Was a bit dubious as the price was so good I thought this could be a scam. Hats off to you though as after placing my order I was contacted within a couple of hours and told how to get my hearing test results so my aids could be programmed. I received my aids within 7 days and they are perfect and £1000 cheaper than I could get them at Boots. Great job, professional and quick.
Easy ordering speedy delivery you cannot ask for more
I was in need of new hearing aids and had a updated hearing test carried out by a well known high street company. Being less than satisfied with the level of service received, I shopped around online and came across Wholesale Hearing. Right from the outset they have been a real pleasure to deal with. No hard sale, just quality advice, responding to e-mails promptly and taking the time to explain all the options available. The price worked out approximately 25% cheaper than I would have paid had I purchased them from the high street supplier. Initially it took longer than I hoped to get a copy of my audiology graph from Specsavers who were not particularly forthcoming or truthful, but after reminding them that I have a right to a copy under Data Protection, I did finally receive it. Once received, I sent it of to Wholesale Hearing who programmed the aids and they were received by me three days later. One should always expect a good service when paying for it and I admit to having high standards, so rarely do companies live up to my expectations and rarely do I leave reviews. With Wholesale Hearing they not only met my expectations but far exceeded them. Thank you all at W/S Hearing for your care, professionalism and great prices.
Price was an obvious choice to purchase from your company, the lowest I could find. But, I was most impressed when received an email apologising for not having my purchased item in stock, with an offer to full refund, or wait until stock available. Very good customer service of informing me of a problem as immediately know, with options to rectify. I opted to wait until in stock, and am very pleased with my purchase. Thank You!
Easy & super helpful
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After struggling to precisely identify the model of my wife’s hearing aids I thought I had worked it out and ordered a charging box. It arrived exactly on time and I was so disappointed to find despite my best efforts I had ordered the wrong one! Completely my own fault but no problem to Wholesale Hearing. Sophie identified the right model for me, ordered and despatched it whilst awaiting the return of the incorrect model. Perfect customer service!
Great service, quick to respond and resolved any issues, totally recommend.
I was impressed by Wholesale Hearing from my first contact. Initial questions about process and specifications were answered quickly and concisely. With clear instructions, I was able to order new hearing aids and have them set up remotely to suit my hearing loss, with a significant saving on High Street prices. As a retired audiologist myself, with years of experience in the field, I can fully recommend Wholesale Hearing as a very good company providing high quality products and excellent service.
Wholesale Hearing were very helpful with my purchase, gave good advice and sent the aids as instructed. Very satisfied.
Excellent service for all my hearing aid needs.
The great support, price, customer service and products
Excellent customer service with great advice. Quick delivery.
Brilliant knowledgeable service. I’ve saved a fortune compared to the High Street retailer I was speaking to. Honestly, save yourself a bundle!
Super service and guidance from the Wholesale team. I am very happy with my purchase.
Very impressed with the whole process of getting quality hearing aids at a good price. The advice I was given about which hearing aids would be best for me was the same as my own conclusions from my own research. The aids arrived a week after the order and a number of questions I had were all answered by email within a couple of hours. I am always hesitant to recommend anything to others but certainly not in the case of this company. Thanks Ross!
Excellent ervice. I had placed my order with another company, who couldn't deliver and failed to keep me informed. Their loss way my gain as I have nothing but praise for wholesale hearing, always very helpful.
Wholesale Hearing were informative - very professional and an amazingly on quick delivery. Not only that but they were very competitive in price. Highly recommended! I would definitely use them again.
Fast delivery well packaged good price
Bob Jones
Apr 18,2024Love my hearing aids! They work very well, but best of all the support I receive has been excellent.