Great service, a pleasure to deal with and a very good installation carried as promised without any hassle. Based on my experience I would highly recommend Egg for the installation of a home electric charger.
Harry responded to our request for help really quickly and was friendly, efficient and knowledgeable. He resolved our issues perfectly and quickly. Great service
Very simple to order and schedule install. install happened within 3 working days. It would be better to have an understanding of what pictures are required - the assumption is that everything is done on a phone.
Nessy and IIona were fantastic in dealing with me directly when enquiring and trying to locate my progression when my email went to the junk folder. No stress or issues with start to finish and pleasure to deal with, quick, fast and no hassle with installation too. I would recommend anyone to go for this service even with financial costs being better than other providers too. Thank you!
Young chap arrived in the morning to begin installation / groundworks and cracked on. Electricians rocked up not long after and within 4-5 hours it was a handshake, quick explanation (not really required due to QR code set up) and have fun with your charger!
13 days from initial installation to getting a working charger Not good enough !!
From start to finish the Egg team has been responsive, helpful and gone above and beyond to help with my electric car charger install. The customer service couldn’t have been better. Nessy was wonderful and spoke to me at length about what I could do to get a charger installed with a tricky layout. She called me each time I emailed to go through options with me and tell me what she thought was best. The installer was lovely and friendly and my most recent contact with Ilona was again speedy, efficient and helpful. The team are a credit to the company.
Nessy at Egg responded professionally and very quickly to all my enquiries. She was also able to accelerate the installation of my EV charging point. Excellent service.
Fitted the charger earlier than expected and the installation team were very helpful and professional. Great service.
Hi to the Egg team. I would like to thank IIona and Nessy for their assistance in the installation of my EV charger. It has taken quite some time, but I am very pleased with the charger and the entire process.
Hello, I have had best experience with egg charging company. Deal done by nessy and installation by Steve. Everything was done smoothly from phone call to installation. Even after installation being asked if Everything is running smoothly. I would definitely recommend for this company to be used for car charging installation. Best of all also you pay in installments for 3 years on 0 % apr
Great service from start to finish. Egg provided great guidance on usage, export and battery and what right solution was for me. Install was really quick and Mia managed everything brilliantly. App really easy to interpret.
Everything has gone as smooth as possible in the hole process. Great work
Great communication and organisation (Nessy). Had a small issue with the installation and was resolved promptly. Thank you Nessy!
Great service from start to finish. Highly recommended.
Had an EV charger installed with Egg and had some issues with existing Meter and need for an Isolation switch. Egg helped sorting out issues and while the whole process took time but eventually everything was done well. Quite happy with the whole process and the price was quite reasonable.
Excellent service after some teething problems. Staff very friendly and helpful
Easy to sign up and customer support is very helpful when things go wrong with the charger. I signed up last October but unfortunately had a faulty unit installed. Aoife is exceptional in customer support in terms of responsiveness, patience and advice. It's being a very long journey but my problem would not have been resolved without his support along the way. Big thank you to him! Also the technician they send out is kind, skilled and professional. I'm very pleased that I signed up to Egg rather than purchasing a charger outright because if you are like me being unlucky to end up with a faulty unit, their support in getting the problem resolved is priceless! I do recommend Egg!
The whole process from start to finish was seamless, Nessy did a great job in keeping me in the loop of what was going on and offered great service. Egg leveraged a couple of partners that were required for the install but it was completely joined up and went smoothly.
customer
Aug 10,2024All work done neatly and as requested by me.