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AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological.
We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia.
We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.
Reviews 886
Catherine
Jun 17,2022I received an AGL telecommunications invoice for $60.00. The cheapest account for telecommunications was quoted to me as $60.00. I accepted this in good faith knowing the plan I had confirmed would give credit of $15.00 per month. The bill I received noted plan fee as $75.00. This had never been quoted to me. I am disappointed with AGL and what seems to be a misrepresentation of the most reasonable charge for a monthly telecommunications fee. My estimation and understanding of AGL has gone down considerably and I would hesitate to recommend AGL.
Sam Thich
Jun 16,2022Excellent customer service and fast response to the enquiry about my Gas and electricity. Thank you so much.
Wade
Jun 16,2022I changed to AGL and within a week received a letter informing me of a price increase. This should have been explained to me before signing.
Dennis
Jun 16,2022good customer service wonderfull
Robert Ian
Jun 16,2022Having been a customer of AGL for 40plus years we hav never had any real problems, so why change? Ian F.
Alison
Jun 16,2022Very helpful!
INJONG
Jun 16,2022Everything was fast and accurate. It was easy to do everything online.
KK
Jun 15,2022Good price, Good App with ability to monitor the usage, Good solar tariff The customer service is also good and helpful. Actually, I am happy with the service, no complain at all. Lots of power comparing agency were trying to sway me but not successful.
Wendy Mather
Jun 15,2022AGL is a great Company and their Prices are up there with the best my bills have been good, for bills that is, and discount is good too. A bigger discount is always good but what can we do? I will be staying with AGL.
JUDY ROGERS
Jun 15,2022I spoke to Jenny who gave me a really good deal for gas and electricity. Much appreciated ..
Trevor Weare
Jun 15,2022Keep up the good work
dellesse
Jun 15,2022Polite people on the phone. I havn’t received the cards to pay at the post office as yet so hope to get them soon. Thank you
Mark Mulligan
Jun 15,2022The delay in the changeover from my previous supplier to AGL was lengthy.
MRS BRADLEY
Jun 15,2022Very helpful. Question answered fully to my satisfaction
Carol
Jun 15,2022great service
Carlos
Jun 15,2022An extra $100 and it’s not even July. My last bill, not complaining as my service is great. Hopefully a bit more sunshine will help my Solar Bills. Thank you.
Jun
Jun 15,2022some offer is very late give to customer. Not very happy with that! Just call customer to solve it, otherwise never fix it.
OLIVER HOAREAU
Jun 15,2022Excellent communication with customer service.
HENRY GRZYWNA
Jun 15,2022Hi Just to let you know that the experience with AGL was very trouble free and very friendly service provided by the staff. Very swift changeover from another provider which made it stress free for us.
699 Bourke Street, 3008, Docklands, AU
http://www.agl.com.au
Victoria
Jun 17,2022The person we spoke to was very helpful. They explained things clearly.