Josh was extremely helpful, easy to understand and very polite. I am way beyond happy with my quote. Whoever needs a quote on a "Hire and Reward" Van Insurance I will recommend BCD.
Nickie made me relaxed and welcome whilst she delt with me. Very cheerful
Very nice good communication with customer service!Regards Vil
Worked with Max on a new quote for "Hire and Reward" Van insurance and though we were not able to complete the transaction, due through no fault of Max or BCD, the service provided by Max was brilliant! I would not hesitate to recommend BCD and will certainly contact them again should a need arise.
Terrible experience with them. They will do anything to extract money from you. Full of sharp practice which is possibly just legal. They charged me £400 to cancel a policy that I have never claimed on after paying £300 per month for 10 months. They made it so difficult for me to cancel and made me wait two weeks for a cancellation team member to call me which two weeks. They then didn’t bother cancel the goods on board insurance and tried to charge me separately for that. It’s been an absolute nightmare so bad that my business partner cancelled his insurance with them even tho they again charged him a fortune. What’s the point of paying insurance with a company that if the worst happened you know would do anything to not pay out because of how shoddy and dishonest their practices are. Don’t use this broker, find a reputable company and go direct. Honestly the worst experience
Annemie was very helpful and explained everything clearly, very polite. I'm very happy with my quote & happy renewal Annemie made this straight forward and stress free. Thank you... Happy customer Andy.
Nice easy process, and your're not waiting hours before someone answers the phone. Abi and Josh were polite, professional helpful. Would recommend if you're looking for insurance and gap insurance. " Positive Vibes Only".
Problem solved thanks Abi
Nickie was great! Very fast response times on a Friday afternoon, and all requests were completed and issues resolved.
Spoke to a lovely lady called Nickie who was very professional and easy to talk to
Just spoke to Ruv, amazing person. Helped me as much as he could, making my life much easier finding the best deal I could think of. Cheerful, helpful and good to talk to. Would back to him with any enquiries, really recommend their staff and especially this Magic Company.
Amazing customer service while renewing my policy, very supportive in solving my query and communication was great!
Very helpful
Kieran is a big credit for you guys, amazing service and very polite on the phone. Thank you
Really bad experience with them. I will never send someone to this doggie company.
Hi I have discussed my renewal with Jimmy ,Anton ,Lesley and Joe at BCD and have found them all to be friendly, courteous and patient.I’m most impressed with the way they come across as doing their best to give me the best policy at a competitive rate .Well done to all the team at BCD and many many thanks .Frank
Great service from this company from start to finish dealt with Max Banwell, very polite confident but more impotantly effective found me the insurance i was after a significantly reasonable price. would 100% recommend. Zik Ikeh
Excellent service, done what they could to get the best quote possible.
Nice and quick and patient.
Carlos Basilio
Feb 02,2023My first experience with this team #Jack was so good and I must say I was shocked on the price he had found me and I am very grateful for his help and time to work on getting me a quote,I called him at 1oclock and he got back to me with in 2 hours as he promised and got me a quote which I was shocked by but much appreciated to Jack will stay in touch 👊🏼👍🏼