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We offer a wider range of essential services to UK small businesses than any other provider . With us you get energy—electricity and gas, water, broadband, mobile, voice, payment services and insurance. It's all we do. Multi-service delivery for small businesses – all in one place. All on One Bill. Simple. Giving you more time to run your business.
We specialise in small businesses and know them well. We don’t generally supply services to domestic customers, unlike some other brands. Small business - it's what we do, so we know what you need.
If that sounds like a breath of fresh air, so is the way we treat our customers. We don’t do jargon. We don’t do complicated. We don’t say one thing then do another. We offer packages and contracts that suit you and your business.
We want to keep everything straightforward and clear. We're already making life simple for over 135,000 small businesses. So, get all the essential services you need, and none of the hassle you don’t.
Reviews 790
Jodie Kate Ashwin
Feb 18,2025Avoid Clear Business – Empty Promises and Ongoing Failures I strongly advise against using Clear Business. From the moment we switched our services (WiFi, electricity, etc.) to them, we have faced nothing but empty promises, incompetence, and terrible customer service. We were assured that Clear Business would handle the transition from our previous suppliers, including canceling contracts and ensuring no additional charges. However, they failed to do this, and as a result, we received unexpected charges from BT, which we had to pay to avoid further costs. After weeks of struggling to reach their support team, they finally promised a refund and assured us they would resolve the issue with BT. Now, we have received a legal notice from BT demanding further payment, along with a debt collection threat—all because Clear Business failed to do what they promised. This is beyond unacceptable. The problems don’t stop there. The WiFi service is completely unreliable, running at 50% capacity most of the time. I’ve spent hours lodging complaints, only to be met with rude, unhelpful customer service and technicians who have no clue how to fix the issues. Clear Business has completely failed to deliver on its promises, and we are now being financially penalized because of their negligence. We are paying for a service that has not been provided properly, and now we are expected to cover costs that should have been avoided in the first place. This company does not care about its customers, and their lack of accountability is shocking. If you are considering switching to Clear Business, DON’T—you’ll regret it.
Andy Lee
Feb 18,2025Anthony Clarke Moving broadband, explained the process from their side in easy to understand terms. not overly pushy. Clear and easy to understand. Was able to make a saving on current provider. Easy and straightforward to deal with.
Richard Wainwright
Feb 18,2025Vikas Mehra has just been very helpful ending our contact with Clear Business. Explained the the process to me in a very pleasant manor. Clear Business have supplied our card machine for the last couple of years. On the whole a fairly good process.
Karl
Feb 18,2025Rudi was very helpful and extremely clear on what you as a company offer. Made it very easy for me to choose you as a provider.
Mrs M Balsdon
Feb 18,2025I have spoken to Stuart today he was helpful polite and honest if I had had spoken with this gentleman in the past I possibly would not have moved my telecoms and broad band to another company
Constantin Valeanu
Feb 18,2025Lewis. Had a great experience by renewing my contract
Graham Fryers
Feb 18,2025Rudi made all details easy to understand, and moving over to clear business was simple and straight forward
Sarah Varney
Feb 18,2025This morning I received a call to renew my contract. Everything was explained clearly by Ed Farrell and feel confident I have another 3 years taken care of.
Kamil Marcin Kurpias
Feb 18,2025Always offering great prices
Julia Bradbury
Feb 18,2025I needed to cancel our card services account as we have merged with another firm. The process was very simple and Lisa Bates the agent who handled my call was incredibly helpful, friendly and professional checking that everything had been done including cancelling the merchant account, she made me feel very reassured. Clear Business have always been easy to deal with and if I would have no hesitation in using them to procure services in the future. Sad to be leaving.
Stewart
Feb 18,2025Worst experience ever Shocking company to deal with Make promises then change their mind Never respond to calls emails Avoid at all costs Had on going issue for 1 year
Linsey
Feb 18,2025JAMES AT CLEAR BUSINESS WAS VERY HELPFUL TODAY, EXPLAINING AND MAKING SURE I UNDERSTOOD EVERYTHING CLEARLY...
Mrs PJ Horton
Feb 17,2025Rudi Magill was very helpful in explaining new (revised) contract
Ken Stewart
Feb 17,2025Clear and concise communication. Extremely helpful and polite. Fast response to my queries.
Pennie Mac Master
Feb 17,2025Avoid at all costs, you cannot get any sense out of them. They have just sent us a bill for £5,285.34 for a months of electricity, we haven’t even really been using the premises, they won’t listen to reason and are charging £3.00!!! Yes £3.00 a day standing charge and 77p kWh!!!! Have been trying to sort this out with them but to no avail. We did try to swop over from them the day we got the keys on the 8th Jan but they made that awfully difficult too, had to wait for today but they still want release us!!! Energy ombudsman is our next port of call. You cannot operate a business like this and rip of your clients, something should be done
A S
Feb 17,2025Generally communication with Clear Communication has been awful. Kept waiting to speak to an advisor on the phone each time for over an hour and a half (my battery on phone kept running out it was so long)! Sent emails and was assured they would respond in 2 weeks (never did)!! 2 weeks is too long and for a communications company this is unacceptable. The 1 saving grace was talking to Daniel Tomkins eventually, he was super helpful. However I have cancelled my contact with this company as their service was terrible. Would not recommend to anyone.
Niki Atkinson
Feb 17,2025Save yourself the stress and whatever you do DO NOT USE THIS COMPANY
Joanne Nelson
Feb 17,2025ive recently switched phone and broadband suppliers to clear business.i spacifically told them ,not to do anything with the lines until after valentines day as its one of our busiest times.not only did they do the switch over on valentines day but i had 150 missed calls from potential customers on valentines day and the day after.your talking hundreds and hundreds of pounds ive lost in business because they couldnt wait.the customer service is poor as the representatives speak poor english and is very difficult to understand,they also dont seem to know what theyre doing.i can call out but people cant call into the shop. i dont understand wy the switch over is so difficult.didnt have any problems with my phone line before and as its only been 3 days ,really considering switching back even if it was dearer.this is absolutely ridiculous .
Manou Belgroune
Feb 17,2025I'm having a big issue with this company! I moved to a barbershop around glasgow may 2024 .. I tried to change the tenancy agreement on my name , they asked me to provide a shop contract and that was fair enough, i have waited for the contract to be ready.. they kept calling the landlord to pay the water bills , I phoned the customer service. They advised me to pay the bill under his name , and that what I did I paid 471 pound When I managed to change the tenancy, they double charged me from may 2024 till next March 2025 620 pound . I called the customer service couple times they kept me waiting for long and them response was we got the evidence that u send us the customer service will call u back and discuss your options.... well no one called me yet !! And seriously now I started thinking to get in touch with my lawyer to get my money back! Well I'm giving yous some time to get back to me otherwise I will have to go through the legal way
No. 1 Dovecote, Old Hall Road, M33 2GS, Manchester, GB
http://clearbusiness.co.uk
Elizabeth Mackay
Feb 18,2025Dealing with one Manager for all of our properties makes everything much more efficient and less time consuming for us as a client.