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Adjustamatic® has been making riser recliner chairs and adjustable beds in the UK for over 50 years and are recognised as the industry leader when it comes to quality and service, we are also members of the NHC Group.
Reviews 509
Elizabeth Glover
Mar 26,2023We were told originally to turn our mattress over.also top to toe, We are now told we should not have turned it over and would cost a lot of money to replace it. No way. Should never have bought it. No help forwarded from your company
Carol Taylor
Mar 23,2023Delivery was very good, but I’m having problems with the chair not always fully reclining and sometimes putting it back to seating position it jumps as if it’s going over a step, plus my feet don’t touch the ground when I’m sitting, considering that I was measured, not value for money.
Geoffrey Saunders
Mar 19,2023I over the last 3=4 years had 2 items a Chair then just recently a Bed! On both, especially the Bed as chair didn’t really take much installation but 2 guys who delivered, installed & later showed me how the Bef works! Even the Rep who came out to show me wide choice !
Jeff Mettam
Mar 09,2023The Rise and Recliner is better than described. The material is comfortable and firm enough so my cats don't damage it.
Susan Townsend
Mar 08,2023Was persuaded to buy the Adjustamatic bed. I was hoping for a follow up visit to stress the various ways of use. Upon delivery I was not given sufficient information for use of controls. At the moment disappointment.
Alan Halliwell
Feb 24,2023I did this last week.
Joyce Jenkinson
Feb 21,2023From the sales representative first visiting us through to installation of bed was fantastic. Very friendly and helpful staff. It's the best nights sleep I've had in years. Can highly recommend.
Jo Whittaker
Feb 17,2023Great service and great product.
Paula
Feb 14,2023They were very helpful, and the company explained everything very well they listened to me and gave me good advice on what I needed.
Mr Alex Lewis
Feb 11,2023Superbly comfortable bed,Arrived a day early,excellent.Dispelss arthritic pains whilst in use. Set up quickly and competently by your delivery men .Old bed disposed of for me the next morning. Thank you for your very good service.
GILLIAN
Jan 22,2023I'm not sure my recent experience with your company was "great" but I've been a customer for many years and I like your beds. You did listen to my requests and in the end I got the recent purchase and I'm very happy with that. I was a little put off by a remark by one of the chaps who installed my new Heritage bed when he asked me why I didn't just have a Heritage mattress on an Elite bed? The only reply I could honestly give him was it had never been suggested that I do that. Since then, of course, one wonders should that have been the way I should have gone, as, no doubt, it would have been cheaper.
John
Jan 07,2023Good quality goods kept me informed of progress of my delivery
Kellie
Dec 23,2022I would give you five stars for service and after care excellent
Swann
Dec 22,2022A great all-round experience and we'll executed.
Sally
Dec 14,2022What an amazing bed, and the efficiency of the staff truly wonderful
Janice Tilley
Dec 12,2022I am totally disappointed and disgruntled with Adjustamatic. I am a 77 year old pensioner just living off her pension. My second riser chair from CareCo died a death with all electrics gone and stuck with the footrest raised. I investigated and read Adjustamatic's 'mission statement and decided to have someone go through everything. It was originally intended to be on 17th November but the meeting eventually took place on 24th November. I needed a new chair to be delivered before Christmas and I needed to take advantage of the interest free funding. The salesman, David, took his time. The funding was agreed and (to make sure I was who I said I was) the Company transferred 1p into my bank account. So far, so good but as the delivery could not be guaranteed David thought laterally and found the chair (wallhugger) in the colour I wanted in their Welsh salesroom. An agreement was made to sell it to me (at a reduced price). I was told it could be delivered within a fortnight - Wales to the East Midlands. So I 'bought the chair, signing all the paperwork and agreements on November 24th - Order No 644860! Since then it has been a nightmare. Adjustamatic has THE WORST administrative team ever. The Company had introduced a new computer programme which clearly doesn't work. I cannot tell you how many times David has tried to put through my order. One would have thought that this would be a simple matter - but NO! His screen keeps crashing everytime. The Company seems to need verification that I am who I say I am, despite them putting in the 1p into my bank account on 24th November. I cannot tell you how many times I have had to give them my bank account number and sort code. I should think by now that the whole of bl--dy Wales knows it. Still no resolution and dwindling hopes of a new chair before Christmas. So here I am totally stuck. Order agreed and finance agreed. Whomever the Chief Executive of Adjustamatic is her/she should be ashamed of themselves and, perhaps, employ people who can actually programme their computers efficiently without causing all these dreadful problems! Perhaps they would like to contact me and explain their inefficiencies!
Joni Cox
Nov 23,2022Delivery was good but the controls are a bit fiddly.
Sandra Haynes
Nov 22,2022We purchased 2 "top of the range" SleepID matresses at a cost of £2118 which were delivered June 2020. We thought at that price we were buying quality and they would last several years. They sagged within weeks of purchase and are getting progressively worse. They now look so unsightly and are uncomfortable so that we are going to have to replace them. We are very disappointed to have wasted such a large sum of money. As requested I have phoned their helpline only to get an answer machine and I left my details, I have since received an email again asking for my details to which I responded, to date there has been no reply from them!! It is now 13th December and we have had no further communication from them. It seems their advice to contact customer service is just window dressing for anyone reading these reviews!!
Heather McAnlis
Nov 17,2022Helpfulness of the delivery men, who although the chair was the wrong colour were polite, tried to sort the situation and left the new chair until we got the new one. Thank you
N H C Technology Ltd,, Colomendy Industrial Estate, Rhyl Road, LL16 5TS, DENBIGH, GB
http://adjustamatic.co.uk
Marion Stewart
Mar 28,2023Great service from start to finish. From Tony the rep right through to the delivery guys. And everyone was so friendly and helpful. Would highly recommend. My bed is so comfy and has easy to use controls.