Bellhop Moving

4.0 (856 Reviews)

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Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up).

Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping.

Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves. Local Moving

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Get a free estimate today and book with $0 down!

Reviews 856

4.0

Out of 5.0

Susan Barrentine

Nov 07,2023

I reserved Bellhop for an internal move. I reserved 3 movers for 2 hours. They sent 2 movers and it took them 3.5 hours. I called Bellhop twice while they were here to explain the situation and that I didn’t want to be charged the extra hour and a half because they didn’t send enough movers. I was told they would handle it after the movers left. Next day, I receive a bill for 3.5 hours. Called again and said they would have to review the situation and it would be 24 to 48 hours. I asked to speak to the business department and they said they do not transfer calls. I DO NOT recommend.

Christine Bourie

Nov 07,2023

The movers were great but I would’ve rather just done it directly through them. Don’t think the app really added anything to the process other than getting a bunch of useless emails and phone calls.

James Roth

Nov 05,2023

Our son used Bellhop for his move so we set our move up using Bellhop. Online booking was great and easy. Originally booked 1 truck and 4 movers 4 hours. Needed to change date after original date was easy no problems. Spoke to representatve on phone regarding this and reviewed move he suggested we needed to go with 2 trucks 5 movers. Ok we went with that I thought would be easier vs 1 truck 2 loads. Day before move got a call that Bellhop was not going to be able to provide 2 trucks and 5 movers and could only do original schedule of 4 hours. We could book a separate move the next day or later date. Not really what we wanted to do I got very frustrated to say the least. Gentleman kept telling me if was communicating the issue with me but we got no where. Second representative called me and told me the same thing not sure why he called but he was trying to communicate also. Not using there names because they were just try to bull**** me because they couldn't really do anything. Finally after 500 pm received call that the 1 truck would do move. Truck arrived on time at 800 am had driver and 2 movers. Mike / driver, AJ and Ron / movers did a great job.

Chris Blair

Nov 05,2023

Moving skills are very poor, as many as 7 expensive items were damaged in my move. (Up to $10k worth of items) I was asked to go out and get a second UHaul for the crew day of the move, and had to drive it myself. customer service has no interest in reaching out to make negative experiences right.

T M

Nov 04,2023

Very professional. Stayed in touch via text throughout the whole process! The movers were unbelievable, so courteous and we had no issues at all with any breakage or wall damage. Will definitely us again if we ever do another move!!!

Robin Aube

Nov 04,2023

Punctual, helpful, hardworking

Joe Rivera

Nov 03,2023

You had over charged me and your movers Daryl S. Kender M. Damaged my brand new bed frame from kings furniture the side slats which is part of the frame are completely destroyed

Akkireddy Guthikonde

Nov 03,2023

Not properly packed and some of the stuff not loaded into truck and my items got damaged

Ria

Nov 03,2023

The driver was an hour late, which placed the move behind time. Because the movers went over on time, Bellhop charged me an additional fee. I was initially told an adjustment wasn't made because the driver clocked in on time. However, after a week of disputing, I was finally billed accordingly. Although the customer service wasn't the best, the 2 men who were part of the labor team were great.

Briana Alexander

Nov 02,2023

Everyone I spoke with was accommodating and answered all of my questions. My actual movers were amazing. They came on time and finished within the time I booked for. I definitely will use Bellhop again in the future.

Rajarajan Mohan

Nov 01,2023

Very professional, on-time and quick.

Lynn Jones

Nov 01,2023

They called me repeatedly to "help" yet every time someone called me they had the wrong information. They couldn't help transfer my services and were no help with coordinating the movers. The drivers and I had to wait 3 hours for the unload crew to show up. I called customer service 4 times and all they ever told me is they had no way to contact the crew. All in all not an awesome experience

Rick V.

Oct 31,2023

Excellent customer service, very attentive and responsive. I will use again.

Mike Craft

Oct 31,2023

On time fast and professional

MP

Oct 31,2023

Never hire bellhop, save your money and use a legit moving company. Bellhop didn’t package our things correctly so it arrived damaged and stained. Worse is that you cannot get ahold of anyone regarding your move, and our items were not delivered because bellhop didnt pay them. We attempted calling numerous times only to get out on hold or hung up on. We wish we had this review prior to using- also never trust a moving company that requires a deposit BEFORE your move.

Kyan Keenan

Oct 30,2023

The employees were great with good attitudes, friendly, kind & hard working. However, they were understaffed & undersupplied which made the move take longer than anticipated & necessitated a second move & more expense.