Very prompt service and great product performance. Have not had any problems yet so can't comment on aftercare service but if anything so far to to by it should be just as reliable
Well, where do I start... I have tried the two major Hearing aid companies through 2020 both offered one make of Aid a well-known brand. When I asked about other makes, I was just told that the ones they offered were the best for my type of hearing. I was prescribed the RIC aids, these kept breaking down due to moisture and this stopped them working. The first company offered no alternative so I obtained a refund. Even though I told the next company the story regarding moisture they prescribed the same ones!!! No surprise to me the wires and receiver kept getting moisture in them and kept breaking down. (I do a lot of long walking and fitness routines I think this causes the moisture problem). Anyway, this Audiologist offered me the Phonax BTE with the tube, my first reaction was they were huge like having a brick behind my ear, but I went along with them and tried them. No good. None of the Aids I tried were any better than my NHS ones. So, another refund. I went back to my trusty NHS hearing aids. I then started doing a lot of research both on line and talking to Audiologists to find out about all the different hearing aids on the market, Signia kept popping up as a very good all-round aid. During my research I came across 'Wholesale hearing' so I started to email them with my requirements and pointing out the problems I had experienced, a person called Ross returned my emails with answers very promptly. After a couple of phone conversations and a lot of emails we established my needs, Ross then gave me three options that suited those needs, I chose the 'Signia motion Charge and go' and promptly paid for them. Ross called me back within the hour to say that Signia have brought out a new model and I could have them at the same price. The aids arrived (so small brilliant) and I needed a bit of help setting up the TV streamer and getting it connected to my Hearing aids, Ross was always there at the end of the phone to help. I cannot recommend this company enough they were fantastic. Ross is without question an absolute credit to Wholesale Hearing. I am so pleased with my hearing aids first time I have been able to hear properly for years. The bonus is doing it on line with WH I made a good money saving as well.
Quick and efficient service. Through wholesale hearing I managed to get my Phonak’s Paradise HAs at 50% cheaper than they are locally in South Africa!
I received excellent service from Wholesale Hearing. Their Hearing Aid prices were highly competitive and their communication and follow up have been exemplary. john ericson
No product training
Professionalità e cortesia sono la loro grande caratteristica. È il secondo acquisto di aiuti che faccio e mi sono trovato veramente benissimo. Lo consiglio vivamente. Mario
excellent service, most happy with the communication and the service.
Great service quality product at a great price
Purchased Paradise Hearing Aids in US. Amazing service and professionalism. Highly recommend this company for the purchase and service of any new hearing aids or for remote audiograms through MY PHONAK app. Less expensive than in the US.
The advice given by Ross and his help in the purchase and calibration of a replacement hearing aid were exemplary.
Wholesale Hearing - Phonak Paradise Service from ease of order to delivery was at least average or a bit better. They did require several steps that were not made clear in their ordering information. Delivery was satisfactory but the product arrived in non working condition requiring reworking by Phonak which was made difficult because Wholesale Hearing does not appear to be a legitimate channel for distribution.
The staff were efficient, professional and friendly. The product was as ordered. Follow up on line with an audiologist was very good. And the price was very much less than high street or other independent’s. I was very pleased with the service.
excellent price, first class product, I am very pleased, thank you regards, ronald patton
Fantastic hearing aids,very good price.exellent service and extremely helpful with any enquiries. 10 out of 10.
Very efficient and helpful
A thoroughly excellent experience dealing with people who understand customer needs and offer reassurance when appropriate. Best cost to service I could find and hope further dealings with this company will continue to provide.
I found wholesalehearing a very good online company, has everything you need to make your life easy on the side of hearing. The ordering process was very easy and very quick postage, I would highly recommend them to anyone.
Well it’s always difficult buying over the internet a commodity that you’re completely savvy with, but. Be rest assured I bought my hearing aids last week from wholesale hearing and was pleasantly surprised great service and attention to detail and saved £600 on the lowest other estimate, definitely recommend
Service was efficient and delivery was prompt TY
Leslie Morrison
Mar 31,2021Service was absolutely brilliant contacted Ross mid Monday morning about phonak aids sent all the details to home arrived in Malta Friday morning to late to go out for deliver DHL don’t deliver n weekend here arrive at my address in Gozo mid Monday morning . Wonderful