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Reviews 529
D Hildreth
Mar 03,2025Great service with order easily tracked through the App.
Neil Phillips
Feb 28,2025Bought a 37cm x 29 cm bowl from them. The bowl is fantastic, delivered on time but with one small problem. It seems to have shrunk a bit in the post as it now measures 36cm x 28cm. And, customer service. Didn't have any significant interaction with them but the website is really fit for purpose, and clear and easy to use but I didn't like being asked to leave a tip to show my appreciation. We're not American, well not yet until Trump decides to buy our small collection of islands, so no tip this time, otherwise well recommended.
CHARLIE EDWARDS
Feb 26,2025Recently purchased a large bonsai pot, despatch time was very quick, pot was fragile but came very well packaged . Would not hesitate to order from Yorkshire bonsai
Kelly
Feb 25,20255 Stars is not enough! Honestly the service I received was amazing! Nothing was too much trouble and they listened to me. Saved my beloved bonsai and took such good care of her. Cannot recommend Yorkshire Bonsai enough! Have just purchased another bonsai to add to my collection and I will definately be purchasing more for them!! 100 out of 10! 😁
Mr John Jackson
Feb 24,2025Great business to deal with, always a pleasure...! Couldn't really ask for more from Paul.. top-bloke! Kind regards A very happy customer..!
Paul Allen
Feb 24,2025Very friendly service I'm very pleased with my Bonsai tree I purchased from Yorkshire Bonsai also my free gift of a book. Thanks again YB ((((((RECOMMENDED)))))
ED
Feb 21,2025Fed up with spending a fortune on fresh flowers for Valentine’s Day only to see them in the bin a week or so later, so thought I’d go Bonsai! As a complete beginner I knew very little but was given excellent advice. My requirements and budget were listened to and an appropriate tree was selected. Delivery and packaging was excellent and my wife’s beautiful tree arrived in excellent condition. She’s happy - I’m happy, and I fully expect to be buying from Yorkshire Bonsai again soon!
Guest
Feb 05,2025Great customer advice and friendly too !!
Batsheva
Feb 04,2025The Chinese Elm I picked was to be selected by the nursery, so no control over the actual specimen, but the tree I received was absolutely beautiful and very close in shape to the one displayed online. Also beautifully potted up and packed professionally and securely. Delighted with my purchase!
Kathleen Forssman
Feb 04,2025I had to return a damaged drip plate and it was so easy, quick and efficient, which I so appreciated. Thank you Yorkshire Bonsai for living your philosophy...
Elaine Goldfinch
Feb 02,2025I initially read their online help pages and then contacted Yorkshire Bonsai directly as I was worried about a tree I had received as a present (purchased elsewhere). Paul was very quick to reply and his advice has been incredibly valuable. A lot of the generic online tips you read are not wholly correct, each tree is different, and I found this out with Paul's help. I now have the information I need to repair my tree's stress and hopefully it will go from strength to strength. Their trees look amazing and I would have no qualms purchasing one, knowing I would have excellent customer care if needed.
Nickita
Jan 25,2025Really happy with the service provided by Paul and the quality of the bonsai trees at Yorkshire Bonsai! I initially brought a Chinese elm from a different company, however I wasn’t too happy with the tree. So I contacted Paul at Yorkshire Bonsai, and he was really helpful and ensured I got a bonsai tree I was happy with. Now I have a beautiful tree which I cannot wait to gift! I wish I went with them to begin with! If you’re thinking of making a purchase, do it!
Mr Antony Pickett
Jan 22,2025I contacted them with a problem with my bonsai tree and I found the service fantastic very helpful and knowledgeable and can’t thank them enough
customer
Jan 19,2025Very happy with my first purchase from Yorkshire bonsai. Delivered on my chosen day and in great condition.
Nicky
Jan 11,2025Absolutely brilliant company to order my first bonsai from. Had to idea how it would be delivered and despite Royal Mail sending it to the wrong sorting office and delivering it two days late, the tree was in excellent condition. I might well be hooked on starting a collection!!
Michelle Mulcahy
Jan 06,2025Always amazing service 🙂
calle bayly
Jan 06,2025I have been so pleased with Yorkshire Bonsai. I think they have been lovely to deal with as if you are speaking with a friend on their chat bot. Also the items came exactly as expected on the day with the most fantastically carefully packed box. I’m very pleased with my pots (one is to follow as it was out of stock). I needed advice about buying some other items & I got it very quickly, so I could include them in my order. The Photos of the pots are true to life and give a good indication of the size etc which is so important when buying on line. I would totally recommend this company
customer
Jan 05,2025I was given a Chinese elm for my birthday. I have a few trees but my first from Yorkshire bonsai and it's the cutest thing I have ever seen. Even came with a little red bow. The tree came in perfect condition. I will be buying again. Thank you. Xx
Michaela Morton
Jan 05,2025Thrilled to bits with my Ficus. Great service, fab communication, many thanks 🙂🌳🌳
Brookfield Court, LS25 1NB, Leeds, GB
http://www.yorkshirebonsai.co.uk
Robert park
Mar 03,2025Always great service every time I shop first class