The web site was so out of date when I got there must of been about 100 cars out of 300 on web site
Kieran was awesome in helping me find the right car for me ....have used many times and will use again.
I had very good customer service and I have excellent help in picking my new car. Thank you very much
Approved on minute but wouldn’t send any information about the approval, monthly cost, term etc. Regused to tell me the mileage on the one car they definitely had in stock, as soon as I asked something which they didn’t want to give out “oh the lender has pulled out” I’m sure they have. Avoid if you don’t want to be scammed
Was, very friendly and helpful and stayed open later so we could decide as to whether we wanted car or not
Brilliant communication and help throughout
The service was very brilliant from start too finish was kept well informed all the way and gaz was brilliant with me and the wife when we came too collect the car would recommend this service and the company to any one
Great response , quick and easy great service cheers gaz
They didn't have a mokka which was what we wanted, so Gaz secured one from elsewhere. They fitted 4 new tyres, brake discs, expansion tank and coolant pipe. It also had a clutch issue so they gave us a courtesy car while they got a new clutch and flywheel fitted. The car runs like a dream. I think they went above and beyond to make sure we got the car we wanted and that it was in full working order. This was not a car they already had in their showroom, and they only got it two days after we picked it online. So they did a great job checking it over.
Gaz was on the ball and was always there to answer any question. In the end drove away with a beautiful A5. Great car great serive great choice. I will see them again for my next car cheers Gaz.
Very pleased with my experience, Gaz helped me find a car with ease. Great customer service. They even delivered my car to me which being from Wales I was impressed with. Would definitely use again and recommend.
I can't thank concept cars enough. With from help Kieran I managed to drive home in a brand new car. The process was very quick took only a few hours to get everything in place. It's the only company that went above and beyond to help me get the vehicle I wanted. No company like this believe me I've tried a few. Amazing job
Really friendly. Listened to what I needed and showed me suitable cars for my needs. Very happy customer.
Keiron was amazing from start to finish. Even managed to secure delivery so i didn't have to worry about travelling miles to get the car. Friendly and very personable. Highly recommend.
The welcome and look after me also very well explained
Really supportive staff that will answer any question
We bought a Hyundai Tuscon 11,000 pound car after 1 week found out the car needed Brake discs and pads. Garage said they were worn down to a dangerous level.
The whole experience was easy!
This is my second car from these guys,I really cant thank the team for all they did for me a second time,well made up with everything they do for you,and i was able to drive it away in one hour,even after going for test drives in 3 different vehicles.
Deke
Jun 19,2024Fast. Easy process. Friendly and helpful. Would definitely recommend