DPF Fixer Ltd is the UK's No.1 mobile DPF cleaning company operating Nationwide, with our Bookings Team operating 5 days a week, 8.00am-6.00pm, with DPF cleaning service provided 7 days a week.
DPF Fixer's mobile technicians can restore the condition of your Diesel Particulate Filter without the need to replace it.
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Engineer Dan arrived on time and carried out the job well explained the whole process in what is was doing.
Liam arrived within an hour of my phone call and was very pleasant and friendly. The job was done within 2 hours and hopefully, the fault s fixed!!!
Thanks to your engineer Daz, he arrived on time as arranged and worked diligently through his tests, taking time to explain every step to me. He cleared the codes and as well as cleaning the DPF filter, actually identified 2 extra problems to be checked and remedied. Thank you Daz...... Well done !!
Based on DPF Fixer’s response, I want to make a few clarifications for anyone considering using their service: 1. Ask about the services included: Make sure to clarify what specific services you are getting if you’re paying £384 or more. 2. Sensor replacement responsibility: If the issue is related to a DPF pressure sensor or any sensor related to the DPF problem, confirm who will handle the replacement. In my case, I paid for the service, but they refused to replace the faulty sensor even I am willing to pay cost of parts. The engineer told me two sensors cost around £80 (I will update the cost when I have a quote from a garage). I had to take my car to another garage to have the sensor replaced and the DPF regenerated. This meant paying diagnostic fees again, along with additional labor and parts costs. 3. Understanding the service offered: If I had known their service was just a clean and flush, I would have gone to Halfords Autocenter instead, where a deep clean and flush costs only £85—saving me both time and disappointment. 4. Request an invoice: Always ask for an invoice after making full payment. So far, they have refused to send me one, and I cannot understand why they are withholding it. (Update: after the complaint and several email, I received the invoice on 4.10pm today) Finally, I plan to take legal action and bring this company to court after 14 days to claim my money back.
Daz done an amazing job. Called before arriving and work done promptly and professionally. Would definitely recommend to others. Thanks Daz
Arrived on time and a really nice guy who knew what he was talking about and took over the job immediately. Tokk one hour 15 mins and all sorted. never knew this service existed but glad I found it, if youn nhave this issue give them a call,
*Do not use this company* I had my DPF cleaned by these guys which cost me £340 and after just 3 weeks and a trip front Nottingham to northhampton. my DPF light came back on, so with it only being 3 weeks I called them back, and they responded with "we only offer a 2 week warranty" which I thought was very convenient (for them) so basically I'm in the same position I was before I called these muppets.
We have a landrover discovery sport, diesel. We hadn’t been able to give it a long journey and so it was not happy with the exhaust filter. On one journey I got the first warning saying the exhaust filter was nearly full and within two mins the full alert showed and the car started slowing and half working. Of course this happened just before Christmas and we were needing to finally give it a good run of 300 miles in a weeks time. I was so apprehensive about getting the car flushed through as I have no real idea about how cars work and someone had said I would probably need to replace the catalytic converter which would cost way more than we could afford before Christmas. They also said if I tried this flushing I would probably ruin the car. So I was very nervous but the company had such great reviews and on the forums I had read it was seeming like a good idea and worth trying before succumbing to booking in at a garage and denting the credit card substantially. I am sooooooooooo pleased I did! From start to finish DPF made me feel much more confident and the whole process was swift and smooth. From speaking to a man on the phone and booking in for the next day, payment was taken easily. Booking an appointment was super simple. Very happy. Then the next day Andre came to fix the car. He was prompt. I received a message beforehand to say he would arrive. Admittedly I was actually asleep and missed that but thankfully Andre rang when he got to the front of the house and so I got out there handed over the key and he got straight to it. It was fixed within no time. And then our car was back to health and we would be able to drive off for Christmas. Andre made us aware that it would smell funky in its first ride out until it removed any excess. It did that and has been running perfectly ever since. I definitely recommend DPF and the service they provide.
