Décor Interiors is a family run business based in Glengormley town centre, Newtownabbey. We are retailers for a stunning range of Home Furnishings, Wallpaper, Paint & Fabrics. We have the latest collections by Harlequin, Sanderson, Zoffany, Designers Guild and many more.
Searched online for a product which I was pleased to see this company/website was cheaper than other companies which now is obvious as to why. The product was advertised on sale, during the checkout process, the price went from £128 to £236!! The price in the bag for each item had increased by nearly double. Not something you’d expect on any website or items especially the ones on sale.
Great communication about each stage after placing the order. Was a bit unsure about buying a chair without trying it out and seeing it but it’s perfect and really comfortable. Packed very securely and a quality product. Delivery was exactly when I was told which was greatly appreciated as I had to get a friend to wait in for delivery. Would have no reservations about buying from Decor Interiors again
If the company responded to cancellation requests and customer queries about delays as fast as they do Trustpilot reviews there would be few complaints. Can’t remember the last time I had to use the payment dispute service. As soon I cancelled the order it should have been refunded. The order process was good, and I thought the update emails were great, until order never actually dispatched. Item was not actually in stock. That made the order update emails a nonsense, ‘we’ve quality checked, we’ve packed, we have it ready for collection’. No the item was not in stock and none of the messages were true. No doubt the in person experience is great, but the online is terrible. And please don’t respond to this comment, it would take less time to process a refund than reply to this.
Received a lovely gift from my sister from Decor Interiors for Christmas and have bought multiple items in the past. Can't fault the items or the customer service! Joanne & her team go above and beyond with her help and advice. Highly recommend 🩷
I have ordered so much from here but have only just got round to leaving a review. Moved in to our new home around Halloween time and naturally we wanted a lot of the decor done for family coming on Christmas Day. Joanne & her team helped me source the perfect dining table, benches and end chairs AND sofa for a different room. Only ordered a few weeks before Christmas and all arrived in time. The items are beautiful and get complimented all the time. The staff also helped suggest accessories for each room such as cushions, rugs, throws and faux plants etc. I would be lost without this business and their always friendly interactions and their magic touches they add to our family home 💜
Good service I think some people have to much time on there hands to keep go on trustpilot everyday to see how many reviews a company get in one day (Edith). Can't complain got my order no problem
Great shop to find unique pieces for your home. The staff are also very helpful I would recommend a visit!
Twelve five star reviews uploaded on the same day and they say they don’t write fake reviews. LOL Terrible communication and terrible customer service. You will have to chase them for a refund. Avoid I’d like to correct you there. I actually contacted Trustpilot in regards to your influx of five star reviews, which I found extremely suspicious, as I don’t think it’s an accurate reflection on the service you provide and I think it’s very misleading. I asked them how do they authenticate the reviews that come through. Basically anyone can set up a Trustpilot account and can give a review for any product, service, etc. Trustpilot have no way of knowing whether or not that person actually used that product or service-they just have to believe that people are giving fair and genuine reviews. You say you can’t see an order under my name-are you suggesting I wrote a fake review? As you said Trustpilot wouldn’t allow such a thing…
Get of them all the time great stuff can't fault them and amazing delivery
Brilliant shop, love the range of products. Was stuck for a wedding gift idea and bought gift voucher, which bride and groom were thrilled with. Choice of furniture and accessories is fantastic! Highly recommend these guys!
Great value for money beautiful furniture great service quick delivery would definitely recommend this shop
great customer service, very happy with the item i ordered, very high quality item, will definitely be ordering again
Great customer service, love my wall art. Staff very friendly and accommodating. Always receive very high quality items for great price!
Overall experience with Decor interiors was stress free, the communication was amazing whole way through and was very processional. I would highly recommend their services. The colour of my doors look amazing. Thanks.
Love my mirror, quick delivery and updated throughout process. Highly recommend
Great company, the package was shipped really fast and the staff were lovely.
Ordered a sculptor, fast delivery and great packaging. Would recommend.
bought a table, it arrived fast and great packaging.
I had seen a decorative tray I loved and when searching for it online, found it for the best price on decor interiors. I’m delighted with my order, it was processed quickly and arrived in perfect condition. So many people have commented how gorgeous the tray is.
Gordon Neish
Mar 03,2025Nice items, as advertised, good price and go well with other ornaments on display. Didn't mind the delivery charge, even though arrived a little later than anticipated as items were well packaged and good communication when querying delivery update.