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We offer a wider range of essential services to UK small businesses than any other provider . With us you get energy—electricity and gas, water, broadband, mobile, voice, payment services and insurance. It's all we do. Multi-service delivery for small businesses – all in one place. All on One Bill. Simple. Giving you more time to run your business.
We specialise in small businesses and know them well. We don’t generally supply services to domestic customers, unlike some other brands. Small business - it's what we do, so we know what you need.
If that sounds like a breath of fresh air, so is the way we treat our customers. We don’t do jargon. We don’t do complicated. We don’t say one thing then do another. We offer packages and contracts that suit you and your business.
We want to keep everything straightforward and clear. We're already making life simple for over 135,000 small businesses. So, get all the essential services you need, and none of the hassle you don’t.
Reviews 790
Zahra Newberry
Oct 22,2024Where do I begin...it started with being hounded to borderline harassment from a sales agent to join yourselves some years ago and we should have taken this red flag and blocked his number then we wouldn't be in this position wishing we'd never joined "Clear Business". Aside from the appealing discounted offers to join, nothing about our experience has been pleasant. We were offered a price match to BT, we were offered a contact buyout, and we were assured we wouldn't lose our service in the change over. We did not get any of these things. The price has continued to rise, mid contract (how is that even possible), to an extortionate rate, our contract buy out never appeared so this was months of issues and complaints at the time, we did lose our service, the phone wasn't transferred when it should have been, and these are just some of the historic issues up to now, all in our short 2 years. with yourselves. We've put up with the horrific increases in prices mid-contract because we're "in contract" and nothing could be done. Fees being added to our bill without permission that we've had to call up and have refunded. The now out of contract prices are ridiculous. We called yourselves in July to tell you we had sold the company and would be leaving the premises at the end of September. You told us we couldn't close the contract until we'd left the premises. We've filled in a change of tenancy agreement, despite there being no change of tenant, we've done this over the phone with you too, we've been assured this has been done yet when I called last week to ask the status of my account the account was still open and broadband still active, despite us telling you for months the date we were leaving the premises and to close our account. We were told we had to post the equipment back to you or the account would stay active. We posted the equipment back to you then today you returned it to our billing address for no reason. I've been on hold for over 50 minutes now trying to speak to someone all to get your equipment back to you. Something I quite frankly couldn't care less about and will not be paying for postage for a second time so you can collect it from the billing address if you so wish. I'm appalled at the way you treat your customers. I have an open complaint, which I will not be closing, until this is addressed properly, our account is closed, and proper compensation is issued.
Consumer
Oct 22,2024Avoid clear business at all cost I took over a business electricity supply and tried to move suppliers thrr we y objected and insisted I become their customer first taking approx 1 month to sort for which I was charged in excess of £ 400 with very little electricity use approx 30 kWh after paying their extortionate bill they have now sent another for £18 for not paying by direct debit which they had not set up Had similar problems with them when trying to move phone lines again I would suggest avoid at all cost
Luis
Oct 22,2024James was most efficient and helpful
Noor
Oct 22,2024It was done easily and he was so professional. I am very satisfied.
Paul Howard
Oct 22,2024Clear Business should be taken to task by Trading Standards as they are anything but clear! They do not answer the phones making it impossible to contact them and as a result we are currently paying exorbitant rates as we are now out of contract. I have spent several hours trying to reach them by phone to no avail and they do not respond properly to emails. They only phoned me today as I sent several emails stating that I need to speak to them urgently to cancel my contact and cannot get through on the phone and their agent rang to discuss my phone not working so they don't even read the emails correctly! That agent put me through to another agent who was worse than useless who also explained he could discuss my telephone account when I had been very clear that its our Electricity contract I need to cancel as they have auto renewed it whist I've been trying to cancel it. This is in addition to them telephoning me and putting me on hold whilst they obtained some information to have a different agent pick up the call who had no idea who I was or what the call was about despite them phoning me and already being cleared through security. Absolutely shocking that a telecommunications company cannot communicate on the most basic level! Having just read some of the other reviews by others experiencing problems trying to end their contracts, I agree they make it extremely difficult to leave. I will be taking this up with Ofgem. Cannot say strongly enough DO NOT use! this company!!!
Phil McLeod
Oct 22,2024These people are 22 carat scam merchants I don't use voice don't like it I ordered broadband and they now trying to bill me for voip their customer service sucks they are just a horrible company stay away at all cost every time I speak to these people I end up in an argument because of their attitude I no longer want any services from Clear Business I was a sales Business development manager for 20 years for different companies selling products and services so I know mis selling is ilegal they did that a lot back I. The day I Don't do voice why would I order voip I'm with cleartone communications they offered it to me I tried It didn't like I no longer want your services or products
Akaash Duggal
Oct 22,2024Great service
Farid
Oct 22,2024I renewed my business telecoms and Broadband. Sameera Iqbal was extremely helpful, professional and friendly. She explained all the options very well. I am very satisfied with her professionalism and Customer service. I am not the review type of guy but had to do for her as she been fabulous. Many Thanks
Mohammed Minhaaj Uddin
Oct 21,2024Evie was very helpful and guided me to the right directions.
Abdulhafedh Alsadi
Oct 21,2024Great deal and helpful staff, thanks Jessica
Steve Thornton
Oct 21,2024Needed to move some facilities about, Carl was top notch and very efficient in dealing with my complex needs.
shona
Oct 21,2024Quick , no nonsense. Straightforward figures and best rates out of so many i have looked at.
bhargav Goswami
Oct 21,2024Spoke to Shaun , and he really help me through the all process.
jeff jeff
Oct 19,2024This gentleman was very knowledgeable and explained everything step by step you need more people like him or get him to train others on how to deal with customers. Excellent customer service
Jane Sumner
Oct 19,2024A dreadful company from start to finish! And it’s still not over - I still have an account which according to them is closed but they are charging me for the fact I have closed my DD down they are charging me for not having a DD set up! Dreadful awful experience stay away!
Adam Shearer
Oct 18,2024Spoke to Iky and took me through the process for new electricity contract, thorough and polite to deal with
Ro
Oct 18,2024Quick setup and helped by Shaun over the phone, great guy and very professional, thank you.
Nicole Brown
Oct 18,2024We was contacted by Courtney today to offer some savings on other services we use. She was clear to understand and very helpful. We got a very good deal with. We have dealt with company previous and offer very good services.
Richard Frank
Oct 18,2024Rudi was very knowledgeable and incredibly helpful
No. 1 Dovecote, Old Hall Road, M33 2GS, Manchester, GB
http://clearbusiness.co.uk
Danielle Thompson
Oct 22,2024James Clarke was very polite and helpful with all my needs today