To leave a review you need to be logged in
Reviews 594
Lang
Aug 26,2023I had a problem with downloading tickets. I had a reference number but was timed out! Tried again and all was well
Ann Charlesworth
Aug 26,2023I received a very prompt, helpful and pleasant reply to my email, and the issue I had raised was subsequently resolved. Excellent customer service.
J Cooper
Aug 24,2023Excellent customer service (Zin). Issue resolved extremely quickly with no fuss! Great service.
Vanya
Aug 23,2023Speedy, efficient and helpful customer services.
Mrs Lynne Robertson
Aug 21,2023I’ve only recently started using wegottickets and I’ve been so impressed by the customer service I’ve received. I’ve needed to ask a few questions and ask for help too and not only have the responses been very prompt but also really personal and informative. Thank you!
Max Hector
Aug 14,2023Excellent customer service. Needed to purchase an additional ticket for an event but to do so online, I was required to purchase an unnecessary accompanying ticket. Emailed We Got Tickets late on Friday and received a very helpful response from Will within a day. The email provided me with a specialised link, enabling me to purchase what I needed. Quick, simple and hassle free. I wish everything could be this easy.
Martin Jameson
Aug 14,2023I deleted my email with my ticket for the gig by accident. Contacted WeGotTickets and the issue was resolved very quickly / same day. Very pleased with their service.
Mike
Aug 11,2023Good prompt Customer Service when there was a problem with receiving my tickets (my fault)
Fraser Lyon
Aug 11,2023Had an issue with a confirmation email which turned out to be a spelling error in the email address I gave. Emailed wegottickets overnight and was delighted at the timely response I received from the agent called Will who couldn’t have been more helpful. Handled with zero stress to me in a timely and professional manner. Couldn’t be more impressed.
Caroline
Aug 08,2023As both a customer purchasing tickets and a client whom has created an event, I have found the customer service to be exceptional. Whatever the problem is they have been more than happy to assist. I was concerned about sending off an email with my query the very first time, but the response was fast, efficient and so friendly! Thank you so much wegottickets! I will continue to use you when running an event! THANK YOU
Beryl Brown
Aug 04,2023Quick hassle free response to my mistake when booking
Foxcalledneo
Aug 04,2023This booking system is about as advanced as a mid 80’s fax machine. No auto population. Can’t work out the type of card from the number, and how clunky does a website need to be. The server must actually run on vinyl. Great if you want a retro experience, not if your on the fly and operating on this side of the millennium.
Louise Farish
Aug 03,2023Great customer service - thank you!
Mrs L Hart
Aug 03,2023Great company! Easy booking system and amazing customer service. Would definitely recommend. Really helped us out when we had to cancel our tickets due to our holiday accommodation being cancelled unexpectedly.
Helen
Aug 02,2023I mixed up emails from an old purchase thinking it was a new one and it was very quickly sorted out by a kind chap called Will.
Mary Oswell
Aug 02,2023Extraordinary customer service! I emailed 2 hours before a concert, and they emailed straight back with my lost tickets 10/10! 😁
Lorna
Aug 02,2023I booked tickets for a gig which was all ok. The band then decided to add an extra date. This date was better for me. I contacted WeGotTickets to ask if it were possible to swap my tickets for the new date and they did this for me promptly, without any fuss. Good service.
Deborah Harris
Aug 01,2023I emailed about not being able to find my confirmation email and tickets and Zin got back to me in the hour and tickets were attached. A great service.
Peter
Jul 31,2023Helpful response from Will to my query. The confirmation acts as the ticket.
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Claire
Aug 26,2023Great response from Danny in a timely manner, saved me sifting through my 8000 emails.