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We offer a wider range of essential services to UK small businesses than any other provider . With us you get energy—electricity and gas, water, broadband, mobile, voice, payment services and insurance. It's all we do. Multi-service delivery for small businesses – all in one place. All on One Bill. Simple. Giving you more time to run your business.
We specialise in small businesses and know them well. We don’t generally supply services to domestic customers, unlike some other brands. Small business - it's what we do, so we know what you need.
If that sounds like a breath of fresh air, so is the way we treat our customers. We don’t do jargon. We don’t do complicated. We don’t say one thing then do another. We offer packages and contracts that suit you and your business.
We want to keep everything straightforward and clear. We're already making life simple for over 135,000 small businesses. So, get all the essential services you need, and none of the hassle you don’t.
Reviews 790
Stuart White
Feb 15,2025I called to make sure all my services were cancelled. They said yes then continued to bill. Then no-one picks up the phone on the cancellation line. Just music for hours. Fed up of scandalous companies.
Mr Goddard
Feb 15,2025Zoe Borrell was extremely helpful and sorted out the best price. Everything was explained properly to me.
K Mills
Feb 14,2025Anthony Clark really explained everything well and made my decision to move my business to Clear Business an easy one. He helped me though and explained every detail and was extremely helpful. I would strongly recommend this company to anyone wishing to find a better deal on thier utilities or phone packages.
Icon Restorations
Feb 14,2025Friendly, helpful, and knowledgeable staff. Everything is always clearly explained and dealt with efficiently.
H&H Vehicle Services
Feb 14,2025Spoke to Shaun Holden to set up our card machine, was very polite and helpful throughout the whole process!
clare
Feb 14,2025chloe was great and made my switch with the company very easy and straight forward, gave me great prices it was a no brainer really to go with clear business would highly recommend for any business owner
Dan Culley
Feb 14,2025Jamal Awan very good service
Julie Parker
Feb 14,2025I represent an elderly friend of mine who has the unfortunate task of having to deal with Clear Business. Following on from my earlier review of the company, despite Stacey-Leigh’s response advising she wanted to get this matter looked at quickly, there has been no contact from Clear Business in follow up. What has been received is a letter from Stacey Clarke dated 28 Jan 2024 asking if my friend is happy on how matters have been dealt with and also, a further bill for £156.48 dated 31st Jan 2024 which constitutes further harassment. Clearly before my Trustpilot review of course but concerning nonetheless. This correspondence was addressed to the shop and was given to us by the landlord. As Clear Business is aware, my friend does not trade, having been retired since last year and has no access to the premises. I wish Clear Business would confirm what has been dealt with.. is that following our conversation with Pamela? Nobody knows. Yet more time spent trying to reach somebody who knows what the heck is going on here… They are not addressing the issues at all. Another point to raise is the fact that despite requesting a copy of the agreement several times which was never given to my friend, (only to lady using the card payment facility) they have failed to provide. Therefore doesn’t have a clue what she is paying for or, what she is in debt for! It must also be noted that my friend does not use mobile phone for anything other than making and receiving calls… she does not send emails, etc. she is late 70s and the way she continues to be treated is disgraceful. Again, if someone reads this do not suggest my friend calls the main number as it’s a complete waste of time. Following Stacey-Leigh’s responses, can Clear Business ensure they will contact my friend and confirm her account is now closed or should we take the matter in another direction? The most basic of customer services seems to be beyond this company!
Martin Dixon
Feb 14,2025Excellent and honest review of services
john hammerton
Feb 14,2025Louis was very helpful and polite. Very attentive.
Liscombe Park
Feb 14,2025I was very impressed with how Dillon went through all our options with me and made everything very clear and also told me what this would mean to us in monetary terms compared to our current payments which was very helpful. Dillon was also very friendly which made the whole process much easier, overall a great experience.
