Your representative Naomi was clear and undersable precise in explaining all aspects
Very informative and explained everything I needed to know with regards to my business insurance. There should be more people like her who are so helpful and patient when they are dealing with others who don’t use a lot of technology, Thank you so much for your support.
Sam Barker, a wonderful person, helped over 2 days to find the right van insurance. He supported me and advised me every step of the way. Many thanks, Sam, you're a star!
Great service from Aidan!
First dealings with this company was Monday just gone, after spending most of the day going through various comparison sites. It was to try and get van insurance for my son who works for DPD but has bad dyslexia. He had bought a van to use instead of leasing from DPD. This company were very helpful and the staff were very easy to deal with and friendly. It made a nice change to be helped with all the questions and we now have full insurance for the van.
Max Banwell, what a man. Stayed on the call with me till 1:30 even though his shift finish at 1:00. He didn’t rush the call and wanted to make sure everything was sorted for me and every query I had he was happy to help. I feel as though he went above and beyond for me! If only all advisors could be like him. That man deserves all the best and hope he gets recognised within the business for his hard work and efforts.
An absolutely amazing service received. I made several calls enquiring about quotes, lots and lots of questions and the service received on every call was excellent. I was helped out so much on every call. Can’t thank-you enough and would definitely recommend yourselves to others.
Lianne was a star she was very helpful and very quick to respond to my needs thanks again for your help Lianne and good day to you.
Aiden Davies was a true gentlemen and was able to go above and beyond in assisting me today
Stay away. Scammers
I’m very happy how Mr S. Barber has help through the process of buying my Van insurance. 10/10 Thank you. Mr C.Steele
Absolutely excellent service from BCD Insurance. We are a small charity who needed a specialist product, and Anton at BCD went above and beyond to get us a great deal. Thank you, Anton- would 100% recommend.
I would like to express my heartfelt gratitude for the exceptional service provided by Samuel Barber from Business Choice Direct Insurance Services. From the very beginning to the end of the transaction process, Samuel went above and beyond to ensure I received exactly what I was looking for. His professionalism, attention to detail, and dedication to customer satisfaction were truly remarkable. Samuel took the time to understand my needs and worked tirelessly to provide a tailored solution that exceeded my expectations. His friendly and approachable manner made the entire experience seamless and enjoyable. It’s rare to find someone so committed to delivering top-notch service, and Samuel certainly stands out in this regard. I am extremely happy with the outcome and cannot recommend Samuel Barber and Business Choice Direct Insurance Services highly enough. Thank you for an outstanding experience!
Very good customer service
Very good deals nice customer care
This is our 2nd year with BCD and I must say their Renewal Team are so helpful. They actually call you back!! Not like some companies who say they will and don't! Lilly was so helpful and polite from the first moment I spoke to her and when I had to leave the phone call she offered to call me back later when I finished work and I couldn't believe it when she did! Such a polite and knowledgeable person. Well done Lilly and thanks for all your kind support
Very good I'm very happy
I have been insuring through BCD for many years. I will say they are an excellent company for insurance services and much more. I recently had telephone interactions with some of their staff and they provided exceptional friendly and professional customer service. Lianne and Naomi were so great and helpful to me and they absolutely knew all the information I needed to know. Thank you very much ladies also Thanks to All other staff members who I have dealings with in past. Cheers
Lianne Yates dealt with my online messaging change request quickly and efficiently. Very professional.
David Kelsall
Mar 01,2025Excellent service provided by Lianne, very knowledgeable, very courteous, would highly recommend