Egg

Hosted by David Simmons

4.0 (799 Reviews)

To leave a review you need to be logged in

Reviews 799

4.0

Out of 5.0

Lee Kenyon

Apr 24,2024

After initially starting the process in Dec 2023 and finally getting my charger installed on the 12/4 I am still waiting for another call back to arrange another Engineer visit to hopefully activate my charging point

Steve B

Apr 22,2024

Everything at Egg is straightforward and super clear. From order to install, all communications were simple and well handled. They are a great company and I would highly recommend. I would have given a 5 star rating as I really do rate these guys, but they were slightly let down by their sub-contracted installers who were not well organised or properly prepared for the job which was a shame.

Max Gasparroni

Apr 20,2024

smooth process, great digital journey, neat job

Mrs Storrod-bailey

Apr 19,2024

My charger hasn't worked since day of installation 2weeks ago, have been chasing an update since engineer eventually came out and nothing. Not very impressed unfortunately

David B

Apr 18,2024

One word Nessy at the call centre , what a gal she is , nothing to much trouble, she laughs all the time in a good way and gets the customer sorted asap, whoever the boss is your not paying her enough, she is your best asset look after her

Ramnik Vara

Apr 17,2024

Nessy Adam was very helpful through and the installation was quite fast and seamless process. Very impressed with egg overall!

Paul Stephenson

Apr 16,2024

Nessy and her colleagues were first class and kept me up to date with my booking in date. The engineer who fitted my home charger spent some time on ensuring that the routing was neat and unobtrusive and I am very happy with the result. I even had a callback after installation to make sure that everything went well. Thank you!

Chris Winter

Apr 11,2024

Appointment cancelled on the day of arrival, re booked 20 plus days in advance. Spoke to a manager who confirmed a new booking for tomorrow 12/04/24 now had a phone call to say it won’t be happening. Avoid avoid avoid ! You’ve been warned

Nick Kothari

Apr 11,2024

Nessy was excellent throughout the process. I have throughly enjoyed onboarding as a customer with Egg! The charger is operational and works like a charm!

Mr Sergejs Nekrasovs

Apr 11,2024

So far really happy with egg charger, installation went really smooth and quick. Can recommend.

James

Apr 10,2024

An all-round great experience! From placing the order to having the charger installed, the service has been egg-cellent (sorry, not sorry) and the charger works great with our EV.

Thomas Towne

Apr 10,2024

All went to plan very responsive

Jules A

Apr 07,2024

Easy, inexpensive car charger install and payment options. Engineer who installed it was very professional.

Kevin Allen

Apr 06,2024

*update* Chris the Egg engineer has attended and sorted out the issues. A full reinstall was required with all new kit and cable. It's amazing how the old lot worked for so long. Anyway. Happy now, Chris has restored my faith in Egg slightly, he worked tirelessly for near 5 hours without a break, he carried on until he was happy he had done the best he could 5* for Chris 3* for Egg, only due to the fact the initial install was shoddy. What a crock of S**t. Indra ev charger has not been right since it was installed. I gave up getting engineers out and just worked it off the boost button. Not even a year old and it's packed up working altogether. Indra and Egg support is closed for the weekend, great customer service that is. I now have to wait till Monday to speak to someone, then who knows how long for an engineer to come out. In the meantime I am without a car.

East London

Apr 06,2024

Garbage 'fast' charge. In Tynemouth and had to sit in car waiting. What should have taken 50 minutes took 2 hours and battery was still only on 50%. Cost 40 quid. Rip off and will never use Egg again.

JD

Apr 04,2024

Good quick agile service

Mrs Derbyshire

Apr 01,2024

From start to finish Egg were great. They called me at every stage to check I was ok, and made sure I knew where to go for help. The service was a lot quicker than expected and we were installed in around a month after some small electrical work needed doing. Follow up calls ensured we were happy.