All is fast and good!
great company, very prompt in response will definitely continue to use always
Perfect customer service, very transparent and provide all the small details that can sometimes be overlooked. Sam/Harrison & Meg(I believe, sorry if I got that wrong) All guided me through the hire and reward policies & the latter organised my goods in transit. Definitely recommend BCD. Thank you
Very helpful
As a courier for CitySprint I was referred to this company for my insurance policies. I wasn't really sure what to expect and was pleasently surprised. My advisor, Jack Evans, was attentive, pleasent and very patient with my constant questions. We spent over an hour on the phone and at the end he provided me with the insurances I needed at a substantial saving to my previous quotes. If their ongoing customer support maintains this level then I will be very happy indeed.
jack was great, understanding helpful and a truly nice person to work with.
I have had BCD as my insurance broker for over six years, they have always been helpful, courteous and have tried to get the best deal for me. It is very unfortunate they were not quite able to broker a deal for me on my latest renewal. I would have given five stars were it not for the fact that sometimes they are a little slow to respond to emails or phone calls.
Fantastic experience and very painless. Very good customer services.
Spoke to Jack. Excellent service, very polite.
A very helpful lady called sienna I think helped me all way through my call too change van insurance thanks again
Great service and communication!!!
Bob on so far. Got up and running with these guys for the first time. Jack was just ace, ran through everything nice and clear, had a really nice tone about him and went out of his way to look after me. Got me a good deal too :) Had a query today and used their live chat, Kiele-Ann was also super efficient and sorted my query in literally seconds. So far so good, and if my last couple of interactions are anything to go by, I can see myself staying with these guys regardless of price.
Aidan is a very polite and helpful gentleman.
The sales procedure on the phone is friendly and efficient. After sales is not! It is very inconvenient to only be able to talk to BCD on the phone. Especially when abroad. They are not interested in helping and won’t call you back as promised. Very important for them is only a good review on the internet, which they beg for after securing a contract! Business Choice direct works with a disgusting loan shark called Creation Finance. Avoid! There’s enough Insurance companies out there!
Always on the ball. The lady called back at the time she said she would. Great service
Daniel was very friendly and had excellent customer service. I was so happy to have had Dan as my advisor today as I honestly don't know if someone else would have been as prepared to help me as much as he did. He really went above and beyond and I would definately give him top marks. Christian
The lady who help me today was so kind and so helpfull
Spoke to a great chap called jack extremely helpful and got me through the process of setting up my policy seamlessly highly recommended
Jack is fantastic at his job and he will make sure you will get the cheapest quote for your business insurance, he is highly knowledgeable and goes above and beyond to help me understand the process and work out the best option. He is reliable and a pleasure to talk! Highly recommended.
H Ahmad
Jul 07,2023Great service