Lighting fast fulfillment! Over-the-top communication about all aspects of my order! You simply don't find this level of customer anywhere.
Easy to order
There was no order confirmation Email. The Website order page does not show my recent orders. And Customer Service Calling or emailing is NON existent. I have been a long time customer and the service continues to get worse
I have 2 vintage corvettes. That I have done restoration on. Ecklers corvette has supplied. Some parts I just couldn't find nowhere else. Like I just ordered a steering wheel knuckle. From Ecklers. Thay had it. I couldn't find it nowhere. But Ecklers had it. If anyone needs parts for your vintage corvettes. Give ecklers a try.
Fit perfectly can't be more satisfied
My order was for an inner/outer tie rod kit for my 1949 Mercury. When I received the parts I immediately noticed the inner tie rods had lock nuts instead of castle nuts. The outer tie rod ends had the standard castle nut configuration. When I called with my concern, I was told the part was redesigned and would work just as well. I'm "old school" and have always had castle nuts in this type of application, but if they tell me it will work just as well, I will go with it!
According to the rating that I gave you, it is because I applied a coupon and it could never be applied. My code was this GXPECK15BYP6LTCC4IJR and it did not apply
Great communication and fast service.
Ordering is always fine fine with you guys, but it would be great to have a more expedited shipping option available.
I've purchased from Ecklers for many years. Good product and OKAY prices.
It was very easy to find and order the part I need. Check out was quick. I honestly can't give a true evaluation until I see how long it takes to receive my order. Only sent this because a request was in my email. Thank you for what y'all do
they helped me set my order and it arrived perfectly.
They had the cowl induction hood I need for my 1983 F100 Flareside that I’m building. Right price and shipping wasn’t more than the hood. Can’t beat $51.00 for shipping. Everyone else wanted over $400.00 for shipping.
it was canceled
Small interior part for my 2000 Roadster , major Vette project for my 89 upcoming this summer. Have been buying from Eckler for over 35 years now.
Just So So. Tried to order online yet kept getting No Results. Tried several times on several different days on several different computers. Finally got order done by the link that one of your CS people sent to my phone by txt. Planned on looking up other items yet could not. Site not working. Just mediocre ordering service.
I was transferred to 3 or 4 people after I was contacted to provide information that was not needed for my order. The material still hasn’t come. I hope it isn’t lost or misplaced.
You advertise discounts then you don’t honor them. There was a 20% discount online OPTE20 and when it is put in it says it is not valid. Not appreciated at all. You need to realize you are not the only company selling these parts. I will take my business elsewhere.
They had exactly what I needed and was rapidly shipped.
William Jones
Apr 18,2023Great seller & service! Product as described, can't wait to upholster the piece!