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Reviews 894
Sonja Gossett
Feb 19,2025The staff at the actual store in Bardstown were great. Jessica our respiratory therapist was amazing. Knowledgeable and patient. The lady at the front desk was nice as well. Building was very clean. I only wish your billing department was just as good when I have to call them.
Charlotte
Feb 19,2025She was very helpful and explained everything clearly and in depth so I know exactly what to do and how to do it
Bobbi de Cordova-Hanks
Feb 18,2025A prompt delivery by Andrew, a very nice young man who was very helpful in raising the height of the walker.
Geri Scarboro
Feb 18,2025Young gentleman was helpful showing and explaining to me new portable machine. He was polite and professional.
Jan
Feb 18,2025Waited for 2 months to get a new cpap machine. They kept saying they didn't get the info from the doctor's office, but the doctor's office said they sent the info multiple times. They are extremely difficult to get ahold of. They're customer service department is back east somewhere, not even in the same state let alone the same building. They is no way to talk with the manager. I can't wait any longer to get the new cpap machine since my current one already malfunctioned once. Do not do business with this company or you'll be sorry.
Reginald Washington
Feb 18,2025Outstanding customer service. The representative was on time and very thorough and professional.
Michael Sager
Feb 18,2025I enjoyed the class the instructor was awesome very knowledgeable it was a very comfortable setting they were able to answer questions that I had I believe that every place should be like this place
Bill DeCoste
Feb 17,2025The only time Adapthealth will call me is when they are trying to sell me supplies. Twice I've seen Chest Medicine, and twice I've been told that Adapthealth would call to schedule an appointment. The first time Chest Medicine told me to give Adapthealth two weeks to call and - if they did not call - to let them (Chest Medicine) know. I waited about four weeks before calling Chest Medicine to let them know Adapthealth was not reaching out. I finally saw Adapthealth, but they were not able to help me with my CPAP machine (which I am not blaming them for). In any event, I again saw Chest Medicine in August of 2024, and the doctor said he would change my prescription for my CPAP machine. He told me I would again need to be seen by Adapthealth and that they (Adapthealth) would call to schedule an appointment. Said call from Adapthealth never happened. I called Chest Medicine to tell them Adapthealth had not called. The woman I spoke with said she would call Adapthealth and that I would hopefully get a call from them that same day. That was at least two months ago and no call has been forthcoming. I had to cancel my February 2025 appointment with Chest Medicine as I have not been seen my Adapthealth. It is frustrating as I cannot obtain life insurance without having a functioning CPAP machine.
Beverly
Feb 16,2025The customer representative was outstanding. My machine didn’t work and he came back the same day with another one.
Kilista Thomason
Feb 15,2025He was so kind and helpful. Best experience by far!
Chris
Feb 15,2025Everyone is helpful. The technicians go the extra mile to answer all my questions and test the equipment to make sure everything is working. I feel like they genuinely care about their customers/patients.
Customer
Feb 15,2025Very flexible in organizing their training. Due to bad weather another person and I showed up the day after our appointments and they were able to work us in with the group already scheduled. Matt did a great job.
Craig Morss
Feb 14,2025During two separate emergency situations, Adapthealth responded instantly and professionally. Without their response I don't know what I would have done. They will be on my "A- list" from now on.
Linda Granger
Feb 14,2025The delivery man named Jeremiah arrived very courteous, kind even help me set up the app website so that I could contact you immediately if I needed to , Just so Very helpful and thoughtful he has a compassionate heart. I’m grateful thank you so much.
Nick
Feb 14,2025Technician was super friendly and informative. Felt secure in knowledge of device when I left.
kevin
Feb 13,2025Jason was excellent explained everything. Outstanding customer service. Thanks again
Ruth Rolon
Feb 13,2025Respectfully, identified himself, the company and his reason here. Courteous, friendly, prompt. Excellent people skills. 5 out of 5.
Larry Lane
Feb 13,2025Alex was great. He told me about features of my machine I had not been aware of and how often I should change my mask and tubing. Very helpful.
Mark Claxton
Feb 13,2025Freddie came to my house and setup my new cPap machine. She did a wonderful job explaining how everything works and answered my questions. She gave me confidence I can make this work to benefit my health.
220 W Germantown Pike Suite 250, 19462, Plymouth Meeting, US
http://adapthealth.com
Judy
Feb 19,2025Crystal is an amazing person. She explains everything so well!