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VTOMAN Is A Global Brand Dedicating To The R&D, Manufacture, And Distribution Of Lithium-Ion Battery Products. Our Products Cover Portable Power Station, Cordless Automotive Power Tools, And Other Handy And Eco-Friendly Car Tools To Be Expected. With An International Team Comprised Of Top Engineers And Experts From Various Areas, VTOMAN Is Empowered By Ambition And Innovation, Endeavoring To Make Your Driving And Life Easier With Extraordinary New Ideas.
Reviews 214
P A Cook
Feb 17,2025In response to my review on TrustPilot saying that I cannot review something that has not been delivered, you responded “We have verified that your parcel has now been delivered and we hope that you have received your shipment without any problems.” I have NOT received my parcel from EVRi yet – it has now been sat in their depot for over a week, and EVRi do not respond to my requests for information.
John
Feb 17,2025I bought a VTOMAN 2200power station for £749 .the shipping company FedEx delivered it to my property but out side my property boundaries so basically on a public right of way i come home to a empty box i have emailed VTOMAN 27 times and all they say is contact the shipping company so I did i found out the FedEx driver signed my name to say I had received the VTOMAN so he forged my signature so I called to speak to FedEx manager and they said there is nothing they can do until VTOMAN contact them .I am realy at the end of my tether VTOMAN can not be trusted and FedEx typical what you would expect so now I am out of pocket by a lot of money and no one will help me
Herman
Feb 11,2025This is our second one. Fast charging, long lasting
Rebecca Anderson
Feb 11,2025I received one tracking number for 1500 power flash plus back up battery and solar panels. Shipment was today only received back up battery and panels. You cannot charge this unit without main unit! I called customer service after sane excuses and verbiage being repeated I asked for a supervisor was told there is not one 🤬🤬 I call BS. Plus couldn’t answer why I was charged an adiutiknal international charge of $15.99 on my Visa bank card🤬 I was told same repeated crap I stopped the young man and said bottom line If I do not get a call back from your escalation team within next two hours im returning it all due to Milton I still don’t have electric and kicked out of FEMA lodging. I was told they do not call customers back period even for problems like this 🤬🤬 Only emails are sent from escalation team within next in one to two days I said this is not how it works in the US I call BS I said if no email to find main unit in next one to two hours im want a refund Again it’s going to be 40-50 degrees in a few days I am a cancer patient with pneumonia and need to hook up to IV once a week! Without main unit you cannot charge anything No one could answer why only one tracking yet main unit did not get delivered! Now I regret not choosing Patriot and paying twice the amount at least I would get immediate assistance and resolution instead of the run around!
Torsten E.
Feb 11,2025Hallo an alle Vtoman Interessenten. Ich habe mir über Ebay bei Vtoman-Shop die Vtoman 2200 Powerbox gekauft. Nach einiger Zeit ging das gute Teil beim laden in Rauch auf. Nach sofortiger Meldung beim Verkäufer und innerhalb der Garantiezeit, sollte ich die Box auf eigene Kosten zur Reparatur an die Adresse "Yun Domilar UG-GOOLOO Dillenburger Weg 50 Düsseldorf 40229" senden. Dies habe ich im Oktober 2024 getan und dort ist die Box auch erfolgreich zugestellt worden. Seit dieser Zeit werde ich mit Versprechungen und Ausreden vertröstet. Im Januar habe ich sogar 2x ein Rücksendeversprechen bekommen, aber nix passierte. Der gesamte E-Mail Austausch erfolgte direkt über Ebay. Da ich ja wie ich lesen konnte einer von vielen bin, denen das passiert und hier ganz klar eine Betrugsmasche vorliegt, werde ich nun Strafanzeige stellen. T. Elsner
Bhadra Walker
Feb 04,2025I was worried initially as everything came in one at a time and before the solar panel arrived they had marked my order delivered and left for Lunar New Year's celebrations. However a few days later the solar panel part of the order arrived and I couldn't be happier with them. VTOMAN FlashSpeed 1500 Power Station, Flash Speed Extra Battery, Jumper cables, and a 400W Solar Panel. What an awesome combo for my off-grid adventures. They still haven't responded to emails because of the holiday, but everything arrived and it all charges fast and delivers power just where I need.
ryan
Jan 31,2025Still waiting on my return label conformation.
Kay Griffith
Jan 28,2025Bought the 600W with solar panels works well powering an electric blanket for my husband while outside. Decided to add the jump battery to run coffee maker. Coffee pot rated at 950W, had no problems. Worked perfectly. Havent tried the panels yet.
Alfred Gabeler
Jan 27,2025Very reliable I purchased an item from VTOMan through AliExpress and had to return it. Despite the lack of cooperation of the platform, VTOMan went the extra mile to make sure I was refunded my payment. Excellent service!
