Good, quick service, my advisor Ellie was very polite and helpful.
Great service, always contactable, honest and reliable all the things you would ever need
Excellent team and good communication
Good service
Very professional with my enquiry.
very fast response to my query - extremely helpful online chat
Have used BCD for several years and they've always given great service. Anton was really helpful when I needed to make policy changes and everything was efficient with a real personal touch to the matter.
Excellent service, amendments made and documents issued in 30 minutes. Thanks
This is my second year of courier insurance with Business Choice Direct. Their prices are highly competitive and I have found them to be very helpful, informative, and efficient.
Poor customer service don’t understand my needs no help cancel my insurance while I was on the road and later when I insure agin with another company put my insurance live and start buttering so I cancel the policy and keep the insurance I have to go to Financial ombudsman services complain and they refund money but after 3 months don’t waste your important time and go somewhere else i am waiting for the time to upgrade.
The best,verry nice,accurate and polite
I contacted Business Choice direct on a Saturday morning and was told that they acted as our broker and the insurance company we were insured with weren't open on a Saturday. They told us they would email them for urgent action on the Monday but had to chase them twice that day and did not get a response until after we needed it. It was only a change of number plate, so we don't have much confidence if we have to make a claim
Excellent service received by Annemie Bossert who was amazing and extremely helpful. Words cannot explain how she made the whole experience of looking for the right insurance a walk in the park. She took her time to explain all the possible options in insurance for hire and reward and help me choose the right package. I highly recommend any newbie who is looking for the right insurance to speak to her for guidance especially in the courier trade. Thanks for everything Annemie.
They sorted everything for me with good price for business van insurance.
Jack at business choice sorted everything I needed great service
Good, so far.
I have dealt with several people from Business Choice Direct after my previous insurer caused many problems. All have been professional and more than helpful. Lianne Yates in particular was extremely helpful. She resolved my query professionally and with good humour. Excellent service and I would highly recommend this company. David McAllister
Ellie was very nice and help me quickly to help my with my problem.
As a new start business it was not easy to get van insurance and it is very expensive , i approached BCD as professional experts in courier experience , they understood my predicament starting out but with over 20 years in the industry . BCD scoured the market place and panel of underwriters to find the best quotes . I highly recommend as first choice than going on the comparable websites which i did BCD WAS CHEAPER. The reason i only gave 4 stars everyone has room for improvements :)
richard james proctor
Jul 13,2021Mitch was very quick to answer my question,good service.