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Reviews 854
KStepGo
Sep 15,2024We recently had to find a place for our dad after he was diagnosed with cancer. The CarePatrol team listened careful and chose places that made sense for our specific needs. Cassi showed us around, patiently explained things to us and basically held our hand throughout the whole process. CarePatrol was a Godsend for us. We are now looking for a place for our mom and CarePatrol is leading the path forward for us again. If you want your family's needs to be heard and for someone to cut through all the noise and find a great place for your family member, CarePatrol is it.
Barbara Heffernan
Feb 02,2024I have had the pleasure of receiving amazing help and advice from both Bonnie Elliot in Virginia and Wendy Tatlock in Massachusetts. It was Bonnie who referred me to Wendy since I was trying to find some help for a family member in MA. Wendy provided expert and prompt advice in several areas regarding home care, Aging Life Care, and how to speak with my family members. She put me touch with other professionals who also provided their expertise. Thanks to Wendy, (and Bonnie for introducing us) I was able to provide my family with organizations and individuals that could help them. I am indebted to them for their kindness and highly recommend Care Patrol.
Amy Zajkowski
Dec 06,2023Cathy of CarePatrol of Northwest Ohio was a great help to our family at a time we needed it the most. She took care of scheduling appointments and helped us navigate a large number of choices. She attended tours, listened, and provided us support.
Cheryl
Aug 05,2023Care Patrol has become a trusted advisor as our family has worked to support mom and dad. They have provided the support, guidance and information that we've needed all thru this process. Mom and Dad are better situated with the help of Care Patrol advisors.
Ron Merrick
Jul 08,2023Care Patrol specifically Ron Braun was referred by a social worker at Amedisys. Both parents needed assisted living which I had been unsuccessful getting them to move from their home. The search for a place took 1.5 years. They signed contracts with a provider but refused to go. Ron visited with them then with me to provide the best options for them. He took them to visit his first choice option. It was a hit with them. He understood what they would need now and in the future. They agreed on the facility. Shortly after one of them fell and was hospitalized for three days. Ron visited and provided info to the assisted living company. He provided a nursing care company reference to assist until they could move into the facility. An internet search will provide a lot of options for help in finding assisted living. I consulted many of them without discovering Care Patrol. Care Patrol was the only company with a hands on approach and accurate evaluation of need to provide optimum recommendations. If you have similar needs in the metropolitan KC area contact Care Patrol and Ron Braun. If their other location staffs are available to you contact them. Perhaps they have people who meet the standards that Ron has.
Madison Berry
Mar 25,2023Anna M in Austin, Texas is a Godsend to the greater Austin community. She is professional, kind, and is a great guide for those seeking care for their loved ones. She always has up to date knowledge regarding the variety of communities in the area and really walks families through the entire process. So grateful to have a professional like her sharing her expertise.
CJ
Mar 02,2023Justina was very helpful and knowledgable.
Deb
Feb 06,2023Justina was very helpful. I had already began the search on my own...wish I had known about what they do sooner. Definitely will consider using her when needed in the future.
kathleen ferrara
Feb 05,2023If I could have no stars I would. I was threatened that adult protective services would be called by one of your agents if I didn’t commit my mom to a nursing home after meeting us for less than 2 hours. I will be reporting this company to council on aging and the BBB.
Connie Harmon
Feb 03,2023I want to take this opportunity to thank Ellen Christian for all of her help and support finding my mother the best place for her care needs. Although we had a couple bumps in the road, Ellen never gave up. My mother has now been in an assisted living facility for a month now and she is receiving exceptional care. We could not have done this without Ellen and I just want to say thank you from the bottom of my heart for not giving up your search to help us find the perfect place for our mother.
Denise Demico
Jan 31,2023Pamela met with us with only a few hours notice after we realized we needed to get our mother the dignity and care QUICKLY she deserved after a tragic accident. We met at a coffee shop by the hospital to discuss options. Her relationships/connections with ALF's. Rehab facilities & Nursing homes helped us understand the options including the insurance piece. She was a guardian angel in a time of distress for us with our mother.
Lisa K
Jan 19,2023I can't praise Deana enough for the work she did to help my family when my mother, caregiver to my disabled amputee father unexpectedly fell ill last week and we needed respite care for him ASAP. She was quick, super-knowledgeable about the available facilities, asked a number of questions and found us an excellent solution and had us moving him in just 4 days later! She even set arrangements in motion to rent a specialized bed, which we needed but hadn't thought of. She was super-responsive and so very kind. We are overwhelmed with gratitude!
Aimie Ingram
Jan 19,2023I can not say enough about Tammy Brewer with Care patrol Cobb/Cherokee. Tammy went above and beyond and made this difficult situation so much easier. She is knowledgeable, honest and caring. Tammy was a blessing to us and a true angel. I would highly recommend Tammy for your placement needs. She is truly amazing.
Donald Murphy
Dec 09,2022I am writing to commend Mel Gore for her kindness, willingness to help, her reliability and follow through. Excellent customer service is difficult to find these days and Mel has been a fine example of doing what she promises and offering a multiplicity of tesources/ideas to address the challenges I encounter. She's vivacious and an expert in her field!
Customer
Dec 05,2022Kristen is awesome! She really understood our needs and assisted us greatly with finding a facility for my father. Empathetic and professional.
MD
Dec 03,2022Anthony is very knowledgeable and very attentive to the needs of the family. He located and we viewed 2 homes all in the same day. My mom is in hospice and since being placed in the care home, she is lovingly cared and in very good spirits.
Ken Ulano
Dec 03,2022What made our experience great with this company was their representative, Anthony Black. Anthony was a terrific individual who was invaluable with helping us find the best community for our mother. His demeaner is genuine and kind, and his compassion for the difficulty of the moment evident in all aspects of our interaction. He is available throughout the process by phone, text, and by accompanying us to each place he determines may be a good fit based on the information we shared with him. We can not recommend him highly enough for those individuals facing this difficult decision and are in need of an honest and knowledgeable person who genuinely has your best interest at heart. We are fortunate that Anthony was recommended to us. Thanks to him we believe we found the best living option for our mother.
customer John Piegzik
Nov 30,2022I needed to find a group home for my Dad the day before Thanksgiving! I met a great guy named Anthony Black and he jumped right on it and by 11am that same day he had several options set up to tour! He is very knowledgeable and is very compassionate and easy to talk to! I would highly recommend giving Anthony Black a call when the time comes! If I could give 10 stars I would! Thanks again Anthony!
Nadine Carlson
Nov 25,2022Jen is a pleasure to work with. She has a long history of serving seniors to meet their needs ranging from rehabilitation, skilled nursing and placement of seniors into appropriate housing when they can no longer live independently. Because of her background, she understands the importance of finding the right placement for her clients. She is trustworthy, easy to talk to and will take the time to find the right place. I highly recommend working with Jen.
Aureum Assisted Living
Jan 04,2025I'm an Assisted Living homeowner and I have worked with Christa in the Phoenix location several times. I just want to share how hard she works at finding the best home for her clients. Christa always follows up after placement with us to make sure the patient is getting the best care possible. She goes the extra mile because she truly cares about her clients. She asks tough questions and is very knowledgeable about care needs. If you are looking for someone to help your loved one find the right home, you won't find anyone in the valley with better credentials and compassion than Christa!