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AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological.
We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia.
We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.
Reviews 886
Dale
Aug 16,2022Eloise was very helpful and went out of her way to get a good outcome for to get the power on to the as soon as possible
Elizabeth
Aug 16,2022Great honesty that was transparent towards each other the solution was solved would recommend this company to anyone looking for reliability and savings
Ron
Aug 16,2022I found that when I have had contact with AGL that they have always been respectful towards me and given me there full attention and been able to explain everything that I have wanted to know.Being a Senior person this has been of great importance to me so well done AGL and keep up the good work.
Desleigh
Aug 16,2022How does a person who lives in another state get told that there is a problem with the connection of their Queensland property ... they dont
josie amore
Aug 16,2022great customer service and all questions answered with ease.Keep up the great service
Trevor
Aug 16,2022Only just started with AGL, but the response to my initial enquiry was prompt and it was simple to complete the application details & it was a smooth transition into being a new customer. The pricing was extremely competitive.
Kathleen
Aug 16,2022On line was not as good as I thought with the chat, didn’t resolve my issue, however a call was much quicker
Sami Al-Safadi
Aug 16,2022Good customer service
Carol
Aug 16,2022Still waiting for call back as promised after signing up
Robert Vojtisek
Aug 16,2022Happy with the customer service every time l have called. Enquiries were answered to my satisfaction and issues successfully resolved
Theodora
Aug 16,2022The latest experience with AGL was excellent. The operator that I spoke with, was very helpful. We had a good communication and a very good outcome. Thank you very much.
John SKIDMORE
Aug 16,2022I have phoned 3 or 4 times to have my Pensioner Concession Card recognized and although I have received both gas and electricity bills since my first phone call I have not seen any evidence of a discount. I have been told it will appear in my next bills but that is three months away and if the change has not been made i will have to start over again. Surely there is some way to assure me that the discount will be applied. Please send me some confirmation that the changes have been noted.
Herman
Aug 16,2022Prompt and efficient service, which I appreciated. Joining on the web was very easy and straightforward.
Russell
Aug 16,2022Because we have just joined it is very difficult to access the performance.
Carine
Aug 16,2022Very good experience with AGL, I had to move and it was very easy online and over the phone, the staff is clear and very friendly.
doug osgood
Aug 16,2022My Card was scammed so I cancelled immediately . I phoned AGL who put hold on my payment via direct debit until I received my new card, I phoned and gave the new card not for direct debit and the account was paid immediately. I received an email thanking me for the payment. and confirming it was back o n direct Debit.
Aura
Aug 16,2022I appreciate a service your company provided to ours.
Brenda
Aug 16,2022Had a gas leak and I wasn’t aware till I got a huge bill which I had to pay 😢
Michael
Aug 16,2022Very excellent customer service and friendly staff plus flexible rate
699 Bourke Street, 3008, Docklands, AU
http://www.agl.com.au
Marlene
Aug 16,2022Always very help couldn't ask for better help always understanding