after renewal, they sent me emails requesting licence documents, i sent them check codes, licence details, NI number THREE TIMES but still got emails and finally canx emails, got it sorted but wont be using them again, 1) why was this not done when i was renewing with an advisor. 2) why was i not advised this was going to be requested. 3) as this was a renewal they should have all these details anyway!!!! i run a small family business and DONT need weeks of thretening emails, overall a really Bad experience
Thank you Jake, for taking the time to explain my insurance choices to me. You were very helpful and reassuring in a time of stress. Polly.
What can I say, and where do I start? From start to finish Harley was genuinely so honest and so upfront and forward in the kindest of ways. He explained everything I was unsure about and explained what exactly he could try to do for me in terms of my insurance. Just coming off a ban and finding it an absolute nightmare to find insurance for myself being a 24 year old with a totting up offence. Harley was able to source me an insurance quote that I was happy with and beat the market with what I was finding by miles. I took the policy out immediately and could not have found a better service elsewhere. Aside from this, Harley was just an honest and genuinely helpful person, who was looking out for the best of my interests throughout this whole process and I cannot thank him enough for that! No faults with his service he was an absolute Diamond! Highly recommended!
My call was handled very professionally and dealt with in a timely manner your colleague was very warm and friendly and treated me with great consideration and I was very happy with outcome if my call
Dalian attended to me.He was reassuring.he made me feel at ease.He also went the extra yard to provide a first class service
I found Annemie very approachable, friendly and helpful even when I kept moving the goalpost! She is definitely an asset to your business. The price was much better than I expected too. Thank you
Although I didn't end up taking out the policy, James was so kind and helpful at a stressful time. Put me at ease on our first call. When he rang back, firstly after a day and then secondly after the weekend, although I told him I couldn't go ahead, he was still brilliant and caring, making sure that I was OK and not too stressed. A credit to the company
Great service, speedy process.
What can I say? I'm very satisfied and impressed with the profesional manner that Annemie help me renew my insurance policy. She was very kind and helpful all the time during our conversation, making sure I understand everything I need to know. I would like to give her 5 stars! Thank you very much, Annemie! 😊
My guy Harley is the man got me sorted with the best deal I could get on my van for my first policy he is your guy💪🏼💪🏼
I made a phone call regarding updating some information on my policy. Rich was very helpful and got everything sorted quickly and efficiently. Thanks
I had a wonderful experience! The service was excellent, and the product exceeded my expectations. I highly recommend it. Highly appreciate Aidan for being patient & professionalism
Business choice direct (great) The conversation with Rich was short. Everything was fine, everything was explained. Very good service. Thank you so much.
Yesterday was most definitely my worst day after struggling to get my car out of an impound james Chambers came to my aid and helped me fine the correct insurance to aid me in getting my car out of impound he was very helpful and understanding of my situation and was a great help I will be recommending this company to anyone in need and I would also like to request that James Chambers gets recognition for this
After putting of a phone call to my insurance Kirsty made the whole call amazing with an upbeat personality keep it up!
So helpful!
The response was very good. I appreciate the quick response and willingness to help. Arthur
Great customer service from Nicola Smirk. Dealt with the problem efficiently and confidently. Thanks Nicola
Nikky was very helpful and patient. She got all the documentation sorted in a short time. Fantastic service.
barry cochrane
Nov 21,2023Couldn’t have asked for any better help than I got the very best guy and helped me with everything