DRIVE | Roadside
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Reviews 794
Maureen
Apr 06,2025Prompt and courteous. Replace the flat with the donut very quickly and politely.
Cynthia
Apr 05,2025Service was quicker than I expected and the young man who started my car was very polite and very professional!
Sarah
Apr 04,2025Horrible experience. Got charged for something that I did not even need.
customer
Apr 04,2025Time, it was less than 10min from call to being jumped. Service was delivered with a smile and confirmed my alternator is not the issue but an old battery.
Jimmie
Apr 03,2025How quickly the service came to help me was probably the most impressive thing about this company. It was maybe a 10 to 15 minute wait from the time I requested the service until a person was at my door. Derek was very helpful and informative.
Barb Man
Apr 02,2025Friendly efficient helpful man came to change my flat tire. Had it done in 5 minutes!
Tony
Apr 02,2025It was exceptionally easy to book the service on-line, and then to track the provider. Once arrived, the provider was professional and efficient. The price was fair being it was a Sunday, and was less expensive than other competitors.
Mark Nugent
Apr 02,2025Customer service was excellent, from first contact through final completion.
Barry Lovelace
Mar 31,2025Bryan Fester was communicative, competent and insightful (learned something about my auto I didn't know)
Becca E Marsters
Mar 31,2025The service was great and the driver was friendly and professional.
Solomon Guesby
Mar 31,2025The mechanic was great and friendly and very knowledgeable on what had to be done
George R Dykes
Mar 30,2025quick response, very caring professional employee
Oscar
Mar 30,2025He was excellent!
Mike
Mar 28,2025Drive roadside saved me in my hour of need. Very fast response. I could track the dispatch en route. He called me on the way. THANKS SO MUCH!
Praneeth Kudaravalli
Mar 26,2025They just don’t care…..
Anton Scheer
Mar 26,2025The worker was there within 30 minutes and knew right away what needed to be done. Quick and to the point! THank you!
LMD P
Mar 25,2025I am in Texas. My insurance company's app wasn't working, so I tried to go online for a tow. I ended up with this nightmare instead. They didn't tell me they were AZ based. I requested a tow about 8 miles from where I broke down to my mechanic. They put a $325 hold on my checking account and refuse to return it. No one can tell me how much the tow actually cost, I've received no invoice from anyone, and no one can take a payment because no one knows how much it was. I requested a refund which was denied, and no one can tell me why. I disputed the charge with my bank, which was denied because I couldn't give them paperwork that I don't have and this company can't or won't provide. When I call, I get routed back and forth between 2 phone numbers, and keep being told I need the other phn #. A 3rd # was provided where no one ever answers and no voice mail. So, I paid $325 for an 8 mole tow. AVOID THIS COMPSNY LIKE THE PLAGUE. This has been going on for 2 months. My next step is going to be contacting the AZ Attorney General.
KF
Mar 24,2025This is a great service. Easy to drive your service person and he even arrived sooner than expected. He was very kind, nice and personable. I got stuck with a flat tire in Santa Cruz on a Saturday afternoon while I was working and he saved the day. I would DEF use this service again. He came within 45 minutes
Jason
Mar 22,2025Super fast and friendly.
Elizabeth
Apr 07,2025Quick and helpful