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Reviews 223
Mrs Dc Cox
Aug 02,2024Quick simple and receipt arrived promptly
customer A.Neate
Aug 01,2024Payed for my policy by phone the Peterson I spoke to was helpful and polite
Mark Harrison
Jul 23,2024I rented out my aunts house so not to leave it empty, did everything right, got an estate agent to complete tenancy agreement etc I took out landlords legal expenses insurance out with Alan Boswell group for reassurance. When the tenant left there was damage to the carpet and one of the doors done by her dog, to replace the carpet and doors was just over £1000. Alan Boswell group refused to help because there was no valid check in/inventory report complete as per page9 of the policy wording. Inventory to me means furniture, fridges etc not fittings such as carpet and doors, should you also include ceilings, chimney breasts, wall paper or skirting boards. An absolute nonsense and an example of insurance companies using small print and terminology to not honour a policy taken out in good faith
Ian Kerr
Jul 10,2024V prompt quotation which was a much better price than my original broker. I need to complete the rating when I make a claim - hopefully a long time in the future :) !
Wonders of the world
Jul 04,2024Poor customer services, i will not use these guys again. There company and mergers failed to insurance my property and did so in the wrong name for 15 months, they did refund after a year + of chasing and they think it is ok not to compensate for breaching my lease as i had no insurance nor for my wasted time.
Mr Simon Knights
Jun 02,2024As with everything they do for me they are very efficient, helpful and sensibly priced for the insurance they offer.
Patricia Arditi
Jun 01,2024Communication good and renewal easy
Michael Driver
Jun 01,2024I received good advice and help with my renewal
Paul
May 08,2024Helpful and efficient service.
Roy Jarrold
May 08,2024The customer service is and always has been first class. I’m quite sure we were given the best quote possible for our car insurance but it did seem high- market conditions
KZ
May 02,2024No problems.
Mandy a
Mar 14,2024Wow I wish I had seen the other reviews before I used them for my motorhome insurance what a scam impossible to get hold of Make so many mistakes wrong reg , wrong advise re breakdown offered compensation of a measly £20 last year -never paid Told me its fleet insurance as all on one policy but no discounts for fleet and if claiming it’s suddenly all separate policy’s so all separate excess When making a claim -don’t bother it will be your fault and they will wriggle out of everything DO Not go near the company albeit they are the broker not the insurer they took £7000 of which I’m sure they take a healthy cut and give no support when needed
customer
Mar 09,2024Very quick and efficient, little waiting time on the phone.
jean markham
Mar 08,2024It is their helpfulness and honesty in trying to meet my requirements
Lynn Battram
Mar 06,2024I am very happy with the service I get from Alan Boswell Group and would definitely recommend them.
Anonymous
Mar 04,2024The person who answered my call dealt with my renewal in a very professional and helpful manner, especially as they had to consider an omission from my renewal invitation letter. As regards this person my review is for five stars. The reduction in one star relates to the overall experience.
Tin chuen Chan
Mar 02,2024Excellent services
Thomas
Mar 01,2024Friendly helpful staff. Nothing was too much trouble.
Alastair
Mar 01,2024I had to point out an error in the cover offered, but apart from that received good service and got a good deal on re-insurance
Prospect House, Rouen Road, NR1 1RE, Norwich, GB
https://www.alanboswell.com
Amanda
Aug 24,2024Been using AB for car insurance for years, this year I got a quote for £4000 saying it was the cheapest they could find. I found an alternative quotes all under £1000. I realuse they have been ripping me off for years!