Adjustamatic® has been making riser recliner chairs and adjustable beds in the UK for over 50 years and are recognised as the industry leader when it comes to quality and service, we are also members of the NHC Group.
I have one small complaint about the bed it'self. The mattress slides on top of the actual bed and on a couple of occasions has nearly tipped me out of bed !!! Being elderly and disabled it is for me quite a job to manhandle the mattress back into a safe position. Also and believe me I am mad about this. I asked the salesman if removal of old bed could be done. "NO Problem" he said and I assumed it was all part of the service (at nearly£4000 it should be ) When bed was delivered and old bed removed I received the bill which stated I had to pay £75 for removal of old bed. !!!!!!! My local council would have done it for £15. Not good enough Adjustamatic, and I will be sure to comment on every single advert I see that you are a company that rips off pensioners.
Had a good experience delivery and set up was good and on time
All went according to plan thank you. Very happy with the bed. The arrangements for delivery went smoothly and the installers did a fabulous job in very hot weather with a difficult stairlift to negotiate.
Excellent service from two polite and courteous gentlemen.
My wife and I have been very happy with the bed the service we have had is second to none thanks Michael and Joan
My review is this I got back to your salesman no joy with my complaint he promised to get back to me I’m still waiting, poor standards.
Arrived within the time slot: the two men worked as a team: one assembled the chair and demonstrated its working, while other did the paperwork and billing. All very efficient and friendly.
It was an incredibly hot day and the delivery men had to take our new bed upstairs, where the heat was even more intense. They were dripping with perspiration, but nevertheless did an amazing job. Thank you. The bed is lovely, but there is one thing I would have liked to have and that is a wall holder for the handset - something like a wall telephone holder - or a pocket on the side of the bed to prevent the handset falling on the floor and risking possible damage.
The delivery was very easy and the men were very jolly and helpful.
I was very pleased with the service and delivery of my chair. Have only being using it for a couple of weeks but have noticed an improvement in my condition. Very pleased, only wish I had bought one earlier.
The service was excellent, my bed arrived when promised. They made Telephone Calls and voicemails. So much more personal than emails. The sales advisor followed up with a call - the same day as delivery.
An excellent experience overall. After choosing the beds and mattresses we wanted the process went smoothly from installation, removal of old beds and collection the same day. We are still getting used to the automatic lighting at floor level and the checking and adjustment of the firmness in the mattresses. This is a great option for individual choice.
All went to plan - they arrived at predicted time, bed was installed efficiently, and the removal of the old bed was satisfactory. The product is commendable- well done.
We tried an adjustamatic bed at Lincolnshire Show and were so impressed we ordered one. Leo’s demonstration of the bed and its features was very competent and he noted the difficulty of our steep stairs. An engineer visited us to sort out any delivery problems and, as a result, the delivery went as smoothly as it could. The delivery team found our house without any problem and delivered the bed in sections before rebuilding it in situ. They were polite, tidy and efficient. At the end of the day there was a problem getting it to start and so a senior engineer had to come to complete the job. As with everybody else, he believed in the product and knew his job. He demonstrated the controls very effectively. The bed has been in use ever since and we are very pleased with it. Everybody we met was a credit to the firm and the bed has been everything we could wish for. May they flourish for another 50 years!
My new chair is lovely and so very comfortable! From beginning to end the process was achieved with full communication and attention to detail. Every person I dealt with was professional, polite and kind. It was a pleasure to talk to anyone in the company. My chair is great, thanks.
A wholly satisfying experience with Adjustamatic from trying their Elite bed at the Lincoln Show and having it delivered and installed within the quoted timescale. Special mention for Leo who demonstrated the benefits, particularly for the hand device, with my wife now using it twice a day to keep her arthritis at bay and her hands supple like they have not been for years. Also to Jason, our installer, who clearly knows every nut and bolt in the beds and who, together with his colleague, worked extremely tidily and met a tight deadline to leave us with two professionally installed and functional Elite beds. My wife and I use the relax mode every evening to help us nod off whilst, as this morning, use the more vigorous programme before setting off to the golf course. To say we are delighted with our purchase would be an understatement, we are thrilled we did and love the benefits that are evident in how we both feel.
First class service.
The chair is so comfortable. There is only one thing I have a problem with, the pockets on the sides are way too low. I have long arms and I cannot reach them without twisting myself over the side of the chair. Hence the 4* rather than 5*.
Whilst initially I was not impressed by the first advisor I spoke to the young lady I spoke to was brilliant. I got an appointment for a salesperson to come and discuss Adjustamatic Beds. The Advisor was knowledgeable and called around when I couldn't be contacted on my mobile phone. My bed was delivered within the time frame given by two really helpful guys. They made setting the bed up look easy. They put the bed where I requested and kindly left the plastic packaging for me to use when disposing of my old mattress. The Service was great and impressive. My bed has improved a number of my health issues since day one. Thank You.
Louise Cameron
Sep 14,2022Why don’t the customer’s care department at AdJustamatic return their phone calls ! Probably because you don’t care about your customers after you RIPPED them off!!