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Reviews 223
andrew spinks
Apr 29,2023Straight forward renewal, very easy good communication by email
Julia Furlonger
Apr 09,2023They were a little late in reminding me of the renewal date and my holiday plans meant they had to respond very quickly to get the insurance completed. They did this and I had time to spare.
Sharon
Apr 08,2023Excellent service thanks again.
customerCPShearing
Apr 08,2023Friendly and informative.
Richard Hickox
Apr 03,2023Paul Marshall is really helpful, offering sound advice and promptly returning telephone calls.
John Pitkin
Apr 02,2023Very helpful and efficient person who handled my request.
Francien Wickham
Apr 01,2023Very professional company easy to contact and deal with. I would highly recommend them.
Catherine Roddan
Apr 01,2023Polite and helpful gentleman who sorted out my insurance problem and phoned me back with the result on the same day.
sandra campbell
Apr 01,2023A most professional service, prompt and efficient. I would highly recommend them.
Amarjit Kaur
Mar 21,2023My husband has used Alan Boswell (AB) since 2016 to insure our buy to to let (BTL) property. BTL was vacated ready to be sold Aug 2022. Sale process become protracted due to buyer going through probate. Hence in November 2022 had to replace existing policy with a new one to cover unoccupied property. In December 2022 we had a water leak and discovered we were underinsured. AB are claiming that the property rebuild value has had the correct rebuild index linking applied to it, so why is the underinsured value now, by over £100k? Why were we not asked about rebuild cost at each yearly renewal? Surely the cost of building material going up should have triggered a conversation to make sure rebuild costs were still appropriate. Why didn’t they automatically update rebuild cost, surely they are in a better position to do so, then us? Another case of insurance company taking our money and getting out of paying for the service they should be providing.
Hilly
Mar 08,2023Very helpful to combine the right policies to provide the cover I required.
Karen
Mar 04,2023Alan Boswell Group gave me the insurance cover for my specific needs
D C
Mar 02,2023Really pleased with the cover provided by the policies sold as generally far better coverage than that provided by other brokers in the sector
Paul Weeks
Mar 01,2023Efficient and friendly service.
P.S
Mar 01,2023Excellent customer service and website.
Turqoise
Mar 01,2023Good…. As always
graham holsey
Mar 01,2023Every time I deal with this company they are always helpful, knowledgeable and understanding. What more could you ask for?
Gill
Mar 01,2023Grace was very personable and helpful. And you get to speak to a real human on the phone!
Sally P
Feb 19,2023Very helpful, knowledgeable and pro-active.
Prospect House, Rouen Road, NR1 1RE, Norwich, GB
https://www.alanboswell.com
SAM
Jun 01,2023Competitive quote. Firm well organised to contact clients in time for renewals. Flexible and will alter products to make quote even more competitive. One criticism would be that I had different people following up about the same thing on multiple occasions.