Graham Dent
Feb 14,2025To whom it may concern, I am writing officially to raise a complaint about your company Clear Business regarding your appalling telecoms service. I have been a customer with you for approximately 10 years and for the most part the service has been fine however the past 2 years I have had nothing but issues. You constantly bill me for overdue bills, failed direct debits and full services received however I fail to remember a month in the past 2 years where you have successfully provided your services to my business as per the contractual agreement. I have raised numerous complaints, asked for managers only to be passed around constantly in a never-ending cycle which quite frankly is got good enough. For the past 3 months I have had zero broadband or telephone services from you and you are requesting further payments from me for failed direct debits and overdue amounts when you have failed your obligations to me as your customer. The service or lack of has been completely non existent and I am appalled at lack of customer service skills. Due to YOUR FAILURE as a provider of these services my business has suffered due to a non-existent services and now I have been forced to put measures into place as “work arounds” which to even be saying this is absolutely atrocious and your company have utterly failed as a provider. This is written notice to you as a “provider” or lack of, to cancel my contract with you due the following:- Unable to provide basic services as per your written agreement to your customer. Failure to support any issue due to your staff being incompetent in communication or support. Please note if no confirmation is received and my contract has not been ended, I will be highlighting all of the issues to the communications Ombudsman who will be given all of the evidence of your failures as a basic provider of these services along with the necessary social media exposure. To say I am angry and disappointed is a huge understatement, your company have caused me endless stress being able to sustain and maintain my business in this harsh financial climate where every customer is important – a value you wouldn’t understand. I expect a written notification within 14 days of this email before I reach out to the ombudsman to deliver all of the above. Gray Dent
Stevie yorkston
Feb 14,2025Set up a faulse account after one phone call and I asked for the advisor to email me details. I never got the email because they don’t have my address. Asked for £350 plus vat upfront for water charges which I said no too and now chasing me for £605 for the month of January. I was only open for 2 weeks am a small workshop I work in alone with a sink and toilet. Absolute criminals. Taking it up with wics and Scottish water.
Stephen Mcguinness
Feb 14,2025Spoke with Shaun Holden, very helpful and got me signed up with no hastle and a great deal
Engin Baysal
Feb 14,2025Jade malone I really happy with her help
tim hutchinson
Feb 14,2025I would like to thank kofi.sulemanbothwell he is an asset to your company with his politeness, and he’s help provided, me with all the information I needed , Nd helping me to stay with you . Please pass on my compliments to him.
Tony Lucas
Feb 13,2025Absolute shambles trying to sort out multiple different issues with water contracts across multiple properties. I’ve been ignored, mislead, told I’m wrong when I’ve been quoting their own website and documentation and more, and that’s only after waiting two weeks or more each time for them to actually respond to emails. Yet again today an hour on the phone and zero progress in resolving what should be simple things to fix.
Joseph
Feb 13,2025Never disliked a company more. I was told it wasn't possible to get internet without telecoms at my business address. Signed up for a contract. Thought my contract was coming to an end in February 2024, but it turns out it was a three-year contract, not a two year. In December 2023 I found out that 4G/5G internet routers are a thing, and it's NOT actually impossible to get internet without telecoms. I ring Clear Business to confirm my contract would end in Feb 24, but it turns out it would be Feb 25, so I ask how much the exit fees would be, expecting them to be a standard £100 or something. No, I was told that even though there was only a month left in 2023, that counts as one year on the contract. Then 2024 counts as one year. Then the first month of 2025 counts as one year. So the exit fee would be multiplied by the three years, not the 14 months left on the contract. Then I was told telecoms and broadband are two separate lines, so they both count as two exit fees each, multiplied by the number of years. So, 2023, 2024 and 2025 multiplied by telecoms and broadband each. In my head I'm thinking... Okay, so that's like £100 multipled by six then? Maybe £600? No. £300. Per line. Per year. £300 multiplied by six. £1,800 to leave, even after completing almost 2/3 of my contract. I said, "So it would literally just be half the price to see out the contract, paying £70 a month for broadband and telecoms". They said, "yeah". What is the point in an exit fee if the contract is more expensive than the termination? That's nothing short of extortion, in my opinion. Happily, I've now bought a second hand 5G router (£120 up front) and I'm paying £20 a month for a 5G SIM card, instead of the £70 a month with Clear Business for internet. Within two months it will have already paid for itself, and I'll be saving £50 a month. I've also got water with Clear Business, and that ends in April, so I'm switching away from that as well, because those fees just show they aren't interested in customer satisfaction at all, and they don't deserve any more of my money. They sent a letter saying they'd been trying to get in touch, and can I ring them? They hadn't tried to call me at all, and didn't put any more info in their letter, and after 15 minutes on the phone they told me they wanted to talk about renewing my water in April. Why could they not just have put that in an email? Why not on the online portal (that's also poorly designed and unintuitive)? Why not ring me? Why do I have to ring THEM to be told what the letter was about? Absolutely mismanaged mercenaries.
Gemma punt
Feb 13,2025Chloe was brilliant very clear and helpful
No. 1 Dovecote, Old Hall Road, M33 2GS, Manchester, GB
http://clearbusiness.co.uk
David Donaldson
Feb 15,2025I contacted your group yesterday to discuss renewal terms. I was in a queue for, probably, 20-25 minutes. I wonder whether a review of the filtering process may go some way to speed-up connection to a member of staff. However, once connected, I was very impressed how you colleague (Zoe) dealt with my enquiry. She was extremely professional and we very quickly connected on a customer / provider basis. Her friendly and professional manner gave me confidence in her dealing with my enquiry in reaching a satisfactory resolution. I asked for extra assistance in relation to our account and she was so happy to go that extra mile. Overall, 10+/10. Thank you