Our order was lost in transit but upon calling the team they sorted out a replacement to be sent which arrived the next day. Excellent customer service thank you.
Quick delivery and we’ll made case. Yet to use it but can see it will excellent.
I had set of three hard suit cases the medium and large are damaged with single airline use . Advertised as light and anti scratch. But medium is bumped and cracked and large is badly bumped. The aerolite is not giving my money back asking me to cantct airline. waiting email reply The hard cases are light weight but lumpy edges. I will recommend any one to buy them. Not happy with the response I had from Areolite
Arrived quickly. Using them for the first time today for a long haul flight and have high expectations. 4 months edit Love my suitcases, so spacious, managed to fit quite a lot. Quite strong.
The delivery was very quick. Fast service will recommend to friends and family. Satisfied with the service.
Great product
So pleased with the first set of Vintage Classic Retro Style Lightweight ABS Hard Shell Luggage that we ordered a second set. Looks great, good quality and easy to manoeuvre. Great that the cases fit into each other for space saving storage. Recommended without reservation.
All round excellent service - excellent quality luggage delivered quickly and efficiently.
I intend to use this as an adult and it looks like it will be fine. They have packed a lot into the maximum size allowable by Easyjet
Delivery quick, product size just right for Ryanair, seems solid and comfy to carry. Fits the bill!
Great, quality product. Would have given 5 stars but for the reason that I didn’t receive my “luggage scales” as part of the promotion and spending over £99! 🙁
OK, no problems. My only grouse is your propensity for psychological pricing.
I bought a 55x40x20cm hard shell cabin bag. Due to an error on the box label (presumably from suppliers) I was sent the next size up (of which I already own 2). I contacted Aerolite on Friday 11th to explain the situation. I spoke to Yasmin, who was very apologetic, helpful and professional. She rushed to get my replacement sent before their cut-off time and I have now consequently just received it on Monday 14th ... IN NORTHERN IRELAND and ready for my trip on Wednesday. I can't fault that service as it could not be bettered. The company receive my full recommendation based on my experience and I have dealt with them before without issue and will certainly deal with them again.
Nice case but found cheaper through other stockists and was too late to cancel order through Aerolite direct. When asked if they'd price match, they responded saying it was old stock, sold off to a 3rd party distributor. It was exactly the same case. Had they price matched, this review would be far more favourable. Feeling slightly underwhelmed by their response having paid £10 more than I could have.
Was very happy with my flight bag - it’s light and roomy, exactly what I wanted.
Well built but too fiddly with add-ons that I'll be cutting out. Seems to meet easyJet small bag figures which is why I bought it
Good spacious exactly what i need
Excellent customer service. Thank you
Reasonable suitcase, does what it's needed but when it arrived it came with a cheap weak padlock in a bag I had to cut directly off the inner material. The outer label was stuck underneath the plastic rim on the outside of the suitcase and was hard to remove. Some of the label is still there and the plastic lip is no longer flush to the case because of it.
Anisa
Mar 29,2022Fast delivery and excellent products