Service is awesome! Your employees go over the top to make sure you are happy 🚚 Delivery's are always quick to get sent out and problems are always taken care of no matter what if you even ever have a problem.great deals and products can't go wrong getting what you need from you.
I must say, I recently had a bad experience with AR-15 Discount shipping and wrote a negative review and gave 1 star and thought no more of it. In all the reviews I've written on various platforms throughout the years, I've never had a officer for the company (Eric T.) Contact me and sincerely apologize for the negative experience I had, explained the entire situation that caused the negative experience and made the situation right by going above and beyond to make my next purchase at Ar-15 Discount easier on my pockets! Company's like this really do care about their customers and it shows when they go the extra mile to bring people like Eric on-board. Thanks again, man!
Good business
I buy a lot of parts every year, and I keep coming back to AR15Discounts as my "go to" shop. They always seem to have what I need, it's priced well and shipped quickly. But above all that is their customer service. I work in a service industry role and know full well the importance of not only having a good product, but good people and customer care behind it. I have had several opportunities to interact with their support team and EVERY time they've taken care of me, be it price match, discount code, honoring a sale price even after the sale ended, to making it right when a request for a price match slipped thru the cracks. Here's looking at you Eric Thorson!! Thank you for reaching out and owning the mistake and taking care of me. I absolutely appreciate them and will always try to support their business whenever I can. I am glad there's a shop out there in a "hostile towards the 2a state" fighting the good fight and supplying quality parts to people. Of note, I was not paid or compensated in any way for this review. I am writing it upon my own free will to communicate how my experience with them has been.
I ordered an enhanced lower parts kit for a build I’m doing. For a week straight my tracking said label made. I emailed ar15discounts they said ups picked it up but when I emailed ups they said they don’t have it. I was so frustrated that no one knew where my parts were. I emailed ar again and Eric replied saying he was sorry and he personally was looking into it. That was Friday. He came into work on Saturday his day off and literally took the time to look at the warehouse cameras. He called me on the phone and apologized saying he saw that accidentally the employee put my parts in a usps bin not the ups bin. And he personally got my order and personally wrapped it up and shipped it to me overnight priority shipping at his cost. I received my parts the next day and I am so happy at the level of care by Eric Thorson to make me happy for only a 60.00 order and he made it right. So now instead of buying an enhanced full upper from bravo company I’m going with AR15Discounts and buying one from them. Thank you Eric I hope your bosses know what a gem of an employee they have with you. I’ve bragged up my experience with all my friends. I never experienced such care from buying online before. God bless brother. Dwight
Ordered an Aero Precision Adjustable Gas Block. Arrived a few days later. Opened package, and the original package containing the gas block had been re-sealed with masking tape. Opened gas block package, and the set screws were missing. Emailed customer service on 2-19-2025. Been 3 days now with no response. My first, and last order with AR15Discounts.
Got a great price on 30 round Pmags, with an exceptional shipping speed. I only wish I had bought more mags at that price.
Order came nicely wrapped and secure.
First of all, thank you! AR 15 Discounts and Mr. Eric went above and beyond to make my return a stellar breeze. No hitches or hiccups, no catches or run around. It's just a simple no B.S. Return on something that didn't work correctly. You all keep me coming back time and time again.
I had a delivery issue due to fed-ex so I reached out to the company and after a sometime I was personally contacted by Eric Thorson who told me he will be handling my issue. He kept me apprised on progress along the way and has now fixed the issue on my end. I appreciate everything done for me by Eric and AR15discounts to make this right.
AR15DISCOUNTS carries some top notch brands at very competitive prices! Their sale prices cant be beat (unless your a wholesale warehouse).Their in purchase chat people are very quick to answer questions and the Customer Service may take a couple days to call you back, but they email very quick, and have been great about resolving issues.
I have purchased several items, and all were smooth and pleasant transactions. A couple of issues were resolved promptly and satisfactorily. Excellent customer service!! Five-star to this team!
Great prices and quick shipping
Great price and quick shipping
I’ve bought from this company for many years now and have Always gotten Top-notch parts/service/and prices !!!!! In this day and time it’s really wonderful to find a company that does so good !!!!!!
Good prices and fast shipping.
Good price, Items purchased have exceed expectations so far. I'll know better after a trip to the range.
Great parts, great price.
On 2-06-2025 I ordered 5,000 Winchester brand 209 shotgun primers. Price marked "was $109.00, now $49.00" (or there about) . I placed in shopping cart and after adding some powder, the primers were gone. I received an email "fat fingers" incorrect price, now $199.00. This is still a good price so I completed my order. Now crickets chirping. A generic "thanks for your order" email, but no updates.
Jeff Sebastian
Mar 07,2025This was my first purchase and the product was delivered as advertised just a little slow. The fit and finish was of good quality. This part of my experience was good; however, the limiting factor has been on a different level. The sales of my information and deluge of spam emails and calls has increased 20 fold. The optics suggest that the low pricing is offset with the sales of information to 3rd parties. With that it is most likely the only purchase I will be making from AR15Discounts.com