All Weather Roofline

3.5 (831 Reviews)

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Established in 2006, All Weather Roofline are a supply and install company, providing the full service from start to finish. This means that we are solely responsible for our surveyors, products and the installation itself meaning that we are able to quality assure every step of the journey from initial consultation through to fitment and aftercare.

Starting with a team of expert surveyors, who visit your property and perform a detailed report on what will be needed for the installation, All Weather Roofline work to the highest industry standards. We also have a customer service department who deal with any aftercare issues. Our products also carry a 10 year warranty.

We pride ourselves on the quality of our work, value for money and the satisfaction of our customers. Our friendly staff have over 30 years of experience in the UPVC products industry and strive to make the very best of your home in order to improve your overall comfort, security and the quality of your family life.

Reviews 831

3.5

Out of 5.0

MrsLizSkinner

Dec 15,2024

The two fitters were polite and got on with the job of fitting gutters, fascia’s and soffits. First sign of rain and that’s where things went down hill. The guttering leaked and it sounded like we had a waterfall outside. Contacted the office and explained the problem, engineered turned up in the dark to be told I can’t do it now as I can’t see to repair it. He came back the following week and told us he had repaired it, apparently a bit of rubble had fallen into it causing it to flow over. We thought great… then we had rain again and guess what Niagra falls was still going strong, we videoed it and sent it to them to show them the problem. Another phone call and told an engineer would come out. The day arrived but no sign of the engineer, called them to be told it wasn’t booked in so another appointment has been made, won’t come out on a Saturday so got to wait till Monday. Told them I need prove that they have been and solved the problem, to be told they will do a water test and video it and send it to us to show they have solved the problem. I wouldn’t recommend the after care service at all.

Jason Sewell

Dec 14,2024

Had work completed and the quality and price was great friendly staff

Charan Mahey

Dec 13,2024

won't even one star

As I found it.

Dec 08,2024

Despite remedial work being booked in for monday 9th Dec and an agreement that they would bring the cold spot identifier gun they use to demonstrate any cold spots at point of sale . I've now been told nothing was booked in and denied they even use these devices One of the managers Simon took the moral high ground when I said he was a lying I have proven and provided him with written testimony by the sales rep that AWR provided and instructed them to demonstrate cold spots to customer as part of there sales patter. I want them to stand by their own practice and bring a device to show to me that they are leaving me with air tight windows as promised as the current tilt and turns they installed in sept are extremely draughty. No appology to me for yet more inconvenience. The house is so cold due to the high winds and the draughts that I would need the heating on 24/7 which I cannot afford to do. Beyond frustrating and facing more delays. Update 24th Jan 2024. Sashes replaced as you confirmed they were measured incorrectly. However problems persist. Nobody is taking charge of the situation. I've had 19 visits , it's clearly a design fault -I've sent videos to your complaints email , please can somebody in authority, willing and able to solve this issue. I do not want draughty windows.

JASON WAIN

Dec 05,2024

I got a quote a year or so ago. I then told them the job was on hold due to me working away. They rang me at least twice a month even though I told them it was on hold and I would contact them when I'm ready to go forward. I was 100% genuinely going to use them once it was going ahead but today they call and I nicely told them it was still on hold and I don't need a quote, but the salesman was asking why I can't have someone come around to give me a quote. Very pushy and rude. So I finally told them to not call again and will not be using them ever. I am a business owner myself and would never be as pushy as they are.

Sadiq

Dec 03,2024

Heres my contact details as i have been asked… NG8 6PL Sunderland grove Nottingham

Arry

Nov 27,2024

Got work done on my house, which was great but these guys never stop calling. I get a call approx once a week from different numbers or even private numbers, I've asked them countless times to stop calling and take me off their data base but I either get a rude comment back, or just have the phone put down before I can politely ask them to stop calling. I get it's probably not them calling, but just be aware they may outsource your information to call centres.

