Western Bike Works is simply the BEST! Great customer service, extremely knowledgeable staff, every experience has been consistently phenomenal. Thank you! LC
Excellent service fast shipping and good discounts
Thanks to other reviews, I ordered size XL instead of L. Still a bit snug, but otherwise excellent.
I want to thank you for the good service I am very satisfied and the things you sent me and the prices were very good. I will do business at you folks again when you need something.
Great selection and prices!
I have never had a bad experience shopping with Western Bike Works. The only issue I have had, is not with WBW themselves, but with their suppliers. Hard to sell things to those needy cyclists if the producers do not make the bikes, components or accessories they may need or desire.
I ordered a pair of shimano road shoes in same size as every other pair of shimano shoes I own and currently use, the shoes were on sale for a nice price. Got them here and they were just too snug and short. Emailed customer service and had the easiest greatest return service experience, rep was so nice and patient and guided me through the steps, said I likely need 1/2 size larger due to the race profile of the shoe. Shoes were by then on backorder, expected June 22, I said that was fine, they arrived last week, a week early, I am so very satisfied with the process fron start to finish.
Westernbikeworks is my go-to online retailer for all things bike! They have a great inventory, convenient shipping, and ethical pricing. Highly Recommended. Dr. Craig Jordan
WesternBikeWorks is my go to for everything bicycle’s. Great selections and fair prices. Every order has been correct and on time. Why go anywhere else?
My first on-line purchase was rejected. The only statement given by the form email was that it was a problem with either my payment info or address. Both were correct, but I wasted my time reviewing it anyway. I then called the 800 number to ask if they could tell in their computers exactly what the problem was. Instead of doing so, I got, "No worries!" I wasn't worried. Except for them acting like Big Brother and knowing who I was without giving them any info at all. That really makes you question things. Then when I tried to repurchase, the website went bonkers. After the 3rd attempt, which I think was successful, I emailed the company to confirm that it only went thru once. Also told them to let the phone guy know I wasn't worried and I'm sick of that ridiculous overused and meaningless phrase. If everyone's so "no worries", then why is this country in the state that it's in???! Duh. Stupid and annoying phrase. I guess they don't like criticism because they emailed me back that they won't do business with me. Ha! No worries!
Great customer service and fast delivery.
I ordered an Ortlieb Gravel pack set of panniers. They arrived quite quickly and once unpacked were installed on my gravel bike. Everything works well. Thank you
I have good experience shopping at Westernbikeworks, everything went smooth with no problem. I am happy.
Westernbikeworks has one of the more extensive selections of online cycling gear. The daily specials are fun and the shipping speed to Texas is great. I've never had any problems with the condition of shipped product.
Shipped quickly. The light was exactly what I expected
ordering from Westernbikeworks is always clear and uncomplicated!
Ordered these arm protector sleeves. Received them three days later and am enjoying them.
After decades of taking care of our bikes, this is the best supplier of stuff for our bikes that I have ever dealt with. They are the first and last place to check. These folks know how to run a business. I have never been disappointed.
Really good price matching and quick shipping.
Lonnie Martinez
Jul 02,2022Never any problems! Product is always correct and received in a timely manner.