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Zest Car Rental

Hosted by David Simmons

4.5 (899 Reviews)

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Zest Car Rental, formerly Economy Car Hire, is a leading car hire broker, based in the UK. We provide worldwide car hire with excellent customer service.

Zest Car Rental was formerly known as Economy Car Hire

Reviews 899

4.5

Out of 5.0

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Anthony
Oct 23,2024

Web site so easy to use, communication excellent throughout, car collection exactly as described and fast. Car was brilliant and returning to the airport so simple. And to top it off all at really good price. Will definitely use Zest next time we need a car on holida

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Mrs Griffith
Oct 23,2024

Second time using Zest. Fast easy booking, comprehensive information, polite reassuring staff at car hire. After a couple of previous very bad Spanish hire experiences I am confident in using Zest

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Nigel --
Oct 23,2024

Excellent service from start to finish No hidden extras as with some providers. My goto provider.

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Customer
Oct 23,2024

Always the best price, straightforward, easy pick up, great service.

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Renae Robert
Oct 23,2024

I had a great experience with Zest Car Rental! The people helping us with the car were wonderful! Even though we did not find the proper parkade when dropping off the car, they were right there to pick it up. Zest also was quick to reply prior to coming to Portugal with any questions. Great price. Would recommend to friends! ☺️

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Eric Fritz Hartmann
Oct 22,2024

Excellent, friendly, reasonably price with no hidden extras.

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Christine
Oct 22,2024

We have used Zest (Masterkings) every time we go to Lagos, which is many times over the years. Always the best deal around. Good,reliable, clean cars. Our only gripe is that you get charged if you want to return the car before 8am so it excludes us from the early flight which is normally the cheapest and the quietest, but you can’t have everything in this life.

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Carol Woolstencroft
Oct 22,2024

Have tried using other sites but Zest are definitely a great option for choice and value.

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Mark
Oct 22,2024

First time I have used Zest for car hire out of Faro. Have always used a different supplier but Zest came out cheaper this time so thought I’d try them out. Have to say that Zest and the car hire company Drive 4 Fun were both excellent from start to finish. Completely trouble free. Will certainly use them again. 5 star service.

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David French
Oct 22,2024

Booking our car hire through Zest was simple, good value for money and gave us piece of mind. Zest came highly recommended by a trusted independent source (Which? magazine) and we can clearly see why. The terms of the hire were clear. We were able to purchase all the cover we needed, at a good price, without any need to buy special/additional cover at the point of pick-up.

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Mr Richard Fauvet
Oct 22,2024

Thoroughly recommend! Zest is a breath of fresh air and excellent value for money. In my experience the best car rental broker in the UK and recommended by Which for good reason. The booking process was hassle-free with payment made in advance two weeks before the start of the rental period. The credit card deposit (held as pending only) was removed quickly upon return of the rental car. Friendly knowledgeable staff are just a phone call away (based in the UK) and provided clear email communication throughout. Everything went like clockwork. I will definitely be using Zest in the future.

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Mike
Oct 22,2024

Zest pricing policy is very clear and transparent. The cost of the car rental is the cost, nothing further to pay. Because Zest includes the CDW, (Collision Damage Waiver) you don’t feel pressurised or intimidated into to buying extra or unnecessary additional insurance. Zest also provides an additional driver (if required) for free. I would not hesitate to use them again.

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Alex
Oct 22,2024

Have used Zest a few times over the years and are return customers. Generally good prices and great service. We like the fact that an additional driver is included in the price.

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JJ
Oct 22,2024

Great price en customerservice, easy and helpfull when you want to make change

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Torres
Oct 22,2024

So pleased to find Zest is highly recommended by Which magazine. And I wasn't disappointed, the booking was simple. And an extra driver free and their excess insurance clinched the deal for us. Customer service was speedy and effective. I do hope we can use them again for our next rental.

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Rob Connell
Oct 22,2024

It is frustrating to have to write this, all the more so since Zest could have earned a 5 star rating if not for failing to return my deposit. After an easy booking process with Zest/Masterkings in Lisbon, I duly returned the vehicle without issue. Days turned into weeks and my deposit had not been returned. It has now been over a month and a half. While acknowledging the error and claiming to be in discussion with Masterkings about the deposit, Zest refuses to tell me why there has been such a major delay on conducting a simple transaction, let alone any timeline. As such, I recommend avoiding Zest given that they do not live up to their contractual obligations. Update (1/21/2025): It's a new year, and I have still not received my deposit! In fact, I am now convinced that Zest and Masterkings are collaborating on a rather complex financial scam in order to keep their customers' deposits. Other negative reviews on TrustPilot seem to indicate similar activity. The scam works like this: Roughly two weeks after returning the vehicle in good order, I received a credit of €450 on my credit card (the amount of my security deposit), but at the same time also an unauthorized charge from Masterkings of €450. I did not request or authorize this charge nor did I receive any service for it. At that time, I raised this issue with Zest and Masterkings, the details of which I discussed in my original review above. After a drawn out, months-long process, Zest and Masterkings claimed to have no knowledge of the extra charge, ultimately suggesting I go to my credit card company to reverse the charge. When my credit company contacted Masterkings, they claimed that refund was to reverse the unauthorized charge of the same amount on the same day, thus winning the dispute. Clearly, the €450 credit I received cannot be for both the return of my security deposit and the refund of the unauthorized charge. And yet, Zest/Masterkings have claimed both those things on different occasions, despite the blatant contradiction, all the while keeping my security deposit. This is not incompetence, this is a deliberate strategy of Zest/Masterkings to defraud their customers. I am now taking legal action, but I wanted to warn others to avoid Zest given criminal business practices. If you have fallen victim to a similar scam, please report them to your local legal/arbitration bodies as I have done.

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Heather Stewart
Oct 21,2024

Always a great, easy and reliable experience

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Alan Clarke
Oct 21,2024

Really happy with Zest, really helpful UK support if any issues, really responsive, good website and filters and great pricing.

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Kelvin Fradley
Oct 21,2024

Always use Zest for my car hire in Europe. Always the best deal and no hassle! Plain and simple to book on the app or website, you can be sure you are fully covered.

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Clive, Leeds
Oct 21,2024

Engaged staff - not alienated as in other companies. Easy pick up and return, even though it was a one-way hire to a different location. Having 2nd driver included saved hassle and no hidden costs. Cross border (Portugal -Spain) included too. And it was very good value for money. Impressed.

+44 (0)1362 852288 [email protected]

Nelson House, NR19 1DJ, Dereham, GB

https://www.zestcarrental.com

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