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Reviews 874
VALERIE J DUNBAR
Sep 17,2023Very good deliver very nice respectful guys thank you
James H
Sep 16,2023One for the grandkids …bit of a mess. So there were no instructions attached, which wouldn't have been that important, except half of the bed arrived with no nuts inserted for the casters to be attached …meaning they had to send me out nuts to hammer them in myself😂 only problem was not all the holes were there, so I had to drill a couple of holes in the corners for me to insert the nuts! I wonder if I now qualify as a bed manufacturer? Don’t normally leave reviews but had to on this occasion. Only reason they don’t get 0 star is cos the delivery drivers were great and in all fairness they sent the parts I needed ASAP with a video on how to hammer them in lol. I don’t recall ever actually getting an apology for any of the inconvenience or even an offer they would just pick up the bed and correct the mistakes themselves. I’m sure I was just unlucky.
Lara Olchanetzky Duke
Sep 15,2023The beds were exactly as described and the service was great
Anita
Sep 14,2023Really pleased with my purchase! Was expecting a flimsy flatpack due to the price, but the blanket box is actually a heavy solid piece of furniture. I'm so glad I decided to go for it :-)
Eleanor
Sep 12,2023Really good, I got the bed on sale which was a bonus but we were in the process of moving house, so they were able to help by holding onto the bed and delivering it a month later once we were moved. They were happy to help and really quick to get this sorted! The delivery was on time and we love the bed.
Andy Stebbens
Sep 12,2023Ordered a new bed base from British Beds which required pickup and disposal of the old bed, we had good communication through out the whole process and the two guys who came to deliver were very good nothing was too much trouble, polite and careful when taking the bed upstairs, the quality of the new bed is very good just what we expected wouldn’t hesitate to use them again.
Amanda G
Sep 12,2023This is a really lovely bed. It was delivered quickly and we’ve slept better since it arrived. Headboard is absolutely gorgeous and feels heavy and high quality.
Elisa Baetens
Sep 09,2023Easy to use site. Clear purchase and delivery process. Recieved constant updates by email and a phone call to check my order was correct before it was manufactured. Delivery was on time Bed was easy and quick to assemble Very smooth process from start to finish with the company and love my new bed.
Annette
Sep 08,2023Staff at the end of the phone, helpful and happy 😃
Avril Shipton
Sep 08,2023We are very pleased and happy with our beds from British Beds ,we had a fault with one bed and they were vert quickly dealt with it ,no issues or waiting they just sorted it out .Would give 10 stars and no problem with buying from them again .
Paul
Sep 08,2023Buying from British Beds Direct was so easy. From start to finish they were efficient, helpful and polite. Delivery was prompt and again very helpful. The bed itself is excellent.
Mrs D A Schofield
Sep 08,2023A really good quality product at a reasonable price. I was kept up to date with the progress of my order from start to finish, and customer service was excellent.
Victoria Sherbrooke
Sep 06,2023Great communication, checked order was correct beforehand, delivered on time and bed is lovely and well made, took a total of 2 weeks, would order from again 100%
Steven Witham
Sep 05,2023Very happy with the build quality of Bed and materials.
Julie Osborne
Sep 04,2023Very pleased with the beds purchased. It's important to me to buy British goods. The website is easy to use, fabric samples were sent promptly and the order was delivered to the time scale expected. Thank you British Beds Direct.
Mary
Sep 03,2023This company offered great communication in person. I am very happy that the construction of the bedbase and legs are made of hardwood. The bed looks exactly as I hoped. Delivery was as stated. Only time will tell how robust it is but it feels solid so my expectations are high.
Customer
Sep 03,2023High quality items. Great service. Material is brilliant and overall bed, ottoman is sturdy. Mattresses are comfortable too. Brilliant delivery and customer service too. Cannot recommend enough
Thomas Bates
Sep 02,2023Price excellently made and good delivery service and for once not made in china
customer
Sep 01,2023Having taking sometime to find the right headboard for my double bed. British beds design had the scandi/modern vibe and material I was looking for. Quality and follow up service provided was excellent by making sure that I ordered the correct headboard before creation. Delivery time was indicated and arrived in perfect condition.
Unit 1A - 1D, The Hill Top Estate, B70 0TX, West Bromwich, GB
http://britishbedsdirect.co.uk
MRS D C ROGERS
Sep 17,2023The bed is fantastic quality. We are so pleased. My only complaint was the delivery drivers language. His said, “the gypsy is here, f hell I’ve been working all day, you’re the last drop.” I also had to insist he take away the rubbish as I had paid for that as an extra. He told me that he will be made to pay for it because it’s not in the invoice. I showed him my email and insisted he take it away. He did this without further issues. To be honest I just wanted him out of my house. I am glad my husband was home because I did feel uncomfortable.