Davey M

Nov 25,2024

Had a door fitted on Friday, now Three days later I am trying to get hold of them to fix faults and things that were not installed. Imagine my surprise that they sent someone out to tap me up for more sales this morning. Told him my issues, and he agreed with them, and proceeded to tell me to keep trying to get hold of them. Firstly, the door has a draught, the point of replacing our original door was to prevent this. Then the door is missing the sill on the outside, so this weekend's rain has been coming in. And we also have a loose handle on the inside of the door. When Marcus came and did the hard sell on us, we were told that they dealt with "Yale" exclusively, so imagine our surprise to be handed Ultion Keys which are a nightmare and a cost to get extras of. We were also told that we would be able to see what we thought for the first 24 hours and make sure we were happy with everything before the final payment. Nope the lads they sent to fit the door wanted payment there and then which led to loads of hassle of paying by card not our original bank transfer as agreed. Although if looking at a chargeback, that may have helped us out. All in all, lies, bad fittings and lack of customer service means a one-star review and making sure that everyone else is warned not to go-to AWR. UPDATE: 25/11/2024 Provided details AWR asked for via here. UPDATE: 26/11/2024 The people that were "coming out to look today" are now due 27/11/2024, looks like the reviews about aftercare are right. We will see what tomorrow brings.

Mrs Noreen L Crook

Nov 22,2024

The product is well fitted and looks amazing. The guys who fitted it were hard working and cleared away any debris that was left over from the job. They were also really polite and friendly.

Sidonie

Nov 22,2024

A really good job done by friendly efficient men. Customer NG10663

Susan Bell

Nov 19,2024

DO NOT USE THIS COMPANY! Appalling customer service, no aftercare and poor communication. Absolute failure to put right their mistakes. JUST COWBOYS

John Ventress

Nov 19,2024

Extremely professional fitters polite and hard working hardly stopping the whole day they were here cleaning up after finishing

Alan Seddon

Nov 14,2024

Had work done facias and gutter done front and back of the house it was a rush job. Said the job was going to be started at lu ch time only for the fittersvto turn up at 245 finished at 4.20 I paid the res of the balance in cash. Only to look at the work the next day when it was light. To discover they had covered the over flow pipes at the back still no Been resolved that was a week ago

Heather

Nov 14,2024

Right from start to finish the service has been outstanding. The ease at which it was sorted on the phone with lovely friendly staff to the scaffolders to Dean and Callum who worked so hard to fit the windows . The quality of the windows so good and it’s been such a great experience. Thank you

Rebecca

Nov 13,2024

Cold call as they were doing work in the area. Took some details. We will ring to make an appointment to give you a quote - I initially thought as they were in the area they would give me a quote there and then, but no. They rang and said the appointment would be 45 minutes long!! I agreed but was a little sceptical. The Salesman turned up on time, but would not give us a quote as my husband wasn't present (he was ill in bed). A timewasting exercise and I wouldn't have even bothered accepting a meeting if I had been told from the cold caller that the quote would take 45 minutes, let alone not being able to have a quote without my husband being present - "otherwise I don't get paid"...

Norma Bhuyan

Nov 11,2024

From the first contact I had with the company it was a very efficient and friendly service. The expertise of the surveyor and fitters was impressive. The product is expensive but I think the quality is superior to similar products on the market. I am very satisfied.

Colin Taylor

Nov 11,2024

They have completed the job with no issues. Thanks very much.

Ns nina

Nov 11,2024

DO NOT USE!!! Do not use this company, they did not fit a vent and lied that I did not ask for it, when it is clearly on the desigb. He refused to fit it and 2 years later it is still not done. The guarantee is not worth the paper it is written on. The fluffy seal came of and no one came around. This is an awful company!!! My father had lend the contractor tools to cut the cat flap, this was done when the door was fitted. What they will do now is send a response asking for reference number and that is as far as it goes. It makes it look like they are doing something when, it's is tumble weed!!

Mandy Strickland

Nov 07,2024

I love this company always get the job done, good quality, nice workers, easy to contact great customer service thank you

Terro Terri

Nov 06,2024

Just had a call to see what they could do for me as I apparently contacted them back in 2016!?! I have no recollection of whether I did contact them initially, but obviously didn’t decide to use them so not sure why I would now. I do not appreciate being cold called in my own home, especially 8 years after the event!