I phoned up to enquire about selling my property which is shared ownership. The staff member I spoke to was really helpful and asked his colleagues about whether it was possible (unfortunately it was not). I was very impressed however with the effort made to try to make it work, and I felt that he really cared.
Be careful of the recent reviews on this company as they mostly reflect the initial property value stage not the final valuation stage, which grossly undervalues the property, I assume in the hope that having incurred solicitors costs you are then desperate to sell the property at whatever price they offer, which seems to be a figure plucked out of the air rather than reflecting the true market value. What a sad way it must be for their employees to make a living, just trying to rip people off when they are looking to sell their properties.
Very quick response ready with an offer No pressure to accept offer Friendly and polite staff Would recommend using if you need a quick sale
Professional, helpful operator. Value for my property given whilst on the phone too.
Very polite. Fast response. Not pushy
Unbelievably helpful in all aspects, outlined everything I needed to know clearly
Spoke to Rosie who explained everything to us. We are looking forward to our in-depth conversation about going forward with selling our house
Very good customer service and they are very polite They do proper assessment of the property and give a fair value I definitely recommend
I spoke to a charming gentleman Nathan, he was so patient and explained everything to me
Nathan phoned me straight away after my Contact was very efficient and professional
Totally useless company they want to buy ur House for 100000 when it worth 180000 do not use this rip off company
Very smoothly completed
Amal gave me a fair offer and was very informative as to the process
Phone calls were very polite. I did not take them up on their offer and they were not pushy about it.
Was very easy talking to the team and very understandable with my circumstances. Thankyou
Person i spoke to was very friendly and gave me all the information i needed.
Really friendly but also very helpful and honest. I found them very easy to talk to and they also listen to your circumstances
Easy to deal with and very quick response
Great manner and very professional service.
Martin Lucas
Jun 22,2024THey offer you what you want and then find ways, in our case to take another 40% off. 3 estate agent contracts. Endless evidence. The sales person didn't use all the contracts and information they asked for. The process was delayed for weeks. Its a shakedown operation.