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Reviews 874
Alison
Jan 11,2024Lovely bed and helpful responses from the company to my queries
Consumer
Dec 30,2023Very easy and straightforward service. Ordered online after receiving some samples and was given 24 hours notice of delivery and time. Delivery was smooth. Bed was carefully handled and well packaged. Quality was very good and material as expected. We ordered the Eleanor ottoman bed and the lifting struts were already assembled - just has to click the bars into place. Super easy. Would certainly order again.
Anonymous
Dec 29,2023The single Ottoman bed that we ordered is very good quality and the delivery drivers were helpful and friendly. We did have a delay on our order which we received limited communication on, hence only 4 stars.
Fiona Hayes
Dec 22,2023Delighted with the service and products. Delivery was extremely efficient and they communicated well. Would definitely recommend British Beds Direct and would not hesitate in ordering from them again.
Joan Insley
Dec 22,2023Delivery was not as swift as initially promised but I was very pleased with the ottoman divan when it arrived.
Alex
Dec 22,2023Ordered a head board and a super king divan. Both arrived in the timescale promised and were delivered by helpful drivers. Quality of both is very good and the price is competitive. Would use again.
Janet
Dec 08,2023Good quality beds and good customer service
Julie
Nov 22,2023Simple and straightforward way to order a bed for our spare room. Took a little over the stated time frame for bed to be delivered but staff were friendly and helpful at all stages. I'd use them again.
Gloster Gladiator
Nov 21,2023We have bought 3 beds from BBD and are very happy with their products - saving money over the high street every time. The only downside is that on every occasion they have taken longer from order to delivery than their website implies. But still worth the wait. When we have had issues with damaged items delivered, they always went out of their way to resolve the issues, so buy with confidence.
Carol Weldon-Zinsmeister
Nov 17,2023The order was delayed due to them not having the material chosen, but this was not relayed to me and I had to eventually choose a different material that ended up being a totally different colour that was chosen - plus I still don’t have the legs I ordered!
Kate Lepone
Nov 16,2023British Beds Direct are an exceptionally professional company to deal with. Their website is super easy to use and after your purchase they follow up with calls and accommodating delivery slots. I highly recommend them. Amazing quality and great all round service. Thanks BBD!
Chris Jones
Nov 16,2023Delivery late Saturday afternoon/early evening while within the time slot promised was not ideal. Otherwise good service and courier was very helpful
Ben James Fletcher Harvey
Nov 16,2023Still waiting for my order 4 weeks on. Speechless.
Costas
Nov 15,2023We bought a bed for our 3 year old who now sleeps through the night. Overall a pleasant experience and would recommend British beds.
Paula
Nov 10,2023I ordered a bed which was never delivered. I initially was told the bed parts were out of stock and woul I consider changing my order ….. which I did. The new order after 6 weeks waiting did not arrive. I asked for my money back and was told the company was in receivership and to my bank to request the money back. DO NOT TRUST THIS COMPANY
Mitchell Warner
Nov 08,2023Great selection and the ottoman bed and headboard I purchased were made to order in selected material. They even supplied me with some loose material so I could cover other items I had to match. Only let down for 4 stars was the delivery time extended and had a hiccup. Nevertheless they kept in contact and went out of their way to sort every thing out. Thoroughly recommend.
Idwal David
Nov 04,2023Prompt delivery,helpful delivery people .
Natasha May
Oct 31,2023Good customer service. Harry was very polite and helpful. The delivery was also good.
Mrs Whitlam
Oct 31,2023Bed was ready to be delivered well within timescales. Product is as expected and is good
Unit 1A - 1D, The Hill Top Estate, B70 0TX, West Bromwich, GB
http://britishbedsdirect.co.uk
JULIE BROWN
Jan 12,2024This is the second bed we have bought from British Beds. The quality is fantastic and the choice of fabric is second to none. Communication from the initial order was great and the turnaround was so quick considering I ordered just before Christmas. The ottoman bed is really comfy as the whole of the underneath is for storage and the frame is very sturdy and there are no creaks/noises when lying on it. We’ve been having a great nights sleep every night since! Thank you and definitely recommend them!