Jan Kirchner
Jan 25,2025Unfassbar ! Wieso stoppt ebay diese Firma und Ihre vielen Verkaufs Schopps ( carshop2022, cartoolshop, vtomandirect, gooloo, vtoman-shop, vtoman, vtoman-official-store ) nicht ?! ! Lesen Sie auch das Update weiter unten ! Zuerst dachte ich, ich wäre nur Einer von Zweien ... Hier auf Trustpilot, ist aber Alles voll von betrogenen Kunden, denen Ihr Gerät nach Defekt gestohlen wurde ! Also nochmal : - die Firma kümmert sich nicht um Deutsches Recht !! - Die Geräte gehen nach einiger Zeit kaputt ! - Wird dann zurück geschickt, wird das Gerät unterschlagen und das Geld ist weg ! - Antworten über Mail oder hier sind Alle KI-generiert, haben keinerlei Bedeutung ( außer den Käufer hinzuhalten ) und dienen lediglich dem "guten" Ansehen der Firma !! Ich sage voraus, dass auch diese Warnung eine standard Antwort erhalten wird, die Hilfe verspricht, ohne dass ich überhaupt meinen Fall geschildert habe ! ( Den gibt es in einer anderen Bewertung ) Ist schon irgendjemand mit einer Klage durchgekommen ? Ich denke man könnte eine Sammelklage einreichen. Bitte antworten an stepa_at_dr_dot_com Schlimm ist auch, dass ebay diese Betrüger offensichtlich unterstützt ! Ich habe den Sachverhalt des Diebstahls, mehrfach schriftlich und telefonisch, mit Belegen, gemeldet. ebay hat auf die Mails gar nicht reagiert und am Telefon alle 3 Mal behauptet, man würde sich darum kümmern. Passiert ist auch Monate später NICHTS ! Ich denke es wird Zeit, auch ebay, hier auf Trustpilot, negativ zu bewerten ! UPDATE 1 : Und wieder die Standard Antwort von "Vivi". Vtoman.com hat nichts mit den offiziellen Vtoman Shopps auf ebay zu tun. Also nochmal meine Frage : Wie kann dann das Retour-Ticket von "aftersale-service @ vtoman .com" gesendet werden ?!
Christopher E
Jan 20,2025Battery arrived in a timely manner...packaged very well. Instructions are clear and concise....even a baby boomer can,figure it out!
Samantha Anne
Jan 20,2025I purchased a power pack end of july 24 and it stopped working in September. I contacted vtoman a few weeks later and the communication was terrible. Eventually get to the point where I send it back for a replacement and when it arrives at their warehouse they completely ignore me and I haven't had a reply in a month. I have now reported this to trading standards. In total it has Been 5 months since I first contacted them.
MrPaulGill
Jan 17,2025useless have ripped me off i returned an ebay purchase to uk ware house mid dec 23 and they are ignoring all my mail as for ebay being different why is the chinese address the same?id anyone to buy the new jackery or look for a deal on bohmer not this rubbish.
Nicky Thompson
Jan 13,2025Brought a flash speed 1500 After 2 months it stoped working Why isn’t their any surport Why don’t you reply to me
Neal Whitten
Jan 13,2025Many of my emails have been ignored. I finally got some attention, and you credited me with a power station before it could be shipped. That was good; however, I still haven't been refunded $25 of the original amount, and no one has returned my email inquiry. I would have purchased a 1500-watt model had you provided reasonable communications. The poor communications tell me that you don't care about good customer service.
Morford, Kenny
Jan 10,2025I got a great deal and it was sent fast.
Gary
Jan 08,2025Just bought brand new 600x power station, nothing on it worked and lifting the product sounds like everything inside is loose making me wonder are their products even safe, bought from UK official vtoman store, no response from them.
Pat
Jan 07,2025Just received my VTOMAN 1500. It's not as heavy as I thought it would be. I now own 2 VTOMAN power stations. Best insurance against power outages I can think of. One for my Fridge and one for my small chest freezer. Another reason to have a VTOMAN is for travel. I feel very independent with this form of power.
Patricia Gwilliam
Jan 07,2025After purchasing a Vtoman 600 portable power pack after trying the pack we found it did not come up to our expectations on batterylife time specifications and decided to return the product. Have to say the reasons for 5 stars was Vtomans after sales service as all our correspondence was dealt with promptly and efficiently. They collected the item which was an issue for us due to the weight which would have cost alot of money to send back. We had no worry regarding this as Vtoman sent a courier to pick up the battery pack leaving us with a receight of collection. Having purchased this through Amazon were informed by Amazon that the money would be replaced straight back into our account which was done within 3 days. Having read some bad reviews about Vtomans after sales service we can 100% say they were a pleasure to deal with and would have no hesitation in dealing with this company in the future. Many thanks from a very satisfied customer.
17800 Castleton St, Ste 665, 91748, City of Industry, US
http://vtoman.com
Jean Becker
Feb 20,2025The whole vtoman experience was completely seamless from online purchase to delivery and initial set up of the product. I purchased my vtoman battery as a back up power source for my sump pump. I was impressed with the battery information on the vtoman web site. Initially, while looking at batteries on line, I was unsure what size of battery to purchase. After reading the information on the vtoman web site, I realized needed the vtoman battery capacity to start and power my sump pump during a power outage. I could have bought a cheaper battery but I question if it could have handled the power loads a sump pump requires during a power failure.