I ordered two sale items. A pair of "medium"tights and a small long-sleeved jersey. I usually order "small," but thought I'd be safe. I wasn't even able to get my foot through the leg of the tights, requiring that I return them. The jersey was a keeper. Western Bike Works made the return of the tights infinitely easy. I have ordered many items from them and it is very rare that I need to return anything. I'm thinking the manufacturer of the tights mixed up their sizing labels....
Always OUTSTANDING SERVICE AND PRODUCTS. This is the first and usually only place we shop for all of our biking gear. Western Bikeworks has great products and the staff are extremely knowledgeable and friendly.
Whenever I need something my local shop cannot, WB is my go to
I have ordered many items and they always arrived very quickly.
Western Bike Works has the best customer service of any online store I shop at. Their representatives are friendly, knowledgeable and helpful. Could not ask for a better company and shopping experience.
I have always gotten good fast service from Western. Free shipping over $50 is also good. Prices are always competitive but if you watch the specials they are frequently excellent. A friend likened the prices to playing the stock market.
good deal, convenient location, nice folks what else do you need
Excellence - all products of nominal quality, fair price, fast shipping, what's not to like?
Simple and efficient ordering. Carry name(quality) brands at fair prices and with discounts. Quick deliveries. Thanks, John Cook. PS: When did you stop selling bikes? It's still a category on your website.
When I need any cycling related parts, I always check Western first. Many times their prices are lower than the competition. I have used their price match guarantee once without an issue.
I've ordered many times from western bike works. Always comes as I ordered it. Ships in reasonable time. Only had one time where they didn't price match because the product was a different color. But that's it! I order here all the time.
I bought two tires over the phone - very helpful and quick - Bill
Very satisfied. Sale price was great. Received Oder in a timely manner. Would not hesitate to recommend WesternBikeWorks
Very hard to find components for bicycle. I had a back order for a Dura-Ace Cassette. It was delivered earlier than expected. Thank you.
Their service is superb and so are their prices. I have been ordering from this company for several years.
Good shopping experience. Decent but pricey products.
Incorrect order filling and in accurate billing but did receive my correct order a couple of days late. Had to pack and return the incorrect order and the billing still isn't resolved and received a apology for their error.
got my stuff right away, needed it since my floor pump died.
Easy to navigate website with competitive pricing. I needed to return/exchange an item. The process was easy and simple.
Austin Riley
Apr 07,2022Western Bike Works consistently has the best prices in the marketplace and is always quick to send out shipments. Returns are easy and customer service is efficient and helpful. No complaints whatsoever from a customer standpoint.