After a week of discussions and transactions over policy changes I was connected to Anton who was able to give me clear and concise information and as a result my policy is now sorted. Lovely to deal with someone so confident and concise. Thank you Anton.
Ellie sorted out a problem with repeated request for documents despite the fact id sent them twice. Fast and efficient.
GREAT TO SPEAK WITH ABI AND LIANNA YATES ! FANTASTIC CUSTOMERS SERVICES AND QUICK RESPONSE ! All the best to those 2 ladys and BCD
Had a query regarding my policy and went for the option for online live chat. After confirming some details with Abigale. She soon sorted my query out. Prefer to do it this way that being on hold for an hour being passed from department to another.
Perfect service from Ellie. Thanks
My quote for insurance was dealt with by annime who was very friendly and helpful throughout the whole process and she even managed to save me about 15% ! Altogether a great experience overall
Customer services is very good and efficient especially live chat saves time on call queue waiting thanks to Abigale customer service advisor.
Perfect 👌👌👌
Lovely man dead easy and helped me out
Kirean was very supportive,for 3 days he kept looking for the best deal for me and ended up with finding me a good one .I was very stressed to look for an insurance but Kieran been very patient and took the stress out of me . You are a super star.
Really good service from all the staff at business choice direct. very helpful and informative.
The gentleman that dealt with my… The gentleman that dealt with my insurance was very helpful and polite Would recommend Mitch
Their policy is caca , avoid them. If you would have an incident/accident they are not helping at all.
The gentleman that dealt with my insurance was very helpful and polite Would recommend Michael Bolton
Good communication and a very nice explanation
Fair company so far. very polite and happy to help. Good communication and customer service.
Cannot fault this company in all my dealings with them. They are always available on the phone, and are very patient and understanding with my requests. Jack T today was impeccable in his service today for example. Faultless. Many thanks
Lucy Jarman
Jun 25,2021Jack was incredibly helpful, speedy and very polite very happy with the customer service from both Jack and business choice direct.