Nice service thanks
Brilliant ongoing service- kind staff and issues are dealt with quickly and correctly
Super easy to deal with. Excellent service
We approached Business Choice Direct for an alternative on our Fleet Insurance. Aidan Davies was so helpful, proactive and responsive. He worked very hard to negotiate a compelling quote and we subsequently moved our business to them. Thank you very much, Traban Construction
Great team. Isaac, Moly, Jose - absolute first class service. Been with them for 3 years now and can’t fault them. All my questions answered and someone always an email or call away. Thank you all Regards, Cristian V
Cannot get through by phone. However it was dealt with very satisfactorily on what's app.
Called as a start up buisness with 4 vehicles and they couldn't have been more helpful, got me a better deal than previous brokers I had spoken to.
Quick easy helpful thanks
They charged me £950 deposit and £500 a month. However 15 days into my policy they contacted me and told me they was going to cancel my policy and it would affect my insurance going forwards… So they increased my £500 payments to £640 a month. Then instead of £640 they took £750 a month I asked to cancel And they want £750 to cancel! I haven’t made a claim whilst being with them they are a con and these 5 star reviews are clearly not real. AVOID, AVOID AND AVOID!!
I had a question, and their support team responded promptly and professionally thanks
BCD 8 years with them so far, absolutely stress free to renewal, especially this year was a pleasure to speak with Annemie Bossert,she is fantastic person which makes things to go smoothly, highly recommended Annemie Bossert amazing agent.
I renewed my insurance with business choice direct today, and the lady who went through everything for me was very polite and very professional….. She was very helpful, and knowledgeable….. Her name was Keely Griffiths…… Keep up the amazing service Keely …👍👍👍
Mostly very good, but one dept is useless. They are supposed to take payments from bank automatically but are incapable of doing so. They claim my bank refused payment, my bank says they never even tried. I will be looking elsewhere next year
Absolute crooks...disgusting company to be involved with and would recommend all to stay away, quoted one thing then added hidden charges, even there own internal investigation is crooked...was going to report to FCA however due to the amount wasnt worth my time but principally they are just crooks...stay away!!!!
5star review for Annemie at BCD. Really really helpful and full of banter. She's a credit to the company and her phone call helped seal the deal with continuing another year with BCD😊
Good service
Max is a perfect quote specialist
The customer service person, Lianne Yates, was absolutely great explained everything in detail and helped me understand the issues I had with the cancellation of my policy, and what extra cost it would incurr.
I have been with Business Choice Direct for three years now. The quality of service and help have been outstanding, especially Lianne Yates, who I have had many conversations about my insurance policy’s over multiple vehicles.
Anthony Christina Reid
Apr 22,2025I had Been with business choice direct for 10 years . I changed my self employment to a ltd company I was told that my insurance wouldn't swap the policy to my ltd comoany name and was told that the new quotes were to high due to 2 cancellations, 1 of which was caused by business choice direct misrepresenting me and lied to the insurance about a cancelled policy when I clearly stated on the phone that I had a policy cancelled which resulted in the new policy being cancelled, I was rang again and told they would swap me to a new policy and wouldn't have to pay for the first month which was another lie as they kept trying to take the payment from my bank account. I had to cancel my current policy because I was told they couldn't insure my ltd company which resulted in £521 fee which I couldn't afford to pay all at once, so now they are holding my no claims bonus and refuse to provide me evidence for my new insurance because they is debt on my account. 10 years loyal customer to be treated like this. There not a loyal to their customers and only care about profit and some of the staff are rude when you ask them to explain anything.