Asda Mobile

3.0 (814 Reviews)

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Asda Mobile is a mobile virtual network operator in the United Kingdom operated by Asda which uses the network Vodafone.

Why Asda Mobile? We know that connecting with the people around us makes life a little sweeter, so we've made it easier to stay in touch! With monthly plans starting from £4, whether you're a big texter or make the occasional call, there's something for everyone.

Never miss a moment with 99% UK coverage and 5G in the UK and abroad.

Reviews 814

3.0

Out of 5.0

AMAC

Jan 31,2025

Absolutely rubbish could not get an activation code to register SIM with online account rang 3-4 times over several days and kept getting fobbed off with "we are working on website in background" just ended up giving up and going with Vodafone PAYG no problems getting free SIM and setting up account

CAROL MC DERMOTT

Jan 31,2025

Really helpful

edward hall

Jan 31,2025

Has been impossible to activate the supplied SIM card, despite numerous attempts

Pamela

Jan 31,2025

Could not receive a full service and customer services could not help me resolve the issue. Would not recommend

customer

Jan 31,2025

Very satisfied

Graham Hill

Jan 31,2025

SIM card arrived in good time and was,had problems trying to get into existing account rang the help line and was put in the right direction by a very helpful operative who rang back later to check all was ok. Good experience all round changeover went without a hitch

Martin

Jan 31,2025

Ordered 4 Sims for kids....2 turned up....ordered 2 more....none turned up ...gave up....would not recommend if you value your time.

ian rodkiss

Jan 31,2025

After trying to navigate through a very confusing website for my account I gave up and called your advisor and received excellent attention and assistance which hopefully has resolved my issue. I still don't understand why when logging in to Asda mobile you are then asked to log in using your rewards account!!!!

Bob Freeman

Jan 31,2025

Transfer of my number and setting up my account with help from customer service was excellent. However, although I can log into my account online I am unable to access my account through the app, hence 4* instead of 5*.

J Cockayne

Jan 31,2025

Very good Nice person on phone

Colin Apps

Jan 31,2025

Absolute joke of a setup. Every interaction feels like a scam. Very dissapponted

Alan Young

Jan 31,2025

Unable to log into my account. Purchased this mobile sim £4 talk/text for my sister who is in hospital. I want to know if the recurring payment is set up and her phone will not stop working after the 15th Jan. I have been in contact with you many times, nothing has changed !

customer

Jan 31,2025

Won’t let me register the new sim no matter how many times I put my number in. Very frustrating

David Mankoff

Jan 31,2025

easy to use on pay and go

brian wiley Customer

Jan 31,2025

The change over was quick now I have a better signal Thanks

Suzan Burton

Jan 31,2025

Good cheap payg sim only want it for work…went round in circles trying to get a cheap pay monthly ASDA contract in the end I gave up ..had to contact customer services to set up my sim and load the pre credit and set up the rolling bundle so pleased about that ..overall thank you to the lovely lady that helped me.

Mary Norris

Jan 31,2025

My husband and I both use Asda Mobile and have a 3gb bundle each. We find the coverage to be very good. However although our bundles should auto renew each month they do not. We have spoken to customer services on a number of occasions over the last few months. Although being assured that this problem has been sorted it has not. Very frustrating and poor customer service. Will change provider if not sorted soon. The response from Asda is to ask me to get in touch via their website and they will remedy promptly. What is the point of this? They already have all our details from contacts over about 4 months. I give up.