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AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological.
We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia.
We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.
Reviews 886
Ying
Jun 10,2022Great customer service by Customer Retention team lady, thank you.
Alan
Jun 10,2022AGL works ok for me - meter read EVERY bill and a good solar feed in price. There is nothing more I can ask for .
MARTIN
Jun 09,2022AGL service and the information you send me is great.I reccomend AGL to people when I am asked. Well done. Will keep you as my electricity supplier
Helen Christine
Jun 09,2022I have no complaints. I get electricity, direct debit if I'm not in credit. All is rosy.
PETER
Jun 09,2022Gas leak was attended to and repaired extremely quickly, as was my ability to speak to a very helpful AGL receptionist.The technician also restarted my hot water service. Extremely pleased with my interaction with AGL.
Philip May
Jun 09,2022Very easy to switch from an expensive power company to AFL.
DAPHNE
Jun 09,2022Help when needed with no question too hard to explain
Charles
Jun 09,2022I want to pay my bill online. Why is this so bloody hard. Should be able to access through account number!
Lea Archie
Jun 09,2022Nil issues with AGL as a supplier. Energy prices are expensive at the moment -for all companies.
Stacy Denson
Jun 09,2022It was a very easy process to change from my current electricity provider to AGL.
Rosemary
Jun 09,2022very happy from the start of my contact to change suppliers to end
Phillip Bonner
Jun 09,2022Why is there a detail strength bar? I can be concise in a few words.
J C Riffel
Jun 08,2022For the first time in many years we asked for an extension of time to pay our bill. The customer service officer was attentive and helpful. We find ourselves in this position because we are pensioners living on a limited income. Typically all the utility bills arrive at the same time every three months and with the increase in cost of living and reduced wages, it's difficult balancing the budget and paying everyone on the due date
Albert Verkes
Jun 08,2022hello . I'm still waiting for AGL to let me know if I'm getting a discount from my solar panels on my roof!??? Albert Verkes.
ROBYN
Jun 08,2022AGL have always helped me through difficult times
Louise
Jun 08,2022Very helpful!
Dianne Malbut
Jun 08,2022The provider assisted me with my query and amalgamated both my electricity and gas accounts together and provided me with seniors discount.
Steve Leigh
Jun 08,2022Reliable & a honest service for home & work..
Edgardo
Jun 08,2022I am happy with the service
699 Bourke Street, 3008, Docklands, AU
http://www.agl.com.au
Lorraine
Jun 10,2022The staff were 5 star, my only problem was the wait time and I can understand the demands on the system that creates this problem Cheers John & Lorraine