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Reviews 805
Gaetano Amoroso
Jul 08,2018THIEVES!!!!! please, rent from bigger and more serious companies (hertz, avis, ecc.. ). we bring back the car in perfect conditions except for a 3cm scratch on the back which was probably due to a rock (we had gravel road assurance). The operator said it was due to a collision with another car (not true). We accept anyway (because we trusted them) to lock 1000 (one THOUSEND) euros from our bank account, and the operator ensured us that they will evaluate the damage and give us back the difference. after 2 weeks they stop answering e-mails and charge us all 1000E without any further explanation. BLUE CAR RENTAL ESSENTALY STOLE (there is no other way to say it) US 1000E. BECAUSE OF THEIR DISHONESTY I DON'T RECOMEND THIS COMPANY. GO FOR A MORE POPULAR ONE EVEN IF THE PRICE IS LITTLE HIGHER. AT BLUE CAR RENTAL YOU WILL RUN THE RISK (QUITE HIGH) TO BE SCREWED! if someone from the company would solve this, maybe I will change my mind, but by now: don't go for blue car rental!
Pawel
Jan 18,2018Great experience. Amazing Cars and Nice People. No complaints.
KELSEY
Oct 27,2017We rented a car with BlueCar Rental from the downtown Reykjavik location, which was a very short walk from our hotel. I booked the Kia Sportage online and had no issues. We found this car to be PERFECT for Icelandic Roads. I emailed them with a few questions and they responded that same day and were very friendly. When we went to pick up the car, the lady who helped us wasn't very friendly, but it was 8am so maybe she was just tired. The car we got was exactly what we signed up for online, so we were very happy. All of the appliances worked great and we had no issues with the car during our many drives. Based on other reviews online, we made sure to point out all scratches on the car and took pictures before we left. We also filled up the car with gas and cleaned the interior a little as it had gotten muddy from our hikes. When we went to return the car, everything went quick and smoothly. The man who helped us return our car was much friendlier than the first lady. I will say that we got lucky and had no accidents or incidents, so I can't attest to how they treat people if the get into any trouble on the roads. That being said, based on our experiences, I would definitely recommend BlueCar Rental to others.
Julie Ha
Apr 18,2017You have to take the shuttle bus (that goes in a loop, just exit the main entrance and walk along the path with the roof, straight, then left - there are no signs really - the only downside), which takes you maybe 4 minutes. Of course we had another car as "promised" but the Kadjar was a good deal, we were very satisfied with it. Quick service. We called once because a warning sign turned on, they told us they know about it, nothing to worry about - which we had guessed anyway. Return was quick and easy too. Thank you for the friendly and satisfactory service!
Petya Naydenova
Jul 28,2018We arrived at the agancy office to pick up as agreed at 8:30 pm. At 9 pm they told us the car was dirty and that we need for 30 more minutes to get it. When we complained that we have plans and that we have booked 8:30 on purpose, the guys just laughed us off and said to write a written complain. So here it comes. Out trip in Iceland starts with “friendly and warm” welcome and “good” service provided by Blue Car rental