Business Choice Direct Insurance Services

Hosted by David Simmons

4.5 (878 Reviews)

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Reviews 878

4.5

Out of 5.0

Andrew Mark James

Mar 29,2023

Very helpful

Lee waldron

Mar 27,2023

The lady I spoke to today was 100% great think her name was Niki pleasure to talk with

Stephen Gold

Mar 25,2023

Quick and detailed

Paul Redworth

Mar 24,2023

I was having trouble with my policy I got onto the live chat and Nikki got it sorted straight away highly recommended them especially Nikki

graham dennett

Mar 19,2023

Spot on,got sorted immediately

clinton okonedo

Mar 18,2023

Listen if you want quick efficient solutions call and ask specifically for Max Banwell. You can thank me later

Florin Mihalache

Mar 17,2023

Annemie Bossert Is the best on the customer service!thank you for your help!

Rogers

Mar 17,2023

Dillan top man 👨

Łukasz Koczocik

Mar 16,2023

Well what could we expect. Writing this review on my behalf and another director. We paid for van courier (£643,88 deposit), public liability and goods in transit (both as £222,9) insurances. Insurance was meant to be commenced on 27th feb although we have decided to cancel it as we found way cheaper elsewhere. I mean it, over 1k less in total. On 25th we have cancelled the insurance so it wasn't even active yet. Obviously oh poor insurance notified us of admin fees. The admin fees must be extremely high that they have returned us £498,88 for van courier and £172,94 for goods in transit with public liability. Where the hell did £195 go? Another director who was meant to be a named driver reached out twice since then, but both emails were ignored. We will seek legal advice to resolve this. I would strongly not recommend this insurance. Well probably there aren't good ones anyway, but you will definitely overpay here and if you dare to cancel even before start of the insurance, you will need to waste your time to get YOUR MONEY back like I am now wasting. **Update**: I have received 95 GBP back after this review has went live. Although total of 100 GBP fee of cancelling even before start of this insurance is just pure joke. Anywhere else in other industries very often you even receive return of delivery fees, here however because i have wasted like 20-30 minutes suddenly 100 GBP? Shameful that these days its getting worse and so many business love to use dirty tricks to squeeze as much money as possible.

Jahanzaib

Mar 15,2023

Thank you very much for helping me out and had experience with business choice direct today they got very very helpful and very friendly employees specially had to mention one of their employee ..Ruv.. thank you very much

Marcel Ghetea

Mar 14,2023

Very nice lady and very nice company!!!

Tiyana Shaw

Mar 14,2023

Spoke to rich who responded so quick and sorted me out within minutes Such a good company, no complaints x

Lylin Joseph

Mar 13,2023

Hi Today i was really worried when i received a email from BCD regarding my insurance policy. So i contacted the BCD customer support through Chat. I was so happy with the service provided to me by customer service agent "Abigale Humphries". He was so quick to understand my problem and he responded very quickly and taken steps to resolve the issue. His knowledge towards the product and process is very good. *BCD is very lucky to have "Abigale Humphries" in their team*. I whish him a very bright future and god bless you a lot. Thank you 😊 Joseph Stanley

Stefan-Mihai Ciobotaru

Mar 11,2023

The best service thanks for your help.

Andrew Slee

Mar 11,2023

Josh was Absolutely brilliant amd was a massive help really helped me out financially and really made it work for me! The man deserves a pay rise 👏

customer

Mar 06,2023

Brilliant service 👏🏾

Mihaela

Mar 03,2023

Very friendly & helpful customer service

Alan Hunter

Mar 03,2023

After 2 previous calls to Customer services , my 3rd try got lucky I was connected to Nickie , she was confident and assertive, she did exactly what I was requesting very quickly and I was very please with the way and manner she dealt with things , excellent thank you