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Worth Ave Group

4.0 (816 Reviews)

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Protection for device accidents & mishaps! Electronic Device Insurance

With Phone Insurance, Laptop Insurance, Chromebook Insurance, or iPad Insurance, you can avoid paying heavy out-of-pocket costs for repairs & replacements due to device accidents, theft & more.

K-12 School Device Protection With Chromebook Insurance and iPad Insurance, classroom EduTech devices provided by K-12 schools can be safeguarded from juice spills in the cafeteria, shattered screens on the school bus, and more!

Worth Ave. Group understands the need to keep school-issued devices in the hands of students. K-12 school districts and parents can partner with a trusted provider of economical K-12 device insurance.

Student Classroom & Take-Home Device Insurance

Quotes for K-12 School Admins Quotes for Parents / Guardians

Individual Products

iPhone Insurance Cell Phone Insurance Chromebook Insurance Laptop Insurance iPad Insurance Tablet Insurance Camera Insurance iPod Insurance e-Reader Insurance Apple Watch Insurance Smartwatch Insurance

The Worth Ave. Group Advantage

Accidental Damage Covered Drops, Cracked Screens, Spills & Liquid Submersion

Theft & Standard Perils Protection Vandalism, Fire, Flood, Natural Disasters, and Power Surge by Lightning

Unlimited Claims Reliable device insurance protection for every covered incident

Customizable Device Insurance Policies Comprehensive coverage that allows you to choose your coverage amount & low deductible

Compliant and Secured Insurance Products Products are properly filed with every U.S. state, and policies are guaranteed by an A.M. Best “A” rated underwriter

50+ Years Experienced Insurer Worth Ave. Group has been insuring personal property since 1971.

Why Buy Device Insurance? Device Insurance Comparison Charts File a Claim Customer Service Visit Worthavegroup.com

       

Reviews 816

4.0

Out of 5.0

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Ravinder Siwach
Oct 11,2023

Very easy service

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Wilson Astudillo
Oct 11,2023

It was easy, fast and no hassle

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Michael
Oct 10,2023

You guys are no nonsense and you have always come through but your service is not beyond reasonable quality. There are not super fast turn around and super ease of service plus a. Also a good interface

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jonathan
Oct 10,2023

Good communication!

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T. Harris
Oct 10,2023

Easy on-line process to get coverage for your device(s). No frills, no hassles, and being a previous customer, I was happy I was able to use my same login information. Getting protection for my device took about 5 mins.!!

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RogerRamjet
Oct 08,2023

Easy to insure online. Good value.

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Casey Smith
Oct 06,2023

Disappointing, there were 2-3 people I was dealing with through this process. Why not just one? Sad.

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Andrew Dutton
Oct 03,2023

Its awesome to be able to pay a little extra and know my stuff is guaranteed to last for 3 years.

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Noname Reviewer
Oct 03,2023

I'd give them zero stars but it's not an option. They take at least two days to respond to any contact with them unless you continually hound them. Generally takes 1-2 weeks from start to finish to resolve a claim. Their system works like car insurance, in that you have to get a quote from a repair vendor and submit it for approval before repairs can take place. So imagine your screen breaking and you can't use your phone for a week or two. Unless you either have an old phone that still works or want to go buy a new phone to have as a backup (it's stupid to have to do this, but it's what I've had to do), their service is basically useless. When I was a VZW customer and has Assurion as my insurance vendor, their claims were handled within 24-48 hours. Invariably when I DID have issues, it was on a vacation, but never had to worry because I'd have a replacement phone the next day. Downside was that the cost was much higher, as was the deductible. But then I guess you get what you pay for. I would not recommend this company to anyone.

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Jesse
Oct 01,2023

Every thing they did for me was extremely great

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Terry Brewer
Sep 29,2023

I have been a worthavegroup customer for several years and they are great

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Susan Pennington
Sep 28,2023

Buying coverage for devices with Worth Ave. Group is fast and easy. It's full coverage at VERY reasonable prices.

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Eddy
Sep 28,2023

They were able to cover my Galaxy S22 Ultra repair quoted at $832, glad it was an easy process! All I had to do was forward them the quote directly from Samsung Care and match my phone information. Thank you to Portia in particular.

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Caroline Broomfield
Sep 25,2023

Super easy to sign up. The service rep. was very knowledgeable. Thanks

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Judy Wolford Deems
Sep 24,2023

I HAVE USED THIS COMPANY FOR YEARS AND HAVE NEVER HAD A PROBLEM WITH THEM THEY HAVE ALWAYS DONE ME RIGHT ..GREAT COMPANY

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Aron Miranda
Sep 20,2023

The only truly comprehensive electronic insurance out there.

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David Sussman
Sep 19,2023

NSSI through Worth Ave Group has been excellent. Customer service has been exceptional. They always answer the call and provide useful info. When I needed to file a claim for a stolen bicycle, they covered it and helped me through the process.

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Rob
Sep 16,2023

In the past, this company was excellent. You could walk into any repair shop after making a claim, get the device fixed, and send the total amount billed to Worth Ave Group and me on your merry way. Due to changes they made to their procedures, I can no longer recommend this service to anybody wishing to purchase it. After making a claim, I was required to get an invoice from the repair shop prior to them accepting my claim: the problem is, major repair shops like ubreakifix, who fix Android phones like Samsung and Google, will not do this for you at all. Trust me, I've tried. I've even tried speaking to the Worth Ave Group customer support and was sternly told that I could either send my phone in through the mail (who knows how long that would take), or I'd need to follow their exact guidelines in order to do it through a repair shop Instead of walking in and out of a repair shop as I had in the past, instead I spent multiple hours of my time manually browsing and searching for a locally owned repair shop that would write an invoice for me, then had to talk with the repair shop on the phone and explain to them what I needed from them to write down onto a quote / invoice. After much back and forth between 4 different repair shops, one finally agreed. Since their policy also requires that it be PHYSICALLY inspected, I drove 30 minutes out of my way to have it inspected, got the invoice, drove 30 minutes back, and then was able to finally submit my claim, which may or may not even be accepted by the insurance adjuster. Then after it gets approved, I have to DRIVE BACK (30 mins each way), and get it repaired. Then I have to do it again, so that's 3 TRIPS to the repair shop (3 hours driving) instead of 2. This is an absolute, complete waste of my time and something I will never have to experience again, as I will not be renewing my policy here for the 5th year, or recommending it to people as I have been in the past. Do yourself a favor and buy an Asurion policy instead to cover yourself, for a Google Pixel 7 it's actually cheaper than Worth Ave Group for 2 years of warranty. Save yourself hours of work that you're not getting paid for. TL;DR do not purchase a warranty from this company unless you want to get run through the wringer trying to find a local repair shop that will write you a very specific invoice, emphasizing that prolific repair shops like ubreakifix WILL NOT do this for you. Expect about 3 trips (minimum) to the repair shop before the issue with your phone will be fully resolved

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Mary E.
Sep 15,2023

User friendly application process.

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Emilio Perez
Sep 13,2023

Easy to register new products

800-620-2885 [email protected]

1337 S. Western Rd., 74074, Stillwater, US

http://www.worthavegroup.com

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