The Adapt coordinator was very thorough.
My husband needed a new oxygen concentrator to replace the broken one we had. The service was prompt and efficient. The representative was professional and helpful.
Patty took her time to explain to me about the machine what I need to do and what the recommendations are I have a good idea what’s going on now
I’m having a hard time figuring out which mask is best and they just keep helping me out!
Excellent delivery and set up. Provided all necessary equipment and supplies required for my medical situation.
Pam the nurse was friendly and took care of everything
I couldn't believe how fast my husband Jerry's walker was delivered to the rehab at Rittenhouse in Philadelphia. The last was so incredible and kind. Thank you so so much !!!!!
Very knowledgeable staff. Very patient in explaining products. They made me feel very welcome here.
Lenore was very personable, efficient and knowledgeable. Explained everything and was attentive to my comfort.
Earl Brown came by and set up the oxygen equipment in our home and he was the most pleasant and professional individual. He is the perfect role model and it shows how much he cares and enjoys helping people. Earl is a rare and true gem and it’s so refreshing that there are people like him
Upgraded my CPAP machine over six months ago I am set up for their automated resupply. They sent me the wrong parts for the new machine when I called in the representative was extremely rude. Always trying to talk over me telling me how it’s my responsibility to call back talk to a live person Before my next re-order because their system does not automatically update. Even though she can see the correct equipment on their system.
The dispatcher said the pick up guy would be here between 12 and five though. He was very patient and good natured about having some wait time getting into the building tho.
Lenore was very helpful and customer oriented. She displayed a professional and admirable attitude toward her line of work.
They gave my mother and oxygen machine for traveling it was a to go and it had two batteries and it only lasted an hour and a half I called when we got to Phoenix all week for them to bring one out the last day she was here and they brought us another one that didn't even make it on the flight and she had to stay an extra 2 hours and take a 10-hour flight nstead of a 2-hour flight. They told us it would last 6 hours when they dropped it off and they're nothing but a bunch of damn liars
Fast and professional service
It was very nice experience. Everything was clear, straightforward.
The tech fully explained and demonstrated how to use the equipment.He was polite and took his time with me.
The rep that worked with us today was very informative and ensured that the product we received today would be a great fit
Mark always provides A+ service whenever he assists us
Donna Donlin-Sriver
Mar 18,2025John, the tech, texted me before arrival. He was very polite and worked quickly. He has a smile that you can see in his eyes. That is a wonderful thing.