I purchased three seedling mats and they do not heat up. I contacted customer service and never heard back from them.
Great company with great products at Great prices.
Short delivery time, great packaging easy set up.
This 2’x4’ set seems to be very good quality, and was easy to assemble. The reason for 4 stars instead of 5, is the shipping of multiple packages drug out for almost 2 weeks.
Awesome products. Make growing fun and easy!
Good light,but it has a separate remote (usb) that is separate for some reason? As spider farmer has theirs built right in, including Bluetooth, so I don't need WI. Fi after setting it up. Second problem is it only has certain settings? And they are not very well set, the seedling setting with light at its lowest setting (25%) with over 36" away, still burns my seedlings sometimes and that is with a non nutrient substrate that has always worked.
Stuff works great
I have purchased from vivosun several times. Products are good at a great cost. Rewards are a nice bonus. Most recently purchased another light and an addition carbon filters with fan. I will keep coming back for future needs.
I’ve never had any problems with their customer service or products, anytime I’ve sent anything back on the rare occasion I do I’m met with quick responses, and usually no questions asked other than info about the product so they know what to send back, big fan of the VGrow they’ve got a customer for life with me
They work well. As good as the more expensive brand I’ve been using for years. 👍
VIVOSUN is changing the indoor growing world. If you are a beginner or a professional grower this is your spot. The prices are amazing and VIVOSUN will change your life it changed my life for the best bloom.👍🏼💯
Top Service
Love everything I bought from them and have had nothing but good outcomes from its use. Highly recommend its grow systems
I love their grow tent systems i have 2 atm and had one few years ago. Great product for in door growing.
I purchased the VIVOSUN VGrow system based on its advertised “expert support” and premium reliability. What I got was a system plagued with issues—wrong temperature and humidity readings, shipping delays, and now a loud screeching noise from the grow light that only stops when it’s shut off. Worse than the hardware is the nonexistent support. I’ve emailed and messaged multiple times and rarely get a real response. When they do reply, it’s slow, vague, and unhelpful. Their “dedicated expert team” is clearly just a marketing gimmick. I’ve had enough. If they don’t fix this properly and fast, I’ll be filing complaints with the BBB and consumer protection agencies. Until they start taking customers seriously, I’d strongly recommend staying away from this brand.
these grow tents are well constructed and thoughtfully designed, there is nothing cumbersome about it, i was impressed! it arrived quickly, after discount codes the price was reasonable, A++ on every measure.
Got my camera fast as soon as it was released for sale. Vivosun has provided all products I've needed for a perpetual grow!
I really love all of my Vivosun apparatus'. They all work like they are supposed to. My veggies have all grown so fast and look excellent. Thanks for such great products.
Customer service is horrible! I wish I was able to use the equipment but returned everything because I didn’t want to deal with the customer service
Johm Mcguffin
Apr 20,2025A great light for a very fair price.