Wholesale Hearing were very easy to deal with. Great customer service.
I was delighted to find that the company sells a battery pack for my child’s rechargeable hearing aids. I contacted them with a question and they come back to me quickly with the answer. This is the first accessory I’ve needed to get for his hearing aids and I would definitely recommend to others.
Good but not excellent communication - I had to chase dispatch details but they were supplied quickly. Balance that with truly amazing customer service - the missing item from the delivery arrived overnight - and prices that are very good Highly recommended
I've used these Phonak slim 90s now for a month and I can say I'm absolutely satisfied with them. I had some reservations about buying on line, but the reviews for Wholesale hearing gave me the confidence to take the plunge. I'm glad I did! I saved £700 over my quote from the high street and the experience was perfect. I highly recommend them.
Always crazily helpful. Any query I have is always responded to immediately. First rate customer service.
Great customer service and great product
From my initial general enquiry contact I have been impressed with the friendly & professional approach displayed in my dealings with Wholesale Hearing Aids. Sophie was very helpful in assisting me in deciding which Aids were suitable for me & the speed in ordering, setting up & delivery was very impressive. The price was significantly less than if I’d purchased from the High Street too, so all good. I would definitely recommend.
Excellent service and delivery right on time
Everyone was very helpful. I had real problems with my new hearing aids to begin with, due to a very poor test with the NHS. But they sorted it all for me and I am now delighted with them.
Friendly team and professional service
Very impressive response times to queries, very knowledgeable and very pleasant people to deal with. On top of that, the prices are extremely competitive. The whole transaction was seamless and very professional. Outstanding value for money.
Well, what can I say about wholesale hearing, My whole dealing with the company was nothing short of amazing, At first I was skeptical at spending so much money with a shop I had never been to, I needn't have been. Sophie in particular needs a special mention, needed an urgent delivery of a new pair of Phonak L90 Slim to be programmed and delivered 4 days. This would have been achieved 1 day earlier but once again ROYAL MAIL were being awkward, anyway delivery was bang on the dot. My hearing aids are perfect, and I will certainly use WH again (especially with a saving of nearly £1500 against Boots) Team - Thank you, you have been amazing.
Same product - good service - half the price Will never buy from Boots again
Brilliant service, very quick and huge saving over the big high street providers.
Communication, assistance, patience, solutions, guidance, promptness, seriousness... in a word "wholesalehearing team"... the best!
I was very sceptical to be honest because their prices were so good. Especially when I was quoted £1300 more by a major high st store. I know the high st store see you face to face but most modern hearing aids can be adjusted on line. Wholesale hearing insisted on a current hearing test and follow due diligence in getting a completed health form before they confirm an order. My hearing aids were delivered extremely quickly, fully programmed. I had Martin one of the audiologists adjust the tinnitus setting on my aids remotely, it took him 5 minutes. I need to thank, Sophie, Ross and Martin for their very professional service, for dealing with a sometimes difficult customer. I cannot recommend this company enough, such a professional organisation. If you need hearing aids give them a try, I am confident you won’t be disappointed.
Their dedication to customer satisfaction and reliable delivery has made me a loyal customer. I highly recommend them to anyone in need of hearing products and services. Five stars all around!
Professional
First class service
Mal.
Aug 20,2024I purchased a charger for my hearing aids, it was my fault but I had ordered the incorrect charger. Wholesale Hearing refunded my money without any problems.