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Reviews 223
customer
Feb 05,2024Always a good experience when dealing with Alan Boswell Group
keith wallington
Feb 04,2024always e-mail with new quote with plenty of time to look elsewhere,
Consumer
Feb 04,2024Requested a quote for house and buildings insurance some two weeks before expiry. Reminded them after a week. No callbacks or any response whatsoever, don't know if they were all wfh but clearly disinterested. Thank you Alan Boswell for your lack of response - due to time constraints, I have now been lumbered with a 40% increase from my original insurer! Don't waste your time with these people.
customer
Feb 02,2024Reliable service. No hassle renewal.
Francine Adams
Feb 01,2024We have always worked with Nick Drew and he is really the most amazing, wonderful and excellent person when it comes to sorting out our slightly complicated insurance needs! Huge thanks to him for always doing a great job
Ross
Feb 01,2024polite, efficient , knowledgable
customer Peter A
Feb 01,2024Sorted as needed and person I deal with is good 3 year running
Christopher Jennings
Jan 12,2024I've just switched to ABG consolidating two landlord policies under one roof. Early days but so far a very positive experience- it makes a refreshing change to have a named individual to deal with (who is also human not a bot!) with a direct dial number and who picks the phone up (or gets back promptly) when I call! So many companies nowadays do anything but.
MARSHALL-NICHOLS
Dec 30,2023always a competitive quote always easy to deal with
Jenny Line
Dec 09,2023Extremely helpful on the phone when renewing my insurance. The man was able to get me a cheaper deal and came back very quickly to inform me. I never have to wait long on the phone when calling the company.
customer
Dec 09,2023Professional, good service, reminder emails, fair pricing
customer
Dec 02,2023I don't think this was transparent for the customer. This customer needed so gone to explain charges face to face, and is no longer able to receive reminders online as they cannot use computers or Internet and don't follow information given on the phone.
customer Steve Guy
Dec 02,2023The price is always good and the staff are very helpful
MrsDianaHerwin
Dec 01,2023did try to help to sort things out
Customer
Dec 01,2023answered phone promptly, helpful staff
Jane Dulmeer
Nov 08,2023The sales person knowledgeable and kind
customer
Nov 08,2023efficient and easy to renew
BSP
Nov 02,2023Alan Boswell have increased my landlords buildings insurance by 19% since last year. In a cost of living crisis, and sky high mortgage rates this is a complete disgrace. Blatant profiteering. Go elsewhere and get lots of other quotes.
customernigel brown
Nov 01,2023Answered the phone quickly and in clear English.polite efficient service and answered all my questions.
Prospect House, Rouen Road, NR1 1RE, Norwich, GB
https://www.alanboswell.com
Mr Andrews
Mar 01,2024Have been an ABG customer for several years. Very efficient, good communications, friendly, never had a problem. Is all you can ask for so won't be looking to go elsewhere in the future.