UPDATE: DPF light has come back on no less than 3 weeks later as some of the reviews have also stated, I am now VERY sceptical of this company considering the engineer advised this exact thing would happen should I not change the temperature gage on the van, the van didn’t move after my clean until this had been done, we are now 3 weeks down the line and I am £400 out of pocket in the exact same position as I was, and conveniently the warranty was only 14 days, I believe after reading the other bad reviews that this company is a scam. Great service, I had rang around a lot of garages prior to booking with DPF fixers and no one had availability for at least 10 days. I put in request with DPF fixers for a quote and within 12hrs Matt called to further discuss my issues and by my surprise managed to book me in the very next day. On the day of the appointment Daz called me roughly around 9:30am to let me know he’d be with me by 10:30am, I unfortunately had to leave to go to work but I told Daz my housemate would be home to give him access to the Van and to just give her a minute to answer the door as she is disabled and we have 3 dogs so it may take her a minute, he said that was absolutely fine. My housemate said Daz was very friendly and knowledgeable, he called me to go through everything and highlighted the root of my issues to be something I had been telling my own garage about for months without being taken seriously, which as a result has cost me a hell of a lot of money. Daz advised my housemate that I could buy the part and fit it myself rather than take the vehicle into the garage as it’s a relatively simple fix, thus saving me money in the long run. The price was slightly higher than I had anticipated, however, due to the service I received I’m glad I didn’t wait around for the garage to save myself the money, because I hand on heart don’t believe the issue would have been resolved, so it was worth every penny. Thank you to Matt for making the booking process so easy, and Daz for your help, I genuinely appreciate it.
Vehicle running much better. All error codes cleared. A job well done. Daz my engineer sorted everything out without any fuss!
I called on Monday and was able to get an appointment the next day. I was given clear timings via a call before the engineer arrived. After the diagnostics showed the extent of the issue Liam (the engineer) was able to completely clear out the soot from the DPF in around an hour.
Do not trust their reply’s to dissatisfied customers, they know exactly what happened to my car and responded like they care, it’s a copy and paste exercise , I have copied their reply to my review below, however I wasn’t able to respond to their reply so I have posted this… Reply from DPF Fixer 2 days ago We’re truly sorry to hear about your experience and we deeply regret that we haven’t met your expectations. We take all feedback seriously, and we sincerely apologize for the frustration you've encountered with our aftercare service. Our goal is always to ensure our customers are fully satisfied with both the work and the support they receive. We understand your concerns, and we would appreciate the opportunity to review your case further. Please reach out to us directly so we can investigate this matter and work towards a resolution. We are committed to providing quality service and will do our best to make things right for you. Thank you for bringing this to our attention, and we hope to have the chance to address your concerns soon. Absolute joke, I have been in contact with them on numerous occasions and they weren’t interested. I will be taking them to court. They also refused to come back out, they do not keep to the 28 days like they stated. Do not use them !
Really good experience and efficient thank you Liam F
Had a DPF clean completed by Daz today. He was very professional and very polite. He was able to explain everything he was doing in an easily relatable way and made it simple for me to understand. I would highly recommend his services. Thanks.
When my soot filter warning light came on I called DPF Fixer. They fitted me in within 3 days. The tech said I had a seal on the turbo hose split. He carried out the DPF clean and all seemed good. The next day I change the turbo hose. Yep days later the soot filter light came back on. Tech came back one week later re cleaned the DPF. All is fine now. No extra charge very good service. Thanks Rob.
A little disappointed with the outcome. Firstly, the guy who attended was very helpful and professional. However, the initial clean was done then one week later the DPF warning light came on. I contacted DPF fixer who were very helpful and another visit was arranged. Again the guy who attended was very helpful and did various checks and cleaning. He identified the problem was in the exhaust line and I needed to take the car into a garage to get it cleaned. So after paying £400 to get the DPF cleaned, I am left with the same problem. The car is now with a local garage.
Have had to spend another £500 pounds to rectify other problems they caused and vehicle still not right recomend you go to a proper registered garage who have the proper equipment and they are cheaper wish i had gone
So happy! Andras and his co worker came to clean the dpf on my van and I'm so so impressed! The van is running better than ever before! The guys were so friendly, knowledgeable and overall fantastic! From the phone call with Alex booking in the appointment to the work being carried out on the van.. was all so amazing! I will definitely be recommending DPF fixer!
Convenient and rapid fix. Nice bloke.
Steven
Jan 29,2025Daniel was brilliant, very helpful cannot fault a thing, less than 24 hrs and my cars sorted. Very satisfied customer