We believe that great design is about solving problems, collaborating, and working only with the finest materials and creators. This is how we bring more style, comfort and choices straight to your door, for less. Designed to inspire change with every piece. Buy online, delivered Australia wide.
Really happy with my Frank small study desk. It's an elegantly designed and solidly built piece of furniture. Equally happy with the way it arrived on my doorstep. Brosa kept me informed throughout the process and delivered when they said they would. In the current climate, you can't ask for more than that.
My daughter and I are very happy with the single upholstered gaslift bed be bought at Brosa. The price initially appealed, but have since been very satisfied with the product quality and the delivery / install service. Recommend!
I hope you don't need your items in a hurry. Waited 3 month for delivery of two items. One arrived only. No word from Brosa about another. Had to chase them . Contacted them and been told that it was returned to their warehouse and then shipped back overseas ?! Really ? Was offered a refund but reading other reviews where people never received theirs decided on re-shipping of the item. They advise was that it will be another 5 weeks + up to 9 days for local delivery if we lucky. Not surprisingly the website states - We support local and bluh bluh bluh , so you can enjoy your item in 1-3 weeks. Misleading advertising much ? Honestly don't trust paid reviews , shop elsewhere save your nerves and money.
Very disappointing. First and last time ordering with Brosa. Waited 3 months for delivery. Had to chase where order was. Took a day off work when finally told day bed was arriving. Never came. Damaged in transit before it even arrived at delivery depo. Online chat just palm you off to other departments that don't get back to you. Still waiting for refund. If a waist of time is what your looking for order from Brosa.
Amazing service! Thank you to the customer service team for always being so prompt, professional and helpful whenever I have used the Chat facility! Special thanks to Rica who I have had the pleasure of chatting with on a few occasions - such fabulous service. Thank you :)
We are having a really bad experience with Brosa. We have been given 4 separate delivery dates for our lounge and each time it hasn’t turned up. I have called Brosa on 10-15 occasions and it is impossible to get a straight answer about what the problem is. I have tried to call Brosa three times this afternoon alone and they aren’t taking calls due to call volumes. It’s disappointing that I need to write a review in an attempt to get something that I’ve paid for. Brosa can you please contact me and deliver the lounges we ordered?
I ordered two frank bedside tables and it took 6 months for them to be delivered. They also don't smell like wood, instead they have a bad chemical odor.
Love my new bedhead from Brosa. I would definitely purchase from Brosa again as the customer service, price and quality of product were all excellent. Even with many delays on product deliveries at the moment Brosa delivered my bedhead as promised and the delivery service was excellent
Was a great experience from when I ordered my beautiful chesterfield 3 seater sofa bed back on Xmas Eve, we where selling and buying all at the same time, but Brosa kept me in the loop the whole time with delivery time as I was not sure where to deliver it too, but they offer to hold it back. So so happy with them as a company.
I ordered my lounge in October 2021 still waiting. Delivery date was before Xmas then date kept shifting still waiting. Coming upto 6 months and Zippo.
Couldn’t be happier with our new bar stools. They are fantastic quality, super comfortable and the workmanship is that of high end custom furniture. The ordering process was super simple and professional and being able to select a delivery date - that was actually stuck to - was very impressive. Will definitely be shopping with Brosa again.
Good quality product and delivery service. The customer service is very helpful!
Easy order process, item arrived earlier than expected. Absolutely love the table, quality is excellent. It is exactly what we wanted and fits perfectly in our dining space.
We purchased a desk and bookshelf from Brosa which we thought would be of high quality given the prices we paid. Unfortunately the finish of the products are cheap and inferior which scratched far to easily. Upon contacting Brosa to raise my concern I quickly discovered that they were not interested in the slightest. Very quick to take your money but if you have an issue forget it because customer service is not part of the deal. Never again Brosa
Brosa's extensive and delayed delivery times are unacceptable. Once the items arrived, they are somewhat straight forward to put together - but the quality is NOT great at all (especially given their prices)!
Great shop to buy from. I bought 4 x quality stylish dining chairs. Highly recommend
Great design and very affordable prices. White Gloves delivery was quick and very efficient. Lana velvet sofa bed was a perfect choice .
The table I ordered was very easy to put together and looks lovely.
The lounge suite arrived on schedule in an excellent condition. It is a beautiful piece of furniture and well made. My friends and family comment on it when they first visit. It has enhanced the look of my lounge. So pleased I bought it.
J P
Apr 04,2022I was pleasantly surprised by great customer service ,frequent updates about my seta modular lounge confirmation,delivery and arrival for a time frame that suited me .Well made modular lounge ,very comfortable boucle fabric ,hardwearing and good on price . I highly recommend Brosa for their products and exceptional customer service